2017 Cadillac CT6 Plug-IN Hybrid Problems, Complaints & Recalls

Source: NHTSA · Updated Mar 4, 2020 · 9 owner complaints analyzed

Compared with other CT6 Plug-IN Hybrid years
Not enough data 1st of 2 for complaints
NHTSA crash rating
Not rated

Owners have filed 9 complaints with NHTSA about the 2017 Cadillac CT6 Plug-IN Hybrid. That is the most of any CT6 Plug-IN Hybrid model year in the database (2 years). The most reported problem area is power train (7 complaints, 78%), typically at around 9,759 miles. There is 1 safety recall covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2017 Cadillac CT6 Plug-IN Hybrid problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Power Train7 · ~9,759 mi
Electrical System1 · ~2,000 mi
Engine1 · ~9,759 mi
Structure1
Visibility/wiper1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Power Train778%9,759——
Electrical System111%2,000——
Engine111%9,759——
Structure111%———
Visibility/wiper111%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2018, with 3 complaints
2017: 2201722018: 3201832019: 3201932020: 120201

n = 9 complaints · Source: NHTSA

2017 Cadillac CT6 Plug-IN Hybrid recalls (1)

Tap a recall to see the problem, the risk and the fix.

Child seat:latch strap; seats:mid/rear assemblyJun 28, 2018 · NHTSA campaign 18V437000 · 22,043 vehicles

Problem: General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CT6 vehicles. The inboard child seat anchorage bars may have had excess structural adhesive applied during assembly, which can interfere with the installation of a child seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."

Risk: If the child seat cannot be attached correctly to the anchorage bar, there is an increased the risk of injury.

Fix: GM will notify owners, and dealers will inspect, remove any excess adhesive, and apply anti-corrosion primer to the inboard child seat anchorage bars, free of charge. The recall began August 3, 2018. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 18228.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

On more than three occasions, this vehicle has lost substantial or all propulsion due to engineering design defects with the gas/hybrid electric transmission system. All but one of these situations occurred on a high speed freeway causing potentially life threatening conditions when the vehicle…

Engine · received Mar 4, 2020 · NHTSA complaint 11316043

TL* THE CONTACT OWNS A 2017 CADILLAC CT6. WHEN THE VEHICLE WAS STARTED, IT LURCHED FORWARD WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO GOLD COAST CADILLAC [redacted], LOCATED AT 2123 STATE ROUTE 35, OAKHURST, NJ 07755), BUT THE CAUSE OF THE FAILURE COULD NOT BE…

Power Train · received Oct 21, 2019 · NHTSA complaint 11270009

I purchased the used 2017 cadillac ct6 in march 2019 with 24,192 miles. It was a certified pre -owned car by the dealer. Additionally i purchased a cpo protection plus protection plan with the car. I am experiencing problems with the transmission. During acceleration and decelerating the car feels…

Power Train · received Sep 14, 2019 · NHTSA complaint 11255505

Hard shifts in low speeds, intense vibration , shudder throughout driving speed. Cadillac dealer said it is torgue converter issue, car transmission needs to be fluid exchanged for $800.

Power Train · received Aug 26, 2019 · NHTSA complaint 11246532

Tl* the contact owns a 2017 cadillac ct6. Due to the changes in the weather, the rear window had a marbleized haze cover, which made visibility out of the window extremely difficult. The vehicle was taken to schooley cadillac (2101 45th st, west palm beach, fl), but the cause of the failure could…

Visibility/wiper · received Dec 3, 2018 · NHTSA complaint 11155667

Other Cadillac CT6 Plug-IN Hybrid years

2018 CT6 Plug-IN Hybrid →

YearComplaintsRecalls
2018 CT6 Plug-IN Hybrid32
201791

See all Cadillac CT6 Plug-IN Hybrid problems by year, every Cadillac model, or the Cadillac VIN decoder.

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Frequently asked questions

What are the most common problems with the 2017 Cadillac CT6 Plug-IN Hybrid?

Owners most often report power train, electrical system, engine problems. The top one, power train, accounts for 7 complaints.

Was there a recall on the 2017 Cadillac CT6 Plug-IN Hybrid?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2017 Cadillac CT6 Plug-IN Hybrid a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CT6 Plug-IN Hybrid model years, the 2017 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.