2020 Ford Explorer Hybrid Problems, Complaints & Recalls
- Compared with other Explorer Hybrid years
- Not enough data 2nd of 7 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 2 complaints with NHTSA about the 2020 Ford Explorer Hybrid. That ranks 2nd out of 7 Explorer Hybrid model years for complaints. The most reported problem area is power train (1 complaints, 50%). Complaints mention 1 fire. There is 1 safety recall covering this model year. NHTSA has opened 1 defect investigation involving it.
- 2owner complaints
- 1safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Ford Explorer Hybrid problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Power Train | 1 | 50% | — | — | — |
| Unknown or Other | 1 | 50% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Ford Explorer Hybrid recalls (1)
Tap a recall to see the problem, the risk and the fix.
Power train:axle assembly; power train:driveline:driveshaft
Problem: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Risk: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Fix: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
I was driving the vehicle through a neighborhood and there was a clunk noise and it sounded like my brakes were metal on metal. I stopped to ensure my brakes were okay. Then I continued to drive home when there was a louder clunk and the reared on my vehicle locked up and the car would no longer…
TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE INDEPENDENT MECHANIC SHOP MAKING NECESSARY REPAIRS FOR THE POLICE DEPARTMENT. WITHOUT WARNING THE VEHICLE WENT UP IN FLAMES INSIDE THE GARAGE OF THE INDEPENDENT SHOP. NO INJURIES SUSTAINED. THERE WAS…
Other Ford Explorer Hybrid years
| Year | Complaints | Recalls |
|---|---|---|
| 2027 Explorer Hybrid | 0 | 1 |
| 2026 Explorer Hybrid | 0 | 1 |
| 2025 Explorer Hybrid | 2 | 2 |
| 2023 Explorer Hybrid | 2 | 0 |
| 2022 Explorer Hybrid | 1 | 1 |
| 2021 Explorer Hybrid | 7 | 1 |
| 2020 | 2 | 1 |
See all Ford Explorer Hybrid problems by year, every Ford model, or the Ford VIN decoder.
Similar Ford models
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Frequently asked questions
What are the most common problems with the 2020 Ford Explorer Hybrid?
Owners most often report power train, unknown or other problems. The top one, power train, accounts for 1 complaint.
Was there a recall on the 2020 Ford Explorer Hybrid?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Ford Explorer Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Explorer Hybrid model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.