2017 Chevrolet Cruze Problems, Complaints & Recalls
- Compared with other Cruze years
- Fewer complaints than other years 7th of 10 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- 4–5 out of 5 stars (varies by version)
Owners have filed 201 complaints with NHTSA about the 2017 Chevrolet Cruze. That ranks 7th out of 10 Cruze model years for complaints. The most reported problem area is engine (73 complaints, 36%), typically at around 32,500 miles. Complaints mention 8 crashes, 6 fires, 5 injuries. There are 2 safety recalls covering this model year.
- 201owner complaints
- 2safety recalls
- 0NHTSA investigations
- 8complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2017 Chevrolet Cruze problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine problems | 73 | 36% | 32,500 | “auto stop” (10%) | — |
| Power Train | 39 | 19% | 32,695 | — | — |
| Electrical System | 33 | 16% | 27,876 | — | — |
| Unknown or Other | 31 | 15% | 28,000 | — | — |
| Service Brakes | 18 | 9% | 52,043 | — | — |
| Structure | 16 | 8% | 38,000 | — | — |
| Fuel/propulsion System | 15 | 7% | 16,000 | — | — |
| Exterior Lighting | 12 | 6% | 25,915 | — | — |
| Vehicle Speed Control | 10 | 5% | 43,000 | — | — |
| Air Bags | 7 | 3% | 17,237 | — | — |
| Electronic Stability Control (esc) | 7 | 3% | 59,131 | — | — |
| Steering | 6 | 3% | 51,250 | — | — |
| Seats | 5 | 2% | 70 | — | — |
| Engine and Engine Cooling | 4 | 2% | 92,685 | — | — |
| Suspension | 4 | 2% | 9,610 | — | — |
| Visibility/wiper | 4 | 2% | 12,700 | — | — |
| Wheels | 4 | 2% | 6,878 | — | — |
| Tires | 2 | 1% | — | — | — |
| Forward Collision Avoidance | 1 | 0% | — | — | — |
| Latches/locks/linkages | 1 | 0% | 12,500 | — | — |
| Seat Belts | 1 | 0% | — | — | — |
| Service Brakes, Air | 1 | 0% | 138,000 | — | — |
| Visibility | 1 | 0% | 60,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2017 Chevrolet Cruze recalls (2)
Tap a recall to see the problem, the risk and the fix.
Fuel system, gasoline
Problem: General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Risk: A fuel leak, in the presence of an ignition source, increases the risk of a fire.
Fix: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.
Seats:front assembly:head restraint
Problem: General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Risk: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
Fix: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The engine has excessive blow by from the oil filler cap. Having a misfire on cylinder number 1 and idling rough. There are several threads online concerning this issue being caused by worn pistons and piston rings.
Recently my car's check engine light and the message "Service Stabilitrak" started coming up on my car, then my car started shaking while idling. I quickly took the car to my mechanic who assessed it, replaced my spark plugs, which did not solve the issue, and recommended I go to the dealership. In…
My airbag light came on. My vehicle has less than 100K miles on it. I took it to the Chevy Dealership that I purchased it from. The dealership indicated that the passenger side rail air bag is the issue. Apparently, that airbag is no longer available. If I wanted to repair it, they can't, because…
Paint bubbling and rusting alone the car even though itâs washed and is no where near salt never even been hit there are tons of issues with GM paint yall need to fix these and recall every gm car with this issue and wipers are very rough scratching windshield
Car is currently not drivable due to strong smell of gas coming from under the hood. Findings, gas is leaking into the engine and car will not crank. Diagnostic machine indicates poor fuel to fuel injector causing a gas leak within the engine.
Other Chevrolet Cruze years
| Year | Complaints | Recalls |
|---|---|---|
| 2019 Cruze | 23 | 2 |
| 2018 Cruze | 109 | 3 |
| 2017 | 201 | 2 |
| 2016 Cruze | 250 | 4 |
| 2015 Cruze | 252 | 4 |
| 2014 Cruze | 702 | 10 |
| 2013 Cruze | 587 | 5 |
| 2012 Cruze | 865 | 7 |
| 2011 Cruze | 732 | 7 |
| 2010 Cruze | 2 | 0 |
See all Chevrolet Cruze problems by year, every Chevrolet model, or the Chevrolet VIN decoder.
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Frequently asked questions
What are the most common problems with the 2017 Chevrolet Cruze?
Owners most often report engine, power train, electrical system problems. The top one, engine, accounts for 73 complaints.
Was there a recall on the 2017 Chevrolet Cruze?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2017 Chevrolet Cruze a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Cruze model years, the 2017 has fewer complaints than most years, and NHTSA rates it 4–5 out of 5 stars (varies by version) overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.