2025 Cadillac Optiq Problems, Complaints & Recalls
- Compared with other Optiq years
- Not enough data 1st of 3 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 12 complaints with NHTSA about the 2025 Cadillac Optiq. That is the most of any Optiq model year in the database (3 years). The most reported problem area is electrical system (3 complaints, 25%). Complaints mention 1 crash. There are 3 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
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- 12owner complaints
- 3safety recalls
- 1NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2025 Cadillac Optiq problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 3 | 25% | — | — | — |
| Forward Collision Avoidance | 3 | 25% | — | — | — |
| Unknown or Other | 3 | 25% | — | — | — |
| Service Brakes | 2 | 17% | — | — | — |
| Air Bags | 1 | 8% | — | — | — |
| Back Over Prevention | 1 | 8% | — | — | — |
| Power Train | 1 | 8% | — | — | — |
| Steering | 1 | 8% | — | — | — |
| Structure | 1 | 8% | — | — | — |
| Tires | 1 | 8% | — | — | — |
| Vehicle Speed Control | 1 | 8% | — | — | — |
| Visibility/wiper | 1 | 8% | — | — | — |
| Wheels | 1 | 8% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2025 Cadillac Optiq recalls (3)
Tap a recall to see the problem, the risk and the fix.
Electrical system:body control module:software; visibility:power window devices and controls
Problem: General Motors, LLC (GM) is recalling certain 2025-2027 Cadillac OPTIQ vehicles. When closed using the key fob's express-up function, the front windows may fail to detect an obstruction and reverse direction. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Risk: A closing window that does not reverse direction as expected can pinch a passenger before retracting, increasing the risk of injury.
Fix: The body control module (BCM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N262567230. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.
Equipment:other:owners/service/other manual
Problem: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, âOccupant Protection.â
Risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
Fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic ownerâs manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
Tires:tread/belt
Problem: General Motors, LLC (GM) is recalling certain 2025-2026 Cadillac Optic and 2025-2026 Chevrolet Equinox EV vehicles equipped with 21-inch Continental all-season tires. One or more of these tires may experience partial or full tread detachment.
Risk: Tire tread detachment increases the risk of a crash.
Fix: Dealers will inspect all four tires and replace those manufactured during DOT week 4024, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252525030. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Electronic Brake Module Component Failure (EA26006) — opened Aug 21, 2026, still open.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
On or around [XXX], while driving at approximately 40 mph, the automatic emergency braking / auto collision assist system on my 2025 Cadillac OPTIQ (VIN: [XXX]) activated without warning and brought the vehicle to a sudden stop. There was no obstacle, pedestrian, or hazard present in the roadway…
Car was t- boned at Intersection on right side. Front passenger sustained bruising but did not require hospitalization. Side airbag did not deploy.
Continental Cross Contact RX, 245/50 R20, M&S I was driving my 2025 Cadillac Optiq. I was about 1 mile from my home driving at 35 mph or less when the rear passenger side tire blew out. There was a fist size hole in the track (bottom of tire) . I definitely didnât run over anything. The car was…
Vehicle experienced a sudden tire blowout and loss of control matching recall 25V704000. Rear driver side Tire ruptured while driving, bounced car to the left , hit car mirror off of a mailbox, then car bounced off to the right of road. When I described this incident to my friend who works at GM…
I am filing this safety complaint regarding my 2025 Cadillac Optiq with approximately 6,500 miles. On May 25, 2026, during rainy/wet road conditions, the vehicle failed to stop normally on two separate occasions while I was approaching stop signs at low speed. I was driving cautiously and was not…
Other Cadillac Optiq years
| Year | Complaints | Recalls |
|---|---|---|
| 2027 Optiq | 1 | 1 |
| 2026 Optiq | 6 | 3 |
| 2025 | 12 | 3 |
See all Cadillac Optiq problems by year, every Cadillac model, or the Cadillac VIN decoder.
Similar Cadillac models
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Frequently asked questions
What are the most common problems with the 2025 Cadillac Optiq?
Owners most often report electrical system, forward collision avoidance, unknown or other problems. The top one, electrical system, accounts for 3 complaints.
Was there a recall on the 2025 Cadillac Optiq?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2025 Cadillac Optiq a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Optiq model years, the 2025 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.