2025 Ford Explorer Hybrid Problems, Complaints & Recalls
- Compared with other Explorer Hybrid years
- Not enough data 2nd of 7 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 2 complaints with NHTSA about the 2025 Ford Explorer Hybrid. That ranks 2nd out of 7 Explorer Hybrid model years for complaints. The most reported problem area is service brakes (1 complaints, 50%). Complaints mention 1 fire. There are 2 safety recalls covering this model year.
- 2owner complaints
- 2safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2025 Ford Explorer Hybrid problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Service Brakes | 1 | 50% | — | — | — |
| Unknown or Other | 1 | 50% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2025 Ford Explorer Hybrid recalls (2)
Tap a recall to see the problem, the risk and the fix.
Forward collision avoidance: warnings:external/pedestrian alert; back over prevention:warnings:external/pedestrian alert
Problem: Ford Motor Company (Ford) is recalling certain 2024-2027 Lincoln Nautilus Hybrid and 2025-2027 Explorer Hybrid vehicles. A software error may prevent the vehicle from making the pedestrian warning sound at certain speeds.
Risk: A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
Fix: Note: This is an expansion of Recall 25V691. Any vehicles previously repaired under 25V691 must have the new remedy completed. Ford will release an over-the-air (OTA) update or dealers will update the APIM software, free of charge. Additionally, dealers will replace the digital signal processing module in Nautilus Hybrid vehicles equipped with 28 speakers, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification letters were mailed August 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S51. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 7, 2026.
Forward collision avoidance: warnings:external/pedestrian alert; back over prevention:warnings:external/pedestrian alert
Problem: Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.
Risk: A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
Fix: The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Last night around [XXX], a police officer was operating a 2025 Ford Police Interceptor Utility cruiser #[XXX] near the intersection of [XXX] and [XXX]. While operating the vehicle, the officer smelled something burning and observed the dashboard lights flickering before the instrument panel went…
Brake system Fault - no power assist. While the Deputy was driving his vehicle every light on the dash lit up and it said all systems were not working. He stated that only brakes he had were the regenerative brakes for the electric motors. He stated that he turned the car off for 10 minutes and…
Other Ford Explorer Hybrid years
← 2023 Explorer Hybrid · 2026 Explorer Hybrid →
| Year | Complaints | Recalls |
|---|---|---|
| 2027 Explorer Hybrid | 0 | 1 |
| 2026 Explorer Hybrid | 0 | 1 |
| 2025 | 2 | 2 |
| 2023 Explorer Hybrid | 2 | 0 |
| 2022 Explorer Hybrid | 1 | 1 |
| 2021 Explorer Hybrid | 7 | 1 |
| 2020 Explorer Hybrid | 2 | 1 |
See all Ford Explorer Hybrid problems by year, every Ford model, or the Ford VIN decoder.
Similar Ford models
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Frequently asked questions
What are the most common problems with the 2025 Ford Explorer Hybrid?
Owners most often report service brakes, unknown or other problems. The top one, service brakes, accounts for 1 complaint.
Was there a recall on the 2025 Ford Explorer Hybrid?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2025 Ford Explorer Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Explorer Hybrid model years, the 2025 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.