Ford Focus Visibility Problems

Source: NHTSA · Updated Oct 13, 2026 · 306 complaints analyzed

Owners have filed 306 complaints with NHTSA about visibility problems on the Ford Focus across 16 model years. The 2000 model year has the most (118). The words owners use most often: “rear window” (10% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Rear window: mentioned in 31 of 306 complaints (10%)
  • Windshield wipers: mentioned in 24 of 306 complaints (8%)

How much does it cost to fix?

Owners who wrote down what they paid or were quoted put the typical visibility repair on the Ford Focus at $670, and half of them between $470 and $1,100.

Based on 15 NHTSA complaints about this problem alone that state a repair bill or quote (2004–2014), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.

At what mileage do visibility problems happen?

Based on 163 complaints that reported the odometer reading.

Under 10k miles28 · 17%
10k–25k miles21 · 13%
25k–50k miles44 · 27%
50k–75k miles29 · 18%
75k–100k miles17 · 10%
100k–150k miles20 · 12%
150k+ miles4 · 2%

How serious are the reports?

Of 306 complaints, 7 mention a crash, 5 a fire, 6 an injury.

Ford Focus visibility complaints by model year

Peak: 2000, with 118 complaints
2000: 11820001182001: 56562002: 282002282003: 25252004: 9200492005: 10102006: 3200632007: 882008: 5200852009: 552010: 6201062012: 23232013: 6201362014: 112015: 2201522017: 11

n = 306 complaints · Source: NHTSA

Model yearVisibility complaintsShare of that yearMedian miles
2017 Focus10%14,500
2015 Focus20%28,283
2014 Focus10%7,000
2013 Focus60%19,200
2012 Focus231%37,116
2010 Focus62%12,750
2009 Focus52%17,010
2008 Focus52%74,000
2007 Focus82%30,500
2006 Focus31%68,000
2005 Focus102%55,000
2004 Focus92%27,000
2003 Focus253%32,000
2002 Focus283%52,000
2001 Focus563%50,878
2000 Focus1183%60,000

When owners reported it

Peak: 2004, with 44 complaints
2000: 1220002001: 252002: 3820022003: 302004: 442004442005: 222006: 1820062007: 192008: 1620082009: 102010: 1220102011: 122012: 1020122013: 62014: 1420142015: 82016: 320162017: 12018: 320182019: 12021: 120212025: 1

n = 306 complaints · Source: NHTSA

Related recalls (2)

Visibility:windshield wiper/washer:switch/wiringApr 5, 2012 · NHTSA campaign 12V149000 · 140,310 vehicles

Model years: 2012

Problem: Ford is recalling certain model year 2012 focus vehicles manufactured from august 1, 2010, through october 18, 2011. A seal in the wiring harness connector to the passenger side wiper motor may be missing.

Risk: Water or other contaminants may accumulate in the connector, resulting in an intermittent or inoperative passenger side wiper motor, reducing visibility and increasing the risk of a crash.

Fix: Ford will notify owners, and dealers will inspect and as necessary, clean and properly seal the passenger side wiper motor connector. Any inoperative wiper motors will be replaced. This service will be provided free of charge. The safety recall began on may 21, 2012. Owners may contact the ford motor company customer relationship center at 1-866-436-7332.

Visibility:windshield wiper/washer:motorAug 8, 2001 · NHTSA campaign 01V258000 · 1,083,000 vehicles

Model years: 2000, 2001

Problem: Vehicle description: passenger cars, sport utility vehicles, and light and medium duty pickup trucks. A switch located in the plastic cover of the wiper motor gear case could malfunction and overheat, potentially resulting in loss of intermittent wiper function, loss of wiper park function, complete loss of wiper function, or ignition of the plastic cover material. Switch malfunction is most likely to occur when the intermittent setting of the wipers is being used, or when snow or ice obstructs the blades from returning to the "parked" position at the bottom of the windshield. These vehicles were built at the following assembly plants: atlanta plant from 2/11/00 through 7/31/00; chicago plant from 2/14/00 through 8/4/00; kansas city plant from 2/26/00 to 9/4/00; kentucky truck plant from 2/18/00 to 8/31/00; michigan truck plant from 2/23/00 through 8/3/00; norfolk plant from 2/21/00 through 7/27/00; wayne stamping and assembly plant from 2/25/00 through 8/15/00; and wixom plant from 2/15/00 through 8/8/00.

Risk: Loss of visibility while driving increases the risk of a crash.

Fix: Dealers will inspect the date code on the wiper motor. Motors built with the suspect time frame will have the wiper motor gear case cover replaced. Owner notification began august 20, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owns a 2012 Ford Focus. The contact stated that the window motor in the passenger’s side window was no longer functioning while attempting to roll down the window. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The…

Received Apr 25, 2025 · NHTSA complaint 11656799

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the windshield wipers were inadvertently activated. The windshield wipers failed to operate when the contact attempted to activate the wipers. The contact was unable to drive the vehicle when it…

Received Dec 10, 2021 · NHTSA complaint 11443360

Tl* the contact owns a 2015 ford focus. While driving 65 mph and making a right turn, the contact heard an abnormal noise. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic for an alignment and was notified that the wheel barrel and wheel hub needed to…

Received Oct 29, 2019 · NHTSA complaint 11276882

Tl* the contact owns a 2012 ford focus. The contact stated that the windshield wipers turned on without warning. The contact stated that the switch for the windshield wipers failed to work properly and the contact had no control over the wiper speed. The contact stated the same failure occurred…

Received Aug 28, 2018 · NHTSA complaint 11123076

Tl* the contact owns a 2017 ford focus. While the vehicle was idling, the sun roof spontaneously shattered. There were no injuries. The failure occurred without warning. Bob maxey ford inc. (1833 e jefferson ave, detroit, mi) was contacted, but did not assist since the sun roof was not covered by…

Received Jun 29, 2018 · NHTSA complaint 11104764
Ford Focus
2018 Ford Focus ST-Line X 1.0 Taken in Warwick. Representative photo; appearance varies by model year. Photo: Vauxford, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all Ford Focuss have visibility problems?

No. NHTSA has 306 owner complaints about visibility for the Ford Focus. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Ford Focus visibility?

Yes: 2 safety recalls list visibility. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

How much does it cost to fix visibility problems on the Ford Focus?

Owners report a typical cost of $670 (half paid between $470 and $1,100), from 15 complaints that state a repair bill or quote, in 2026 dollars.

What do owners say about visibility problems on the Ford Focus?

The most frequent phrase is “rear window”, in 31 of 306 complaints, followed by “windshield wipers” (24).

Other Ford Focus problems

See all Ford Focus problems.