2021 Entegra Cornerstone Problems, Complaints & Recalls
- Compared with other Cornerstone years
- Not enough data 3rd of 18 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 1 complaint with NHTSA about the 2021 Entegra Cornerstone. That ranks 3rd out of 18 Cornerstone model years for complaints. The most reported problem area is engine (1 complaints, 100%), typically at around 1,557 miles. There are 6 safety recalls covering this model year.
- 1owner complaints
- 6safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2021 Entegra Cornerstone problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 1 | 100% | 1,557 | — | — |
| Fuel/propulsion System | 1 | 100% | 1,557 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2021 Entegra Cornerstone recalls (6)
Tap a recall to see the problem, the risk and the fix.
Seats
Problem: Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."
Risk: A loose or detached seat assembly increases the risk of injury.
Fix: Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
Engine
Problem: Jayco, Inc. (Jayco) is recalling certain 2021-2023 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark motorhomes. The engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.
Risk: Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.
Fix: Dealers will inspect and install a drain if necessary, free of charge. Owner notification letters are expected to be mailed October 3, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903580.
Steering:hydraulic power assist:pump
Problem: Jayco, Inc. (Jayco) is recalling certain 2021 Class A Cornerstone motorhomes. A machining defect may cause pressure to build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
Risk: A loss of power steering assist increases the risk of a crash.
Fix: A Spartan or Shyft Group repair center will inspect the pump serial number, and replace the power steering pump if necessary, free of charge. Owner notification letters were mailed January 12, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Electrical system: instrument cluster/panel
Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Risk: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Fix: Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Structure; equipment:recreational vehicle/trailer
Problem: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Risk: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Fix: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
Electrical system:wiring; seats
Problem: Jayco, Inc. (Jayco) is recalling certain 2021 Entegra Aspire, Anthem, Cornerstone, and ReattaXL motorhomes built with Villa power seats. The power seat wiring may become chafed due to poor routing, and no protection, or melt from exceeding the 14 gauge wire amp capacity.
Risk: Damaged power seat wires may short circuit, increasing the risk of a fire.
Fix: Jayco will notify owners, and the dealers will inspect the seat wiring for loom protection and secure it with wire ties, free of charge. The remedy regarding the switch and exceeding the amp capacity is still under development. The recall began December 4, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903521.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
I have owned both a 2019 and the new 2021 entegra cornerstone motor homes. On both motor homes, the diesel exhaust fluid (def) sensor have failed in less that 2,000 miles. When def sensors fail the engine can go into derate which is 5 mph in less that a couple hundred miles. This problem is leaving…
Other Entegra Cornerstone years
← 2020 Cornerstone · 2022 Cornerstone →
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Frequently asked questions
What are the most common problems with the 2021 Entegra Cornerstone?
Owners most often report engine, fuel/propulsion system problems. The top one, engine, accounts for 1 complaint.
Was there a recall on the 2021 Entegra Cornerstone?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2021 Entegra Cornerstone a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Cornerstone model years, the 2021 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.