2020 Cadillac Escalade ESV Problems, Complaints & Recalls
- Compared with other Escalade ESV years
- More complaints than other years 7th of 24 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 22 complaints with NHTSA about the 2020 Cadillac Escalade ESV. That ranks 7th out of 24 Escalade ESV model years for complaints. The most reported problem area is engine (14 complaints, 64%), typically at around 115,118 miles. Complaints mention 3 crashes, 3 injuries. There are 2 safety recalls covering this model year.
- 22owner complaints
- 2safety recalls
- 0NHTSA investigations
- 3complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Cadillac Escalade ESV problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 14 | 64% | 115,118 | — | — |
| Air Bags | 4 | 18% | 25,000 | — | — |
| Wheels | 4 | 18% | 25,000 | — | — |
| Fuel/propulsion System | 3 | 14% | 25,000 | — | — |
| Power Train | 2 | 9% | — | — | — |
| Structure | 2 | 9% | 5,000 | — | — |
| Electrical System | 1 | 5% | — | — | — |
| Forward Collision Avoidance | 1 | 5% | — | — | — |
| Lane Departure | 1 | 5% | — | — | — |
| Service Brakes | 1 | 5% | — | — | — |
| Steering | 1 | 5% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Cadillac Escalade ESV recalls (2)
Tap a recall to see the problem, the risk and the fix.
Tires
Problem: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Fuel system, gasoline:delivery:fuel pump
Problem: General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Risk: Over-pressurization can crack the fuel pump and cause leaks, increasing the risk of a fire in the presence of an ignition source.
Fix: GM will notify owners, and dealers will replace the fuel pump, free of charge. The recall began December 18, 2019. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192283991.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Torque convertor shutter, hard shifts, delayed shifts
This vehicle is equipped with the 6.2 V8 engine we have experienced catastrophic engine failure twice. The vehicle is relatively low mileage.
Purchased a 2020 Cadillac Escalade Suburban about three months ago from GMC dealership at 8155 Interstate 35, San Antonio, Texas 78224. This vehicle had about 50,000 miles when we bought it. We were not driving the Escalade everyday, we use it occasionally and about a month after we purchased it…
There is something causing an engine misfire, and this was the first time it happened. It has happened again, and I realized that there were a lot of class action lawsuits about lifter failure in these engines
While driving on a highway, my wife abruptly experienced warning lights, loud rattling from engine and loss of power. Check engine light indicated cylinder misfire. Troubleshooting revealed a bent push rod and later discover broken lifter. While researching the issue it was found to be a very…
Other Cadillac Escalade ESV years
← 2019 Escalade ESV · 2021 Escalade ESV →
See all Cadillac Escalade ESV problems by year, every Cadillac model, or the Cadillac VIN decoder.
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Frequently asked questions
What are the most common problems with the 2020 Cadillac Escalade ESV?
Owners most often report engine, air bags, wheels problems. The top one, engine, accounts for 14 complaints.
Was there a recall on the 2020 Cadillac Escalade ESV?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Cadillac Escalade ESV a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Escalade ESV model years, the 2020 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.