2004 Dodge Sprinter 3500 Problems, Complaints & Recalls

Source: NHTSA · Updated Nov 17, 2016 · 2 owner complaints analyzed

Compared with other Sprinter 3500 years
Not enough data 6th of 10 for complaints
NHTSA crash rating
Not rated

Owners have filed 2 complaints with NHTSA about the 2004 Dodge Sprinter 3500. That ranks 6th out of 10 Sprinter 3500 model years for complaints. The most reported problem area is engine (1 complaints, 50%), typically at around 117,000 miles. There are 2 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2004 Dodge Sprinter 3500 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Engine1 · ~117,000 mi
Power Train1 · ~84,659 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Engine150%117,000——
Power Train150%84,659——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2009, with 1 complaints
2009: 1200912012: 120121

n = 2 complaints · Source: NHTSA

2004 Dodge Sprinter 3500 recalls (2)

Tap a recall to see the problem, the risk and the fix.

Electrical system: instrument cluster/panel; service brakes, hydraulicNov 17, 2016 · NHTSA campaign 16V833000 · 17,501 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2003-2006 Dodge and Freightliner Sprinter 2500 and 3500 vans manufactured June 30, 2003, to August 31, 2006. The instrument cluster on the affected vehicles fails to illuminate the BRAKE warning lamp in the instrument cluster during the vehicle start up bulb-function check. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."

Risk: Without the BRAKE lamp illuminating during the vehicle start up bulb-function check, the driver has no confirmation that the lamp is working and therefore may not know whether or not the lamp will illuminate if the brake fluid level is low. If the operator is unaware that the vehicle has low brake fluid, there would be an increased risk of a crash.

Fix: DVUSA will notify owners, and DVUSA and Dodge dealers will correct the instrument cluster software, as necessary, free of charge. An interim notification was sent to owners on January 6, 2017. A second notice will be mailed to owners once the remedy becomes available. The recall began on July 27, 2017. Owners may contact DVUSA customer service at 1-770-705-2070.

Steering:columnJul 24, 2008 · NHTSA campaign 08V339000 · 10 vehicles

Problem: Sprinter is recalling 10 my 2001-2006 dodge and freightliner 2500 and 3500 vehicles. The welding seam between the bracket and steering column of affected spare parts does not meet design specifications. The result of an out of specification welding seam is that the steering column may detach from its interior vehicle mounting bracket.

Risk: The operator may lose steering ability of the vehicle increasing the risk of a crash.

Fix: Dealers will inspect and replace the steering columns free of charge. The recall is expected to begin on or before february 16, 2009. Owners may contact sprinter at 843-695-5057.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

When i am driving a freeway speed this vehicle loses power and the speed drops to about 40 mph. This happens randomly. I have had this truck into the dealer several times. They have replaced the main computer, o2 sensors the resonator and they cannot find the problem. This problem started when the…

Engine · received Nov 9, 2012 · NHTSA complaint 10483799

Turbo charger resonator,boost hoses, intake air temp sensor clips, locking clamp at intake manifold for boost/charge air hose retainer. Failure of either one of these components (too often by my experience) will cause immediate power loss and deceleration causing an accident. *tr

Power Train · received Jun 26, 2009 · NHTSA complaint 10275038

Other Dodge Sprinter 3500 years

← 2003 Sprinter 3500 · 2005 Sprinter 3500 →

See all Dodge Sprinter 3500 problems by year, every Dodge model, or the Dodge VIN decoder.

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Frequently asked questions

What are the most common problems with the 2004 Dodge Sprinter 3500?

Owners most often report engine, power train problems. The top one, engine, accounts for 1 complaint.

Was there a recall on the 2004 Dodge Sprinter 3500?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2004 Dodge Sprinter 3500 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sprinter 3500 model years, the 2004 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.