2012 Chevrolet Captiva Problems, Complaints & Recalls

Source: NHTSA · Updated Dec 5, 2019 · 65 owner complaints analyzed

Compared with other Captiva years
About as many complaints as other years 3rd of 5 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 65 complaints with NHTSA about the 2012 Chevrolet Captiva. That ranks 3rd out of 5 Captiva model years for complaints. The most reported problem area is electrical system (43 complaints, 66%), typically at around 58,000 miles. Complaints mention 2 fires. There are no safety recalls on file for this model year.

Chevrolet Captiva
Chevrolet Captiva 1.5 Premier PHEV Hybrid was displayed at Chevrolet Pampanga, Inc. Photo locationː Gapan-Olongapo Road (Jose Abad Santos Avenue), Barangay Dolo. Representative photo; appearance varies by model year. Photo: Captainmorlypogi1959, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2012 Chevrolet Captiva problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System43 · ~58,000 mi
Engine16 · ~87,390 mi
Electronic Stability Control (esc)8 · ~64,000 mi
Unknown or Other8 · ~55,000 mi
Power Train5 · ~49,000 mi
Fuel/propulsion System4 · ~58,000 mi
Air Bags3 · ~49,900 mi
Exterior Lighting3 · ~84,000 mi
Steering3 · ~74,000 mi
Vehicle Speed Control3 · ~55,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System4366%58,000——
Engine1625%87,390——
Electronic Stability Control (esc)812%64,000——
Unknown or Other812%55,000——
Power Train58%49,000——
Fuel/propulsion System46%58,000——
Air Bags35%49,900——
Exterior Lighting35%84,000——
Steering35%74,000——
Vehicle Speed Control35%55,000——
Service Brakes23%110,129——
Parking Brake12%10,000——
Tires12%68,555——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2018, with 22 complaints
2014: 1201412015: 9201592016: 8201682017: 162017162018: 222018222019: 920199

n = 65 complaints · Source: NHTSA

2012 Chevrolet Captiva recalls (0)

No safety recalls are on file for the 2012 Chevrolet Captiva.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Going down road at 70mph and vehicle slows down to 40mph on its own and i almost was rear ended by the car behind me. This happened on a major highway.

Engine · received Dec 5, 2019 · NHTSA complaint 11287216

The vehicle is lightweight to the point where high winds push the car to the side while it is in motion. You can feel the wind moving it and feel the car move a lot when other vehicles are driving at high speeds next to it.

Unknown or Other · received Jun 20, 2019 · NHTSA complaint 11221600

Tl* the contact owns a 2012 chevrolet captiva. The contact stated that she was unable to eject the key from the ignition. The contact had to restart the vehicle and manuever the steering wheel in order for the key to be removed. The vehicle was not diagnosed or repaired. The manufacturer and dealer…

Electrical System · received Jun 18, 2019 · NHTSA complaint 11220829

Tl* the contact owns a 2012 chevrolet captiva. While starting the vehicle, the key failed to release from the ignition switch and the turn signal lights failed to make a clicking noise when activated. Additionally, the vehicle failed to start occasionally and the service vehicle and brake warning…

Exterior Lighting · received Jun 4, 2019 · NHTSA complaint 11217767

The e-brake comes on by its self while driving down road. Checked againest vin and stated not on recall list but others have been recalled for same thing.

Service Brakes · received Apr 10, 2019 · NHTSA complaint 11195437

Other Chevrolet Captiva years

← 2011 Captiva · 2013 Captiva →

YearComplaintsRecalls
2015 Captiva140
2014 Captiva1380
2013 Captiva970
2012650
2011 Captiva11

See all Chevrolet Captiva problems by year, every Chevrolet model, or the Chevrolet VIN decoder.

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Frequently asked questions

What are the most common problems with the 2012 Chevrolet Captiva?

Owners most often report electrical system, engine, electronic stability control (esc) problems. The top one, electrical system, accounts for 43 complaints.

Was there a recall on the 2012 Chevrolet Captiva?

No safety recalls are on file for this model year.

Was the 2012 Chevrolet Captiva a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Captiva model years, the 2012 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.