2014 Chevrolet Captiva Problems, Complaints & Recalls

Source: NHTSA · Updated Aug 18, 2023 · 138 owner complaints analyzed

Compared with other Captiva years
Far more complaints than other years 1st of 5 for complaints
Safety recalls
None on file
NHTSA crash rating
3 out of 5 stars

Owners have filed 138 complaints with NHTSA about the 2014 Chevrolet Captiva. That is the most of any Captiva model year in the database (5 years). The most reported problem area is electrical system (60 complaints, 43%), typically at around 64,600 miles. Complaints mention 8 crashes, 2 fires, 15 injuries. There are no safety recalls on file for this model year.

Chevrolet Captiva
Chevrolet Captiva 1.5 Premier PHEV Hybrid was displayed at Chevrolet Pampanga, Inc. Photo locationː Gapan-Olongapo Road (Jose Abad Santos Avenue), Barangay Dolo. Representative photo; appearance varies by model year. Photo: Captainmorlypogi1959, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2014 Chevrolet Captiva problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System60 · ~64,600 mi
Engine30 · ~80,000 mi
Unknown or Other30 · ~47,500 mi
Power Train17 · ~56,000 mi
Electronic Stability Control (esc)9 · ~71,500 mi
Steering9 · ~42,065 mi
Structure9 · ~65,000 mi
Air Bags7 · ~56,000 mi
Service Brakes4 · ~35,000 mi
Visibility/wiper4 · ~80,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System problems6043%64,600“stuck ignition” (27%)—
Engine3022%80,000——
Unknown or Other3022%47,500——
Power Train1712%56,000——
Electronic Stability Control (esc)97%71,500——
Steering97%42,065——
Structure97%65,000——
Air Bags75%56,000——
Service Brakes43%35,000——
Visibility/wiper43%80,000——
Fuel/propulsion System32%98,000——
Vehicle Speed Control32%25,967——
Exterior Lighting21%18,800——
Interior Lighting21%86,000——
Suspension21%79,000——
Equipment11%38,000——
Seat Belts11%118,000——
Seats11%72,123——
Traction Control System11%22,000——
Visibility11%———
Wheels11%63,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2018, with 31 complaints
2014: 3201432015: 5201552016: 9201692017: 142017142018: 312018312019: 182019182020: 272020272021: 182021182022: 102022102023: 320233

n = 138 complaints · Source: NHTSA

2014 Chevrolet Captiva recalls (0)

No safety recalls are on file for the 2014 Chevrolet Captiva.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 2014 Chevrolet Captiva. The contact stated that while in the vehicle, she noticed smoke filling the interior of the vehicle. Upon visual inspection, she noticed the smoke originating from a fire on the passenger side visor. The contact stated that she was able to extinguish the…

Interior Lighting · received Aug 18, 2023 · NHTSA complaint 11539471

Key gets stuck in the ignition. Turns off to ACC, but won’t turn back to LOCK. Cannot remove key.

Electrical System · received May 11, 2023 · NHTSA complaint 11521542

The contact owns a 2014 Chevrolet Captiva. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power, stalled, and failed to restart. The check engine and service traction warning lights were illuminated. The contact also stated that on various…

Electrical System · received Apr 13, 2023 · NHTSA complaint 11516921

Electrical system dies unexpectedly. Stabilitrac system alert lights up and car starts shifting like crazy. All warning lights flash and door locks and dome lights start flashing. This happens even when driving on the highway. Very dangerous and needs to be addressed immediately.

Electrical System · received Nov 17, 2022 · NHTSA complaint 11494028

2014 Chevrolet Captiva on Friday July 8th 2022, The sun visor catch on fire from the passenger seat. The reasons still are unknown. The issue could be ending in a disaster and I have to claim this problem as fast as I can

Electrical System · received Jul 9, 2022 · NHTSA complaint 11473116

Other Chevrolet Captiva years

← 2013 Captiva · 2015 Captiva →

YearComplaintsRecalls
2015 Captiva140
20141380
2013 Captiva970
2012 Captiva650
2011 Captiva11

See all Chevrolet Captiva problems by year, every Chevrolet model, or the Chevrolet VIN decoder.

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Frequently asked questions

What are the most common problems with the 2014 Chevrolet Captiva?

Owners most often report electrical system, engine, unknown or other problems. The top one, electrical system, accounts for 60 complaints.

Was there a recall on the 2014 Chevrolet Captiva?

No safety recalls are on file for this model year.

Was the 2014 Chevrolet Captiva a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Captiva model years, the 2014 has far more complaints than most years, and NHTSA rates it 3 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.