2012 Chevrolet Cruze Problems, Complaints & Recalls

Source: NHTSA · Updated Aug 31, 2026 · 865 owner complaints analyzed

Compared with other Cruze years
Far more complaints than other years 1st of 10 for complaints
NHTSA crash rating
5 out of 5 stars

Owners have filed 865 complaints with NHTSA about the 2012 Chevrolet Cruze. That is the most of any Cruze model year in the database (10 years). The most reported problem area is engine (268 complaints, 31%), typically at around 67,000 miles. Complaints mention 62 crashes, 18 fires, 30 injuries. There are 7 safety recalls covering this model year. NHTSA has opened 3 defect investigations involving it.

Chevrolet Cruze
Photographed in Queens, New York. Representative photo; appearance varies by model year. Photo: Kevauto, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2012 Chevrolet Cruze problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Engine268 · ~67,000 mi
Electrical System196 · ~50,000 mi
Service Brakes142 · ~45,000 mi
Power Train137 · ~57,340 mi
Electronic Stability Control (esc)108 · ~61,884 mi
Steering103 · ~45,500 mi
Unknown or Other84 · ~77,000 mi
Vehicle Speed Control51 · ~65,000 mi
Fuel/propulsion System48 · ~58,340 mi
Engine and Engine Cooling44 · ~41,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Engine problems26831%67,000“valve cover” (7%)$1,100
Electrical System problems19623%50,000“traction control” (10%)—
Service Brakes problems14216%45,000“service brakes hydraulic” (10%)—
Power Train problems13716%57,340“transmission failed” (6%)$5,250
Electronic Stability Control (esc) problems10812%61,884“traction control” (22%)—
Steering problems10312%45,500“traction control” (12%)—
Unknown or Other8410%77,000——
Vehicle Speed Control problems516%65,000“traction control” (16%)—
Fuel/propulsion System486%58,340——
Engine and Engine Cooling445%41,000——
Visibility/wiper354%76,600——
Air Bags344%59,000——
Structure212%34,000——
Exterior Lighting152%67,000——
Service Brakes, Hydraulic101%28,650——
Tires91%22,253——
Visibility81%9,118——
Wheels71%36,023——
Seat Belts51%76,000——
Suspension51%19,009——
Equipment40%42,000——
Fuel System, Gasoline40%51,143——
Seats30%18,500——
Latches/locks/linkages20%39,500——
Traction Control System20%38,050——
Equipment Adaptive/mobility10%———
Forward Collision Avoidance10%———
Interior Lighting10%80——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2014, with 161 complaints
2011: 4201142012: 44442013: 752013752014: 1611612015: 982015982016: 87872017: 922017922018: 85852019: 782019782020: 40402021: 312021312022: 18182023: 262023262024: 13132025: 6202562026: 77

n = 865 complaints · Source: NHTSA

2012 Chevrolet Cruze recalls (7)

Tap a recall to see the problem, the risk and the fix.

Electrical system:ignition; power train:automatic transmission:control module (tcm/pcm/tecm)Jul 5, 2016 · NHTSA campaign 16V502000 · 8,367 vehicles

Problem: General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Risk: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Fix: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Air bagsJun 6, 2014 · NHTSA campaign 14V300000 · 31,520 vehicles

Problem: General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Risk: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.

Fix: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.

Service brakes, hydraulic:power assistAug 15, 2013 · NHTSA campaign 13V360000 · 292,879 vehicles

Problem: General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.

Risk: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.

Fix: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.

Air bagsJan 24, 2013 · NHTSA campaign 13V023000 · 4,167 vehicles

Problem: General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Risk: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.

Fix: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.

Air bagsOct 31, 2012 · NHTSA campaign 12V522000 · 2,949 vehicles

Problem: General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Risk: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.

Fix: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.

Engine and engine coolingJun 22, 2012 · NHTSA campaign 12V288000 · 413,148 vehicles

Problem: General motors (gm) is recalling certain model year 2011 and 2012 chevrolet cruze vehicles manufactured from october 2, 2009, through may 31, 2012. Spilled or dripping oil (such as after an oil change) may collect in the engine shield (bellypan) near hot engine or exhaust system surfaces. As a result, the oil and the engine shield may ignite and burn.

Risk: Either condition could result in an engine compartment fire, possibly causing injury or death.

Fix: Gm will notify owners, and dealers will modify the engine shield to prevent fluid from contacting the shield. Also, on vehicles with a manual transmission, dealers will apply a protective tape to the electronic power steering wire harness. Repairs will be performed free of charge to the owner. The safety recall began on july 10, 2012. Owners may contact the chevrolet owner center at 1-866-694-6546.

Fuel system, gasoline:storage:tank assembly:mountingJun 22, 2012 · NHTSA campaign 12V289000 · 53,239 vehicles

Problem: General motors (gm) is recalling certain model year 2011 and 2012 chevrolet cruze vehicles manufactured from october 2, 2009, through may 14, 2012. Attachment welds for the fuel tank strap secondary brackets may have been omitted.

Risk: The fuel tank could come loose in a crash, possibly allowing fuel to leak from the tank. A fuel leak in the presence of an ignition source could result in a fire.

Fix: Gm will notify owners, and dealers will inspect the vehicle for missing welds. If the vehicle is missing welds, dealers will secure the bracket attachments with fasteners. Repairs will be performed free of charge. The safety recall began on july 9, 2012. Owners may contact the chevrolet owner center at 1-866-694-6546.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Air Bag Non-deployment (RQ13002) — opened May 31, 2013, closed Jul 9, 2014, led to recall 13V023000.
  • Chapman Chevrolet / Cruze Engine Recall (AQ12002) — opened Oct 15, 2012, closed Oct 20, 2014.
  • Engine compartment fire (PE12010) — opened Mar 28, 2012, closed Jul 19, 2012, led to recall 12V288000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

I was driving and the engine caught on fire. The flames came from the turbo gasket compartment not sure why or how it ignited. Thankfully the damage was not that extensive the car was towed to my residence and it is not drivable it won't start.

Engine · received Aug 31, 2026 · NHTSA complaint 11760905

Was driving and my car literally wouldn't go forward. Prior to I had an oil change and I would smell burning oil

Engine · received Jun 16, 2026 · NHTSA complaint 11744364

My breaks do not work in reverse. Pump valve seems to be bad

Electrical System · received Jun 3, 2026 · NHTSA complaint 11741926

Have called about this starting 2020. Had 137000. Also previous owner since 99000mi. Drive train & Turbo. Brake assist. Oil leaks, shutting off while driving. Now as of Saturday April 25 2026 Car shut off while driving and has been towed to dealership. Car deemed lemon by GM. In 2020 car to have…

Engine · received Apr 27, 2026 · NHTSA complaint 11734134

The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving at 40 MPH and accelerating over a speed bump, the key slid out of the ignition switch. An independent mechanic was contacted. The vehicle was taken to the independent mechanic, and it was determined that the ignition…

Electrical System · received Apr 23, 2026 · NHTSA complaint 11733293

Other Chevrolet Cruze years

← 2011 Cruze · 2013 Cruze →

YearComplaintsRecalls
2019 Cruze232
2018 Cruze1093
2017 Cruze2012
2016 Cruze2504
2015 Cruze2524
2014 Cruze70210
2013 Cruze5875
20128657
2011 Cruze7327
2010 Cruze20

See all Chevrolet Cruze problems by year, every Chevrolet model, or the Chevrolet VIN decoder.

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Frequently asked questions

What are the most common problems with the 2012 Chevrolet Cruze?

Owners most often report engine, electrical system, service brakes problems. The top one, engine, accounts for 268 complaints.

Was there a recall on the 2012 Chevrolet Cruze?

Yes, 7 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2012 Chevrolet Cruze a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Cruze model years, the 2012 has far more complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.