2012 Dodge RAM 5500 Problems, Complaints & Recalls
- Compared with other RAM 5500 years
- Far more complaints than other years 1st of 5 for complaints
- Safety recalls
- 9 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 40 complaints with NHTSA about the 2012 Dodge RAM 5500. That is the most of any RAM 5500 model year in the database (5 years). The most reported problem area is steering (21 complaints, 53%), typically at around 34,814 miles. Complaints mention 4 fires. There are 9 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 40owner complaints
- 9safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2012 Dodge RAM 5500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Steering | 21 | 53% | 34,814 | — | — |
| Power Train | 9 | 23% | 6,500 | — | — |
| Electrical System | 7 | 18% | 30,000 | — | — |
| Engine | 3 | 8% | 118,516 | — | — |
| Air Bags | 2 | 5% | 59,000 | — | — |
| Fuel/propulsion System | 2 | 5% | 164,000 | — | — |
| Structure | 2 | 5% | 27,000 | — | — |
| Suspension | 2 | 5% | 26,850 | — | — |
| Engine and Engine Cooling | 1 | 3% | — | — | — |
| Fuel System, Diesel | 1 | 3% | — | — | — |
| Unknown or Other | 1 | 3% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2012 Dodge RAM 5500 recalls (9)
Tap a recall to see the problem, the risk and the fix.
Wheels:lugs/nuts/bolts/studs
Problem: Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Risk: Wheel separation can cause a vehicle crash.
Fix: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Equipment
Problem: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Power train:automatic transmission:lever and linkage:column shift
Problem: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Electrical system:alternator/generator/regulator
Problem: Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
Air bags:frontal
Problem: Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Risk: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Fix: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Engine and engine cooling:engine:diesel; fuel system, diesel
Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Risk: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Steering:linkages:tie rod assembly
Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 4500 and 5500 trucks manufactured February 20, 2007, through December 22, 2012. The left tie rod assembly may break.
Risk: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Fix: On May 19, 2015 Chrysler notified owners that dealers would replace the tie rod assembly, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is R16.
Power train:automatic transmission
Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 2012 RAM 3500 trucks manufactured May 4, 2012, through August 7, 2012; and model year 2012 RAM 4500 and 5500 trucks manufactured May 3, 2012, through August 7, 2012. Due to a loose snap ring inside the transmission, there may be a loss of power transfer through the transmission to the wheels.
Risk: An unexpected loss of power transfer may increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission assembly free of charge. The recall began on October 17, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N50.
Power train:axle assembly
Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 2012 RAM 4500 and 5500 trucks manufactured February 2, 2012, to December 22, 2012. Due to a welding issue with the front axle carrier, the front drive shaft may fracture and result in a loss of motive power and damage to surrounding components if the shaft continues to spin.
Risk: Damage to other components, or sudden loss of drive power may increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace or repair the front axle assembly, free of charge. The recall began on May 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N26.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Electrical overstress (EA19001) — opened Apr 19, 2019, closed Sep 19, 2024, led to recall 20V024.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2012 Dodge Ram. The contact stated that while driving at approximately 55 mph the vehicle started making noise coming from the engine compartment. The smoke originates from the engine compartment and the exhaust pipe in the rear of the vehicle and when the accelerator was…
TL* THE CONTACT OWNS A 2012 RAM 5500. WHILE PERFORMING MAINTENANCE ON THE VEHICLE, THE CONTACT NOTICED THAT THE FRAME WAS CRACKED IN THE REAR ON BOTH SIDES NEAR THE REAR WHEELS. THE VEHICLE WAS TAKEN TO WICKSTROM CHRYSLER JEEP DODGE RAM (LOCATED AT 660 W NORTHWEST HWY, BARRINGTON, IL 60010…
Frame on truck has cracked on both sides just before the rear wheels.
The ignition switch is faulty! The switch must be moved around in the switch to start the truck. Additionally while driving the truck may just quite running, this causes the power steering and brakes to become manual. This becomes very dangerous when hauling loads as stopping distances are greatly…
2012 dodge ram 5500. Consumer writes in regards to deficient welds on the front drive axle recall notice. *smd the consumer stated the recall was completed as directed by the notice, but did not fully repair the vehicle. There were still serious cracks in the axle and frame. The manufacturer was…
Other Dodge RAM 5500 years
| Year | Complaints | Recalls |
|---|---|---|
| 2012 | 40 | 9 |
| 2011 RAM 5500 | 23 | 4 |
| 2010 RAM 5500 | 0 | 1 |
| 2009 RAM 5500 | 7 | 3 |
| 2008 RAM 5500 | 19 | 3 |
See all Dodge RAM 5500 problems by year, every Dodge model, or the Dodge VIN decoder.
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Frequently asked questions
What are the most common problems with the 2012 Dodge RAM 5500?
Owners most often report steering, power train, electrical system problems. The top one, steering, accounts for 21 complaints.
Was there a recall on the 2012 Dodge RAM 5500?
Yes, 9 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2012 Dodge RAM 5500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other RAM 5500 model years, the 2012 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.