2020 Cadillac XT6 Problems, Complaints & Recalls
- Compared with other XT6 years
- Far more complaints than other years 1st of 6 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 38 complaints with NHTSA about the 2020 Cadillac XT6. That is the most of any XT6 model year in the database (6 years). The most reported problem area is electrical system (11 complaints, 29%), typically at around 2,046 miles. There are 4 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 38owner complaints
- 4safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Cadillac XT6 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 11 | 29% | 2,046 | — | — |
| Power Train | 9 | 24% | 87,919 | — | — |
| Back Over Prevention | 8 | 21% | 28,786 | — | — |
| Engine | 4 | 11% | 80,369 | — | — |
| Unknown or Other | 4 | 11% | 5,500 | — | — |
| Forward Collision Avoidance | 3 | 8% | — | — | — |
| Fuel/propulsion System | 2 | 5% | 900 | — | — |
| Structure | 2 | 5% | 30,000 | — | — |
| Visibility | 2 | 5% | 39,627 | — | — |
| Air Bags | 1 | 3% | 85 | — | — |
| Engine and Engine Cooling | 1 | 3% | 50,753 | — | — |
| Exterior Lighting | 1 | 3% | 1,948 | — | — |
| Lane Departure | 1 | 3% | — | — | — |
| Latches/locks/linkages | 1 | 3% | 50,800 | — | — |
| Steering | 1 | 3% | — | — | — |
| Tires | 1 | 3% | — | — | — |
| Visibility/wiper | 1 | 3% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Cadillac XT6 recalls (4)
Tap a recall to see the problem, the risk and the fix.
Back over prevention: sensing system: camera
Problem: General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
Risk: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
Power train:automatic transmission
Problem: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Fix: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Fuel system, gasoline:delivery:fuel pump
Problem: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Risk: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.
Air bags:side/window:curtain:inflator
Problem: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Risk: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Fix: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Rear-View Camera Failure (PE22006) — opened Jul 22, 2022, closed Nov 21, 2022, led to recall 22V709000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2020 Cadillac XT6. The contact stated that while accelerating from a complete stop and driving below 30 MPH, the vehicle shuddered, hesitated, and jerked. The vehicle was taken to the dealer, where it was diagnosed with burned transmission fluid and excessive metal shavings…
The contact owns a 2020 Cadillac XT6. The contact stated that while reversing at an undisclosed speed, the rear-view camera screen was intermittently dark and inoperable. The camera malfunction warning light was illuminated. The vehicle was taken back to the residence. The failure mileage was…
Vehicle stalled while driving on a busy road creating a very dangerous situation. Could not put it in neutral to push it out of the road; it was partially in the road for over an hour. Had to have it towed to replace the fuel pump and fuel pump control unit. Found two recalls after the incident and…
at 60,740 miles, "Steering Assist is Reduced Drive with Care" message appeared. Under warranty, but dealership booked for 2 months. Error went away. After powertrain warranty expires (70,000 miles), message constantly appears, and coolant thermostat display is BLANK. Results in excess fan usage…
Transmission jerking and has become unsafe to drive. Will have to go back to the dealership for this issue. This will be the third time 4 same issue.
Other Cadillac XT6 years
See all Cadillac XT6 problems by year, every Cadillac model, or the Cadillac VIN decoder.
Similar Cadillac models
Embed this 2020 Cadillac XT6 badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2020 Cadillac XT6?
Owners most often report electrical system, power train, back over prevention problems. The top one, electrical system, accounts for 11 complaints.
Was there a recall on the 2020 Cadillac XT6?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Cadillac XT6 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other XT6 model years, the 2020 has far more complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.