Ford Fusion Service Brakes Problems
Owners have filed 2,191 complaints with NHTSA about service brakes problems on the Ford Fusion across 15 model years. The 2008 model year has the most (479). The words owners use most often: “way floor” (11% of reports).
- 2,191service brakes complaints
- —median miles at failure
- 200mention a crash
- 60mention an injury
- 3related recalls
- $1,650typical repair cost reported by owners
- 16%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Way floor: mentioned in 243 of 2,191 complaints (11%)
- Pedal went: mentioned in 234 of 2,191 complaints (11%)
- Master cylinder: mentioned in 219 of 2,191 complaints (10%)
- Hydraulic control: mentioned in 170 of 2,191 complaints (8%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical service brakes repair on the Ford Fusion at $1,650, and half of them between $1,000 and $2,350.
Based on 119 NHTSA complaints about this problem alone that state a repair bill or quote (2013–2026), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do service brakes problems happen?
Based on 1,533 complaints that reported the odometer reading.
How serious are the reports?
Of 2,191 complaints, 200 mention a crash, 8 a fire, 60 an injury.
Ford Fusion service brakes complaints by model year
| Model year | Service Brakes complaints | Share of that year | Median miles |
|---|---|---|---|
| 2020 Fusion | 10 | 5% | 38,750 |
| 2019 Fusion | 4 | 1% | 7,735 |
| 2018 Fusion | 4 | 1% | 114,000 |
| 2017 Fusion | 50 | 4% | 56,500 |
| 2016 Fusion | 85 | 5% | 53,650 |
| 2015 Fusion | 82 | 8% | 64,432 |
| 2014 Fusion | 88 | 7% | 74,618 |
| 2013 Fusion | 53 | 3% | 41,500 |
| 2012 Fusion | 104 | 4% | 72,809 |
| 2011 Fusion | 169 | 6% | 101,000 |
| 2010 Fusion | 437 | 9% | 111,064 |
| 2009 Fusion | 473 | 46% | 102,000 |
| 2008 Fusion | 479 | 35% | 109,000 |
| 2007 Fusion | 126 | 12% | 100,000 |
| 2006 Fusion | 27 | 4% | 115,275 |
When owners reported it
Related recalls (3)
Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings
Model years: 2013, 2014, 2015, 2016, 2017, 2018
Problem: Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Risk: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Service brakes, hydraulic:pedals and linkages
Model years: 2014, 2015
Problem: Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
Risk: A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Fix: Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module
Model years: 2006, 2007, 2008, 2009, 2010
Problem: Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Risk: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
I am filing a formal safety complaint regarding an incomplete and dangerous repair under Ford Safety Recall 23S12 (NHTSA Campaign 23V162000) for my 2016 Ford Fusion SE AWD. Prior to the service, the vehicle suffered a massive brake fluid leak caused directly by the ruptured front brake hoses…
My brakes felt mushy for a couple days. Next day br a ke fluid dash light came on. brake fluid was so low couldn't see it. Went to autozone bought brake fluid .dot 3 per internet. Internet went on to share the fact thi s p r oblem was recalled. I h a v e none open says major safety problem tow xar…
We have had multiple issues with the ABS and HCU since we bought this car used a couple years ago. We've replaced the ABS Module and HCU and had Ford reprogram it and are still having issues. The brakes go out fully and I went through a red light. The ABS and Traction control and check brake system…
The contact owns a 2014 Ford Fusion. The contact stated that while driving 30 MPH, the vehicle entered limp mode and failed to accelerate as intended. The transmission ran poorly, making it difficult to merge, and the contact expressed concern regarding a potential crash. Following the failure, the…
Year/Make/Model: 2015 Ford Fusion Engine Type: 1.5L EcoBoost 4-Cylinder Description of Safety Flaw and Incident: My vehicle is experiencing severe overheating and internal engine fluid loss due to the widely documented Ford EcoBoost coolant intrusion defect. The vehicle routinely runs hot, losing…
Frequently asked questions
Do all Ford Fusions have service brakes problems?
No. NHTSA has 2,191 owner complaints about service brakes for the Ford Fusion. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Ford Fusion service brakes?
Yes: 3 safety recalls list service brakes. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
How much does it cost to fix service brakes problems on the Ford Fusion?
Owners report a typical cost of $1,650 (half paid between $1,000 and $2,350), from 119 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about service brakes problems on the Ford Fusion?
The most frequent phrase is “way floor”, in 243 of 2,191 complaints, followed by “pedal went” (234).
Other Ford Fusion problems
- Steering problems (5,775)
- Air Bags problems (3,530)
- Engine problems (3,369)
- Power Train problems (3,138)
- Electrical System problems (1,665)
- Vehicle Speed Control problems (1,414)
- Fuel/propulsion System problems (1,167)
- Structure problems (854)
See all Ford Fusion problems.