2016 Ford C-MAX Energi Problems, Complaints & Recalls

Source: NHTSA · Updated Jan 29, 2026 · 32 owner complaints analyzed

Compared with other C-MAX Energi years
More complaints than other years 2nd of 5 for complaints
Safety recalls
None on file
NHTSA crash rating
4 out of 5 stars

Owners have filed 32 complaints with NHTSA about the 2016 Ford C-MAX Energi. That ranks 2nd out of 5 C-MAX Energi model years for complaints. The most reported problem area is electrical system (13 complaints, 41%), typically at around 50,500 miles. Complaints mention 5 crashes, 4 injuries. There are no safety recalls on file for this model year. NHTSA has opened 1 defect investigation involving it.

Ford C-MAX Energi
Ford C-Max Energi plug-in hybrid exhibited at the 2011 Wahsington DC Auto Show. Representative photo; appearance varies by model year. Photo: Mariordo (Mario Roberto Duran Ortiz), CC BY-SA 3.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2016 Ford C-MAX Energi problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System13 · ~50,500 mi
Power Train5 · ~44,500 mi
Back Over Prevention4 · ~100,000 mi
Engine3 · ~23,000 mi
Steering3 · ~26,100 mi
Unknown or Other3 · ~45,495 mi
Structure2 · ~2,600 mi
Vehicle Speed Control2 · ~13,100 mi
Wheels2
Electronic Stability Control (esc)1 · ~13,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System1341%50,500——
Power Train516%44,500——
Back Over Prevention413%100,000——
Engine39%23,000——
Steering39%26,100——
Unknown or Other39%45,495——
Structure26%2,600——
Vehicle Speed Control26%13,100——
Wheels26%———
Electronic Stability Control (esc)13%13,000——
Equipment13%70,000——
Exterior Lighting13%2,600——
Lane Departure13%———
Seat Belts13%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2020, with 5 complaints
2017: 4201742018: 3201832019: 2201922020: 5202052021: 3202132022: 4202242023: 4202342024: 2202422025: 4202542026: 120261

n = 32 complaints · Source: NHTSA

2016 Ford C-MAX Energi recalls (0)

No safety recalls are on file for the 2016 Ford C-MAX Energi.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 2016 Ford C-Max Energi. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rearview camera failed to display an image as…

Back Over Prevention · received Jan 29, 2026 · NHTSA complaint 11714259

The contact owns a 2016 Ford C-Max Hybrid. The contact stated that while in reverse(R), the rearview camera image appeared upside down. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was referred to the dealer for assistance. The vehicle was taken to…

Back Over Prevention · received Jul 30, 2025 · NHTSA complaint 11677337

The contact owns a 2016 Ford C-Max Energi. The contact stated that while charging the hybrid battery, the battery stopped charging after 15-16 minutes. The contact stated that the battery could only be charged for 15-16 minutes at a time. The contact stated that there was a red triangle warning…

Electrical System · received Jul 1, 2025 · NHTSA complaint 11670543

The contact owns a 2016 Ford C-Max Energi. The contact stated that while operating the vehicle, the message "Service Power Steering" was displayed, and the steering wheel suddenly became difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering…

Steering · received Jan 24, 2025 · NHTSA complaint 11638212

The contact owns a 2016 Ford C-Max. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment, prompting her to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who…

Power Train · received Jan 8, 2025 · NHTSA complaint 11634947

Other Ford C-MAX Energi years

← 2015 C-MAX Energi · 2017 C-MAX Energi →

See all Ford C-MAX Energi problems by year, every Ford model, or the Ford VIN decoder.

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Frequently asked questions

What are the most common problems with the 2016 Ford C-MAX Energi?

Owners most often report electrical system, power train, back over prevention problems. The top one, electrical system, accounts for 13 complaints.

Was there a recall on the 2016 Ford C-MAX Energi?

No safety recalls are on file for this model year.

Was the 2016 Ford C-MAX Energi a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other C-MAX Energi model years, the 2016 has more complaints than most years, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.