2011 Ford Crown Victoria Problems, Complaints & Recalls
- Compared with other Crown Victoria years
- Far fewer complaints than other years 16th of 17 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 23 complaints with NHTSA about the 2011 Ford Crown Victoria. That ranks 16th out of 17 Crown Victoria model years for complaints. The most reported problem area is steering (12 complaints, 52%), typically at around 65,500 miles. Complaints mention 1 crash. There are 2 safety recalls covering this model year.
- 23owner complaints
- 2safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2011 Ford Crown Victoria problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Steering | 12 | 52% | 65,500 | — | — |
| Seats | 4 | 17% | 223 | — | — |
| Suspension | 4 | 17% | 22,600 | — | — |
| Engine | 3 | 13% | 93,178 | — | — |
| Power Train | 2 | 9% | 37,002 | — | — |
| Electrical System | 1 | 4% | — | — | — |
| Exterior Lighting | 1 | 4% | 111,566 | — | — |
| Service Brakes | 1 | 4% | 20,000 | — | — |
| Structure | 1 | 4% | 116,034 | — | — |
| Unknown or Other | 1 | 4% | 207,000 | — | — |
| Visibility/wiper | 1 | 4% | 74,000 | — | — |
| Wheels | 1 | 4% | 10,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2011 Ford Crown Victoria recalls (2)
Tap a recall to see the problem, the risk and the fix.
Steering:rack and pinion:pinion shaft
Problem: Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Risk: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Fix: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Steering
Problem: Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Risk: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Fix: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Unknown
Vehicle is exhibiting stiff steering issues associated with steering column. Mechanic determined steering shaft requires replacement. This vehicle was already involved in a steering column recall several years ago however the problem appears to have returned.
I learned of recall on some models of crown victoria police interceptor. I own 3 such vehicles. Two were identified for recall, the third a 2011 however was not. This car has signs of steering issues very hard to turn the wheel at times. There is rust on the lower intermediate steering shaft and at…
The contact owns a 2011 Ford Crown Victoria. The contact stated while driving 40 mph, the steering wheel started clicking and making an abnormal popping sound. The contact stated that the steering wheel was difficult to maneuver. There was no warning light illuminated. The contact stated he was…
Tl* the contact owns a 2011 ford crown victoria. The contact stated that while driving at speeds above 60 mph, the front end would vibrate and a clunking noise was present coming from the steering column. Eventually the steering column would not lock after parking the vehicle. The vehicle was taken…
Other Ford Crown Victoria years
| Year | Complaints | Recalls |
|---|---|---|
| 2011 | 23 | 2 |
| 2010 Crown Victoria | 12 | 2 |
| 2009 Crown Victoria | 44 | 2 |
| 2008 Crown Victoria | 50 | 3 |
| 2007 Crown Victoria | 50 | 4 |
| 2006 Crown Victoria | 53 | 2 |
| 2005 Crown Victoria | 193 | 5 |
| 2004 Crown Victoria | 138 | 2 |
| 2003 Crown Victoria | 249 | 5 |
| 2002 Crown Victoria | 58 | 2 |
| 2001 Crown Victoria | 53 | 4 |
| 2000 Crown Victoria | 85 | 7 |
| 1999 Crown Victoria | 134 | 5 |
| 1998 Crown Victoria | 119 | 7 |
| 1997 Crown Victoria | 288 | 8 |
| 1996 Crown Victoria | 276 | 9 |
| 1995 Crown Victoria | 250 | 8 |
See all Ford Crown Victoria problems by year, every Ford model, or the Ford VIN decoder.
Similar Ford models
Embed this 2011 Ford Crown Victoria badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2011 Ford Crown Victoria?
Owners most often report steering, seats, suspension problems. The top one, steering, accounts for 12 complaints.
Was there a recall on the 2011 Ford Crown Victoria?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2011 Ford Crown Victoria a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Crown Victoria model years, the 2011 has far fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.