2020 Cadillac XT4 Problems, Complaints & Recalls
- Compared with other XT4 years
- More complaints than other years 3rd of 7 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 18 complaints with NHTSA about the 2020 Cadillac XT4. That ranks 3rd out of 7 XT4 model years for complaints. The most reported problem area is unknown or other (5 complaints, 28%). Complaints mention 1 fire. There are 5 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 18owner complaints
- 5safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Cadillac XT4 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 5 | 28% | — | — | — |
| Engine | 4 | 22% | 56,400 | — | — |
| Forward Collision Avoidance | 3 | 17% | 73,000 | — | — |
| Service Brakes | 3 | 17% | — | — | — |
| Electrical System | 2 | 11% | — | — | — |
| Service Brakes, Hydraulic | 2 | 11% | 54,188 | — | — |
| Suspension | 2 | 11% | 25,000 | — | — |
| Air Bags | 1 | 6% | — | — | — |
| Back Over Prevention | 1 | 6% | — | — | — |
| Fuel System, Gasoline | 1 | 6% | 56,400 | — | — |
| Lane Departure | 1 | 6% | — | — | — |
| Power Train | 1 | 6% | — | — | — |
| Steering | 1 | 6% | — | — | — |
| Tires | 1 | 6% | 83,376 | — | — |
| Vehicle Speed Control | 1 | 6% | — | — | — |
| Visibility/wiper | 1 | 6% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Cadillac XT4 recalls (5)
Tap a recall to see the problem, the risk and the fix.
Back over prevention: sensing system: camera
Problem: General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
Risk: Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .
Seat belts:rear/other:retractor; seat belts:critical fasteners
Problem: General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Risk: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Fix: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
Tires
Problem: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Power train:automatic transmission
Problem: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Fix: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Service brakes
Problem: General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.
Risk: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Air Bag Malfunction (PE21010) — opened Apr 9, 2021, closed Aug 24, 2023.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
A problem with something internal causing the hazard lights to come on when the car is not turned on. Repeated attempts to turn the hazard lights off don't work. They stay on and do not stop until the battery was totally dead. I don't know which systems are affected or trigger the hazard lights to…
Brakes feel squishy again, feels like it wonât stop, vehicle leak, tpms light on
The contact owns a 2020 Cadillac XT4. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the EVAP pump (Evaporative Emissions System) was leaking. The vehicle was not taken to…
Rear camera/360 camera works intermittently. Vehicle has been recalled for this exact problem and was taken to dealership for correction. Camera became inoperative again and a camera replacement was paid for out of pocket around early 2025. 6 months later, the issue has started again and camera is…
My abs & stability track system is malfunctioning which almost caused me to lose control of my vehicle. I heard there was a recall on the 2019 & 2020 braking system. I found that info online after doing a search
Other Cadillac XT4 years
See all Cadillac XT4 problems by year, every Cadillac model, or the Cadillac VIN decoder.
Similar Cadillac models
Embed this 2020 Cadillac XT4 badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2020 Cadillac XT4?
Owners most often report unknown or other, engine, forward collision avoidance problems. The top one, unknown or other, accounts for 5 complaints.
Was there a recall on the 2020 Cadillac XT4?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Cadillac XT4 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other XT4 model years, the 2020 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.