2017 Ford Fusion Problems, Complaints & Recalls
- Compared with other Fusion years
- About as many complaints as other years 8th of 15 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 1,112 complaints with NHTSA about the 2017 Ford Fusion. That ranks 8th out of 15 Fusion model years for complaints. The most reported problem area is engine (395 complaints, 36%), typically at around 76,000 miles. Complaints mention 37 crashes, 8 fires, 30 injuries. There are 4 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 1,112owner complaints
- 4safety recalls
- 1NHTSA investigations
- 37complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2017 Ford Fusion problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine problems | 395 | 36% | 76,000 | “coolant intrusion” (23%) | $8,500 |
| Power Train problems | 313 | 28% | 80,000 | “cable bushing” (18%) | $5,350 |
| Engine and Engine Cooling problems | 134 | 12% | 81,571 | “coolant intrusion” (50%) | — |
| Electrical System problems | 125 | 11% | 29,500 | — | — |
| Unknown or Other | 103 | 9% | 32,000 | — | — |
| Steering problems | 52 | 5% | 36,545 | “steering assist” (27%) | — |
| Service Brakes problems | 50 | 4% | 56,500 | “brake fluid” (34%) | — |
| Service Brakes, Hydraulic | 49 | 4% | 97,000 | — | — |
| Fuel/propulsion System | 35 | 3% | 72,500 | — | — |
| Air Bags | 28 | 3% | 33,500 | — | — |
| Wheels | 24 | 2% | 43,272 | — | — |
| Vehicle Speed Control | 16 | 1% | 60,000 | — | — |
| Visibility/wiper | 12 | 1% | 7,000 | — | — |
| Electronic Stability Control (esc) | 9 | 1% | 13,000 | — | — |
| Exterior Lighting | 9 | 1% | 17,050 | — | — |
| Seat Belts | 7 | 1% | 40,000 | — | — |
| Structure | 6 | 1% | 42,500 | — | — |
| Suspension | 6 | 1% | 23,422 | — | — |
| Forward Collision Avoidance | 5 | 0% | 130,000 | — | — |
| Seats | 4 | 0% | 33,000 | — | — |
| Service Brakes, Air | 3 | 0% | 80,000 | — | — |
| Traction Control System | 3 | 0% | 86,720 | — | — |
| Visibility | 3 | 0% | 60,446 | — | — |
| Fuel System, Gasoline | 2 | 0% | 87,000 | — | — |
| Latches/locks/linkages | 2 | 0% | 61,210 | — | — |
| Back Over Prevention | 1 | 0% | — | — | — |
| Equipment | 1 | 0% | 86,683 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2017 Ford Fusion recalls (4)
Tap a recall to see the problem, the risk and the fix.
Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings
Problem: Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Risk: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Steering: steering wheel/handle bar
Problem: Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Risk: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Power train:automatic transmission:torque converter
Problem: Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Risk: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
Fix: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.
Seats:mid/rear assembly
Problem: Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.
Risk: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.
Fix: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Front Brake Jounce Hose Failures (RQ22004) — opened Aug 8, 2022, closed Mar 24, 2023, led to recall 23V162000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The automatic transmission failed at approximately 59,000 miles. The vehicle was delivered to an authorized Ford dealership on 09/04/2025 for warranty repair. The transmission was replaced. The vehicle remained at that dealership approximately eight months and was returned to me on or about…
We purchased this 2017 Ford Fusion 1.5L EcoBoost in August 2022 at 48,968 miles. At 55,940 miles, the vehicle developed a documented coolant leak requiring water-pump replacement. At approximately 75,520 miles, the coolant level was again documented as requiring attention. At approximately 84,189…
I was driving my 2017 Ford Fusion Platinum on my way home and the wrench light came on and said check manual when i looked in my app the only thing that was in the maintenance was my 90k maintenance . my car is driving fine no RPM jumping no smoking no burning smell no shaking nothing ( the wrench…
The transmission shifter cable bushing on my 2017 Ford Fusion has failed and completely disconnected from the transmission housing on two separate occasions.When this happens, the gear shifter inside the cabin operates freely, but the transmission fails to engage the selected gear. The vehicle…
Orange wrench light came on dash with see manual ( symbol represents powertrain malfunction). Car lost power and started jerky shifting between second and third gear. We limped the car home and parked until we could get an appointment at the dealership for service. Took it to dealership. They found…
Other Ford Fusion years
| Year | Complaints | Recalls |
|---|---|---|
| 2020 Fusion | 183 | 3 |
| 2019 Fusion | 316 | 3 |
| 2018 Fusion | 442 | 2 |
| 2017 | 1,112 | 4 |
| 2016 Fusion | 1,642 | 13 |
| 2015 Fusion | 997 | 13 |
| 2014 Fusion | 1,331 | 19 |
| 2013 Fusion | 1,792 | 19 |
| 2012 Fusion | 2,516 | 5 |
| 2011 Fusion | 2,794 | 7 |
| 2010 Fusion | 5,130 | 11 |
| 2009 Fusion | 1,023 | 6 |
| 2008 Fusion | 1,353 | 5 |
| 2007 Fusion | 1,064 | 4 |
| 2006 Fusion | 730 | 4 |
See all Ford Fusion problems by year, every Ford model, or the Ford VIN decoder.
Similar Ford models
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Frequently asked questions
What are the most common problems with the 2017 Ford Fusion?
Owners most often report engine, power train, engine and engine cooling problems. The top one, engine, accounts for 395 complaints.
Was there a recall on the 2017 Ford Fusion?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2017 Ford Fusion a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Fusion model years, the 2017 has about as many complaints as a typical year, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.