2004 Ford Crown Victoria Problems, Complaints & Recalls
- Compared with other Crown Victoria years
- More complaints than other years 6th of 17 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 138 complaints with NHTSA about the 2004 Ford Crown Victoria. That ranks 6th out of 17 Crown Victoria model years for complaints. The most reported problem area is exterior lighting (81 complaints, 59%), typically at around 92,000 miles. Complaints mention 2 crashes, 4 fires, 3 injuries. There are 2 safety recalls covering this model year. NHTSA has opened 6 defect investigations involving it.
- 138owner complaints
- 2safety recalls
- 6NHTSA investigations
- 2complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2004 Ford Crown Victoria problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Exterior Lighting problems | 81 | 59% | 92,000 | “control module” (28%) | — |
| Electrical System | 23 | 17% | 89,500 | — | — |
| Steering | 19 | 14% | 122,429 | — | — |
| Wheels | 9 | 7% | 119,000 | — | — |
| Engine and Engine Cooling | 8 | 6% | 83,336 | — | — |
| Power Train | 5 | 4% | 49,450 | — | — |
| Suspension | 4 | 3% | 64,700 | — | — |
| Vehicle Speed Control | 4 | 3% | 67,578 | — | — |
| Fuel System, Gasoline | 3 | 2% | 69,250 | — | — |
| Structure | 3 | 2% | 110,000 | — | — |
| Tires | 3 | 2% | 16,000 | — | — |
| Engine | 2 | 1% | 65,500 | — | — |
| Unknown or Other | 2 | 1% | 156,250 | — | — |
| Visibility/wiper | 2 | 1% | 125,050 | — | — |
| Fuel/propulsion System | 1 | 1% | 55,600 | — | — |
| Interior Lighting | 1 | 1% | 82,500 | — | — |
| Seat Belts | 1 | 1% | 82,500 | — | — |
| Visibility | 1 | 1% | 36,650 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2004 Ford Crown Victoria recalls (2)
Tap a recall to see the problem, the risk and the fix.
Exterior lighting:headlights
Problem: Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.
Risk: A loss of headlights can reduce driver visibility and increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.
Electrical system:wiring:interior/under dash
Problem: On certain police interceptors (cvpi) and commercial heavy duty (taxi) vehicles, at extremely high operating temperatures, the sound insulating panel, located under the vehicle positioned between the exhaust system and the underbody, could sag and possibly contact the surface of the catalytic converter.
Risk: If this occurs, the insulator might experience charring of the outer layer, burning odor, or smoke which may ultimately result in a fire.
Fix: Dealers will remove the existing dash insulator and install a revised design insulator pad free of charge. The recall began on june 3, 2005. Owners may contact ford at 1-800-392-3673.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Loss of headlights (PE15028) — opened Aug 10, 2015, closed Jan 8, 2016, led to recall 15V861000.
- Loss of headlamp/exterior lighting (DP15002) — opened Apr 1, 2015, closed Aug 11, 2015.
- Steering Column Shaft Obstruction (PE14021) — opened Jul 7, 2014, closed Nov 21, 2014.
- Loss of headlight function (PE08066) — opened Nov 26, 2008, closed Mar 24, 2009.
- Spark plug ejection from cylinder head (DP05005) — opened Sep 22, 2005, closed Jan 4, 2006.
- Fracture of the steel wheel rim (RQ04007) — opened Aug 2, 2004, closed Dec 20, 2004.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Taillight failure and corner light failure likely caused by faulty wiring as mentioned in 2015 lcm recall
I was informed by my mechanic that my steering column shaft needs to be replaced on my 2004 primary vehicle. Ford says they do not have a recall and will not cover the service. I have a recall for THE SAME ISSUE for my (not currently driving) 2005 Ford Crown Victoria Interceptor made in the SAME…
The good year eagle sport tires tore apart on a short trip to the grocery store and caused the car to be unsafe to drive. The tires were manufactured on june 2019 and purchased october 2019 and by january 3rd of 2021 they were flat and chewed up with only around 13,000 miles on them even though…
The nead lights shut off while driving at night at 65 miles a hour stoped on the side of the hiway shut off the car played with the headlight switch the lights came back on but now they will not shut off so the battery must be diconected when not in use working on finding a repair shop t fix it
2004 ford crown vic headlights stopped working. I ordered and replaced the headlight switch and my headlights still don't work. I can't drive at night anymore. I have contacted ford dealership about a recall and have not received a call back.
Other Ford Crown Victoria years
← 2003 Crown Victoria · 2005 Crown Victoria →
| Year | Complaints | Recalls |
|---|---|---|
| 2011 Crown Victoria | 23 | 2 |
| 2010 Crown Victoria | 12 | 2 |
| 2009 Crown Victoria | 44 | 2 |
| 2008 Crown Victoria | 50 | 3 |
| 2007 Crown Victoria | 50 | 4 |
| 2006 Crown Victoria | 53 | 2 |
| 2005 Crown Victoria | 193 | 5 |
| 2004 | 138 | 2 |
| 2003 Crown Victoria | 249 | 5 |
| 2002 Crown Victoria | 58 | 2 |
| 2001 Crown Victoria | 53 | 4 |
| 2000 Crown Victoria | 85 | 7 |
| 1999 Crown Victoria | 134 | 5 |
| 1998 Crown Victoria | 119 | 7 |
| 1997 Crown Victoria | 288 | 8 |
| 1996 Crown Victoria | 276 | 9 |
| 1995 Crown Victoria | 250 | 8 |
See all Ford Crown Victoria problems by year, every Ford model, or the Ford VIN decoder.
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Frequently asked questions
What are the most common problems with the 2004 Ford Crown Victoria?
Owners most often report exterior lighting, electrical system, steering problems. The top one, exterior lighting, accounts for 81 complaints.
Was there a recall on the 2004 Ford Crown Victoria?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2004 Ford Crown Victoria a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Crown Victoria model years, the 2004 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.