2017 Ford C-MAX Energi Problems, Complaints & Recalls

Source: NHTSA · Updated Jul 25, 2025 · 10 owner complaints analyzed

Compared with other C-MAX Energi years
Far fewer complaints than other years 5th of 5 for complaints
Safety recalls
None on file
NHTSA crash rating
4 out of 5 stars

Owners have filed 10 complaints with NHTSA about the 2017 Ford C-MAX Energi. That ranks 5th out of 5 C-MAX Energi model years for complaints. The most reported problem area is electrical system (2 complaints, 20%), typically at around 77,250 miles. Complaints mention 1 crash. There are no safety recalls on file for this model year. NHTSA has opened 1 defect investigation involving it.

Ford C-MAX Energi
Ford C-Max Energi plug-in hybrid exhibited at the 2011 Wahsington DC Auto Show. Representative photo; appearance varies by model year. Photo: Mariordo (Mario Roberto Duran Ortiz), CC BY-SA 3.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2017 Ford C-MAX Energi problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System2 · ~77,250 mi
Fuel/propulsion System2 · ~11,895 mi
Unknown or Other2 · ~14,000 mi
Hybrid Propulsion System1 · ~77,250 mi
Steering1
Structure1 · ~400 mi
Tires1
Vehicle Speed Control1
Wheels1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System220%77,250——
Fuel/propulsion System220%11,895——
Unknown or Other220%14,000——
Hybrid Propulsion System110%77,250——
Steering110%———
Structure110%400——
Tires110%———
Vehicle Speed Control110%———
Wheels110%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2021, with 2 complaints
2017: 1201712019: 1201912021: 2202122022: 2202222023: 2202322024: 1202412025: 120251

n = 10 complaints · Source: NHTSA

2017 Ford C-MAX Energi recalls (0)

No safety recalls are on file for the 2017 Ford C-MAX Energi.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

At night I noticed the indicator light came on for tire pressure drove to the next gas station to check it was flat tire I looked every where for the spare tire no luck.called dealer told me where to look. Then he checked something and said it came with a air pump under the passenger seat. I read…

Tires · received Jul 25, 2025 · NHTSA complaint 11676305

Steering wheel became loose. Within a week I took it into a Ford dealer who confirmed this was a serious safety concern. They worked on the problem a day later. Steering wheel bolt was damaged and would not retain torque. The steering wheel bolt was replaced by dealer.

Steering · received Jul 24, 2024 · NHTSA complaint 11604390

Lug nuts are deforming. Costco techs require 3 sockets to obtain proper torque. Two piece construction is problematic.

Wheels · received Sep 29, 2023 · NHTSA complaint 11547291

The contact owned a 2017 Ford C-Max Energi. The contact stated while starting the vehicle in the parking lot of her residence, there was a strong burning odor and several unknown warning lights illuminated. Additionally, the steering wheel and the brakes were inoperable, and the vehicle lost motive…

Electrical System · received Apr 5, 2023 · NHTSA complaint 11515556

The vehicle accelerate on its own accord, despite no foot or pressure to the accelerator, even going uphill and including after braking. For example, ona flat road, I stepped on the brakes and began to decelerate, I released the brake and the vehicle immediately began to accelerate forward at a…

Fuel/propulsion System · received Dec 22, 2022 · NHTSA complaint 11498618

Other Ford C-MAX Energi years

← 2016 C-MAX Energi

See all Ford C-MAX Energi problems by year, every Ford model, or the Ford VIN decoder.

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Frequently asked questions

What are the most common problems with the 2017 Ford C-MAX Energi?

Owners most often report electrical system, fuel/propulsion system, unknown or other problems. The top one, electrical system, accounts for 2 complaints.

Was there a recall on the 2017 Ford C-MAX Energi?

No safety recalls are on file for this model year.

Was the 2017 Ford C-MAX Energi a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other C-MAX Energi model years, the 2017 has far fewer complaints than most years, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.