2020 Entegra Cornerstone Problems, Complaints & Recalls
- Compared with other Cornerstone years
- Not enough data 3rd of 18 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 1 complaint with NHTSA about the 2020 Entegra Cornerstone. That ranks 3rd out of 18 Cornerstone model years for complaints. The most reported problem area is engine (1 complaints, 100%). There are 5 safety recalls covering this model year.
- 1owner complaints
- 5safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Entegra Cornerstone problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 1 | 100% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2020 Entegra Cornerstone recalls (5)
Tap a recall to see the problem, the risk and the fix.
Seats
Problem: Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."
Risk: A loose or detached seat assembly increases the risk of injury.
Fix: Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
Electrical system: instrument cluster/panel
Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Risk: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Fix: Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Structure; equipment:recreational vehicle/trailer
Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Risk: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Fix: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
Steering:hydraulic power assist:pump
Problem: Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
Risk: A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.
Fix: Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9901434.
Steering
Problem: Entegra Coach (Entegra) is recalling certain 2020 Anthem and Cornerstone motorhomes. The steering shaft bolt may have been insufficiently tightened.
Risk: An unsecured bolt may cause the steering wheel not to function, increasing the risk of a crash.
Fix: Entegra will notify owners, and dealers will inspect the motorhome and tighten the steering shaft bolt, as necessary, free of charge. The recall began June 17, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9803435.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Def head sensor failure causing an unsafe derate condition. The rv will only go 5mph causing me to not be able to get to a safe location. As i understand the engine and def system are functioning as they should but the malfunctioning sensor has caused the engine to shut down or derate to 5mph.
Other Entegra Cornerstone years
← 2019 Cornerstone · 2021 Cornerstone →
See all Entegra Cornerstone problems by year, every Entegra model, or the VIN decoder.
Similar Entegra models
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Frequently asked questions
What are the most common problems with the 2020 Entegra Cornerstone?
Owners most often report engine problems. The top one, engine, accounts for 1 complaint.
Was there a recall on the 2020 Entegra Cornerstone?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Entegra Cornerstone a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Cornerstone model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.