Dodge Durango Seats Problems
Owners have filed 547 complaints with NHTSA about seats problems on the Dodge Durango across 20 model years. The 2014 model year has the most (163). The words owners use most often: “headrest deployed” (18% of reports).
- 547seats complaints
- —median miles at failure
- 8mention a crash
- 94mention an injury
- 1related recalls
- $990typical repair cost reported by owners
- 32%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Headrest deployed: mentioned in 100 of 547 complaints (18%)
- Driver seat: mentioned in 69 of 547 complaints (13%)
- Active head: mentioned in 58 of 547 complaints (11%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical seats repair on the Dodge Durango at $990, and half of them between $910 and $1,150.
Based on 18 NHTSA complaints about this problem alone that state a repair bill or quote (2007–2026), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do seats problems happen?
Based on 313 complaints that reported the odometer reading.
How serious are the reports?
Of 547 complaints, 8 mention a crash, 9 a fire, 94 an injury.
Dodge Durango seats complaints by model year
| Model year | Seats complaints | Share of that year | Median miles |
|---|---|---|---|
| 2020 Durango | 2 | 4% | 130,000 |
| 2019 Durango | 3 | 2% | 60,000 |
| 2018 Durango | 21 | 9% | 48,525 |
| 2017 Durango | 11 | 5% | 101,000 |
| 2016 Durango | 5 | 3% | 56,000 |
| 2015 Durango | 91 | 18% | 69,000 |
| 2014 Durango | 163 | 21% | 70,000 |
| 2013 Durango | 76 | 12% | 90,738 |
| 2012 Durango | 8 | 1% | 52,000 |
| 2009 Durango | 1 | 8% | 145,000 |
| 2007 Durango | 3 | 2% | 55,000 |
| 2006 Durango | 3 | 0% | 69,891 |
| 2005 Durango | 5 | 0% | 53,500 |
| 2004 Durango | 4 | 0% | 95,813 |
| 2003 Durango | 10 | 3% | 35,000 |
| 2002 Durango | 6 | 1% | 70,000 |
| 2001 Durango | 29 | 4% | 88,000 |
| 2000 Durango | 32 | 3% | 79,650 |
| 1999 Durango | 31 | 2% | 57,000 |
| 1998 Durango | 43 | 4% | 121,114 |
When owners reported it
Related recalls (1)
Equipment:other:labels; seats
Model years: 2013
Problem: Chrysler is recalling certain model year 2013 Durango vehicles manufactured April 27, 2012, through September 14, 2012. The vehicles may have been built with incorrect seating capacity information labels. The label might overstate the seating capacity. Therefore, these vehicles fail to comply with the requirements of FMVSS number 110 "Tire Selection and Rims."
Risk: The vehicle may be filled over capacity which could increase injury during a vehicle crash.
Fix: Chrysler will notify owners, and provide replacement labels free of charge. At the owner's option, they may take their vehicle to a Chrysler dealer for installation of the label. The service will be performed free of charge. The recall began on February 18, 2013. Owners may contact Chrysler at 1-800-247-9753.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2017 Dodge Durango. The contact stated that while driving 20 MPH, the driverâs side headrest unexpectedly exploded. The contact stated that it felt like being struck by a ball in the back of the head. The contact had a mild headache and treated the headache with painkillers…
The driverside headrest has spontaneously deployed, it is due to an internal failure where a plastic retention bracket cracks. It is a known issue for earlier model years, but 2019 has been left out of the warranty extension (2018 is the end of the current coverage period). This is the same…
On September 4, 2026, the front passenger Active Head Restraint (AHR/headrest) in my 2016 Dodge Durango unexpectedly deployed and struck my daughter in the back of the head. The vehicle was completely stationary and parked in a parking lot after leaving her doctorâs appointment. I had started the…
On August 6, 2026, at approximately 6:00 a.m., I was driving my 2016 Dodge Durango northbound to work at approximately 60 mph. It was dark and the roadway was slightly wet from overnight rain. While traveling in the left lane under normal driving conditions, I suddenly heard a loud pop and the…
Driver headrest deployed without any accident. I was sitting in my car and the headrest made a loud bang and hit the back of my head causing me whiplash
Frequently asked questions
Do all Dodge Durangos have seats problems?
No. NHTSA has 547 owner complaints about seats for the Dodge Durango. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Dodge Durango seats?
Yes: 1 safety recall list seats. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
How much does it cost to fix seats problems on the Dodge Durango?
Owners report a typical cost of $990 (half paid between $910 and $1,150), from 18 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about seats problems on the Dodge Durango?
The most frequent phrase is “headrest deployed”, in 100 of 547 complaints, followed by “driver seat” (69).
Other Dodge Durango problems
- Suspension problems (2,762)
- Electrical System problems (2,727)
- Power Train problems (1,318)
- Engine problems (1,296)
- Engine and Engine Cooling problems (1,138)
- Fuel System, Gasoline problems (1,105)
- Exterior Lighting problems (1,071)
- Fuel/propulsion System problems (850)
See all Dodge Durango problems.