Ford Mustang Mach E Electrical System Problems
Owners have filed 323 complaints with NHTSA about electrical system problems on the Ford Mustang Mach E across 6 model years. The 2021 model year has the most (155). The words owners use most often: “high voltage” (21% of reports).
- 323electrical system complaints
- —median miles at failure
- 8mention a crash
- 2mention an injury
- 6related recalls
- 40%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- High voltage: mentioned in 67 of 323 complaints (21%)
- Junction box: mentioned in 38 of 323 complaints (12%)
- Safely now: mentioned in 38 of 323 complaints (12%)
- 12V battery: mentioned in 33 of 323 complaints (10%)
At what mileage do electrical system problems happen?
Based on 35 complaints that reported the odometer reading.
How serious are the reports?
Of 323 complaints, 8 mention a crash, 2 a fire, 2 an injury.
Ford Mustang Mach E electrical system complaints by model year
| Model year | Electrical System complaints | Share of that year | Median miles |
|---|---|---|---|
| 2026 Mustang Mach E | 1 | 100% | — |
| 2025 Mustang Mach E | 7 | 50% | — |
| 2024 Mustang Mach E | 31 | 66% | 9,500 |
| 2023 Mustang Mach E | 52 | 41% | 15,000 |
| 2022 Mustang Mach E | 77 | 55% | 22,498 |
| 2021 Mustang Mach E | 155 | 44% | 30,696 |
When owners reported it
Related recalls (6)
Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):software
Model years: 2023, 2024, 2025
Problem: Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles.
Risk: An inaccurate state-of-charge reading can lead to an unexpected loss of drive power, increasing the risk of crash. Additionally, a high voltage battery fire increases the risk of injury.
Fix: Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 18, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S68. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 9, 2026.
Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm)
Model years: 2022
Problem: Ford Motor Company (Ford) is recalling certain 2022 Mustang Mach E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Risk: An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
Fix: Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed July 10, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 23S56. This recall is an expansion of previous NHTSA recall number 23V687.
Electrical system:body control module:software; latches/locks/linkages:doors:latch
Model years: 2021, 2022, 2023, 2024, 2025
Problem: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Risk: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Fix: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):software
Model years: 2021, 2022
Problem: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.
Risk: An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
Fix: Dealers will update the on-board software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S14.
Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm)
Model years: 2021, 2022
Problem: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Risk: An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
Fix: Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):software
Model years: 2021, 2022
Problem: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.
Risk: An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
Fix: Dealers will update the on-board software, free of charge. Owner notification letters were mailed on July 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S41.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
2021 model mustang Mache got a new High Voltage Battery Warning on the dashboard and asked to stop the vehicle. My car is Premium trim standard range, but other trims and extended range battery models were recalled for this exact issue earlier, but the premium trim standard range car was not…
My Ford Mustang Mach-E has repeatedly slowed down unexpectedly while using Adaptive Cruise Control and BlueCruise, even when there were no vehicles in front of me. The vehicle incorrectly displays a car ahead of me on the driverâs screen and begins slowing down as though it is following that car…
On [XXX] while traveling south on [XXX] at highway speed (in heavy traffic), multiple dashboard messages started to flash, and the car came to a stop in the middle lane. Thankfully, the people behind me were paying attention and did not hit me. I could not get the car to start or put it in neutral…
While driving my 2024 Ford Mustang Mach-E GT in mild 49°F weather with a 95% battery state of charge, the vehicle suddenly displayed a 'Performance reduced to lower temperature' message on the dashboard. The vehicle entered a protective 'limp mode,' abruptly and unexpectedly reducing available…
I am reporting a recurring safety defect involving my 2023 Ford Mustang Mach-E Premium. The defect appears to involve the high-voltage battery system, powertrain system, and High Voltage Battery Junction Box (HVBJB). The vehicle and related components are available for inspection upon request. My…
Frequently asked questions
Do all Ford Mustang Mach Es have electrical system problems?
No. NHTSA has 323 owner complaints about electrical system for the Ford Mustang Mach E. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Ford Mustang Mach E electrical system?
Yes: 6 safety recalls list electrical system. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about electrical system problems on the Ford Mustang Mach E?
The most frequent phrase is “high voltage”, in 67 of 323 complaints, followed by “junction box” (38).
Other Ford Mustang Mach E problems
See all Ford Mustang Mach E problems.