1996 Chrysler Concorde Steering Problems

Source: NHTSA · Updated Jul 27, 2015 · 61 complaints analyzed

Owners have filed 61 complaints with NHTSA about steering problems on the 1996 Chrysler Concorde, 38% of all complaints for this model year. Half of the reports with a mileage happened before 67,565 miles. The words owners use most often: “rack pinion” (41% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Rack pinion: mentioned in 25 of 61 complaints (41%)
  • Tie rod: mentioned in 14 of 61 complaints (23%)
  • Front end: mentioned in 9 of 61 complaints (15%)
  • Steering gear: mentioned in 5 of 61 complaints (8%)

How much does it cost to fix?

Owners who wrote down what they paid or were quoted put the typical steering repair on the 1996 Chrysler Concorde at $2,900, and half of them between $2,200 and $3,500.

Based on 7 NHTSA complaints about this problem alone that state a repair bill or quote (1999–2004), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.

At what mileage do steering problems happen?

Based on 20 complaints that reported the odometer reading.

Under 10k miles1 · 5%
10k–25k miles0 · 0%
25k–50k miles5 · 25%
50k–75k miles5 · 25%
75k–100k miles1 · 5%
100k–150k miles6 · 30%
150k+ miles2 · 10%

How serious are the reports?

Of 61 complaints, 1 mention a crash, 1 an injury.

Chrysler Concorde steering complaints by model year

Peak: 1996, with 61 complaints
1995: 411995411996: 611996611997: 171997171998: 101998101999: 121999122000: 222000222001: 3200132002: 3200232003: 2200322004: 420044

n = 175 complaints · Source: NHTSA

Model yearSteering complaintsShare of that yearMedian miles
2004 Concorde410%60,000
2003 Concorde27%24,333
2002 Concorde35%77,000
2001 Concorde33%46,850
2000 Concorde227%53,000
1999 Concorde124%45,000
1998 Concorde106%114,850
1997 Concorde1713%93,452
1996 Concorde6138%67,565
1995 Concorde4119%117,500

When owners reported it

Peak: 2001, with 13 complaints
1996: 1199611997: 1199711998: 1199811999: 5199952000: 102000102001: 132001132002: 6200262003: 9200392004: 4200442005: 3200532006: 4200642007: 1200712008: 2200822009: 120091

n = 61 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists steering for the 1996 Chrysler Concorde. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Mounting support bushings to "rack & pinion" become brittle and allow movement of rack which reduces steering response. During cold weather the problem is also noticeable as a squeaking noise when turning the wheel 'back and forth'. The heat from the exhaust pipe is directly below the rack and that…

Received Jul 22, 2009 · NHTSA complaint 10277978

A popping sound was coming from the front left side of the vehicle when the brakes were applied. Steering wheel constantly vibrates and has since i've owned the vehicle. A july 2008 safety inspection revealed "excessive play" in the steering linkage and left outer tierod was bad. Repairs performed…

Received Dec 29, 2008 · NHTSA complaint 10253151

I have a 1996 chrysler concorde and while driving had the tie rod bolts break completely off from the rack, since i have had the bushings and bolts replaced twice, and am still in need of rack mount bushings as they have failed and i now once again feel the car floating where ever it wants to go on…

Received Apr 28, 2008 · NHTSA complaint 10225921
Chrysler Concorde
2002-2004 Chrysler Concorde LXi photographed in College Park, Maryland , USA.. Representative photo; appearance varies by model year. Photo: IFCAR, Public domain, via Wikimedia Commons.

Frequently asked questions

Do all 1996 Chrysler Concordes have steering problems?

No. NHTSA has 61 owner complaints about steering for the 1996 Chrysler Concorde (38% of the 161 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 1996 Chrysler Concorde steering?

No recall currently lists steering for this vehicle.

At what mileage do steering problems start?

The median reported mileage is 67,565 miles: half of the reports with a mileage came before that.

How much does it cost to fix steering problems on the 1996 Chrysler Concorde?

Owners report a typical cost of $2,900 (half paid between $2,200 and $3,500), from 7 complaints that state a repair bill or quote, in 2026 dollars.

What do owners say about steering problems on the 1996 Chrysler Concorde?

The most frequent phrase is “rack pinion”, in 25 of 61 complaints, followed by “tie rod” (14).

See all 1996 Chrysler Concorde problems or steering problems across all Concorde years.