2024 Ford Mustang Mach E Problems, Complaints & Recalls
- Compared with other Mustang Mach E years
- Far fewer complaints than other years 4th of 6 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 47 complaints with NHTSA about the 2024 Ford Mustang Mach E. That ranks 4th out of 6 Mustang Mach E model years for complaints. The most reported problem area is electrical system (31 complaints, 66%), typically at around 9,500 miles. Complaints mention 3 crashes. There are 5 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.
- 47owner complaints
- 5safety recalls
- 2NHTSA investigations
- 3complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2024 Ford Mustang Mach E problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 31 | 66% | 9,500 | — | — |
| Unknown or Other | 12 | 26% | — | — | — |
| Power Train | 9 | 19% | — | — | — |
| Fuel/propulsion System | 8 | 17% | — | — | — |
| Service Brakes | 8 | 17% | — | — | — |
| Vehicle Speed Control | 7 | 15% | — | — | — |
| Forward Collision Avoidance | 5 | 11% | — | — | — |
| Latches/locks/linkages | 5 | 11% | 10,750 | — | — |
| Steering | 3 | 6% | — | — | — |
| Lane Departure | 2 | 4% | — | — | — |
| Back Over Prevention | 1 | 2% | — | — | — |
| Seat Belts | 1 | 2% | — | — | — |
| Structure | 1 | 2% | — | — | — |
| Suspension | 1 | 2% | — | — | — |
| Visibility/wiper | 1 | 2% | — | — | — |
| Wheels | 1 | 2% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2024 Ford Mustang Mach E recalls (5)
Tap a recall to see the problem, the risk and the fix.
Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):software
Problem: Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles.
Risk: An inaccurate state-of-charge reading can lead to an unexpected loss of drive power, increasing the risk of crash. Additionally, a high voltage battery fire increases the risk of injury.
Fix: Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 18, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S68. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 9, 2026.
Structure:exterior trim
Problem: Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.
Risk: Detached trim pieces can create a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 14, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.
Power train:automatic transmission:internal:park pawl
Problem: Ford Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles. The integrated park module may fail to lock into the park position when the driver shifts into park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk: A loss of park function can allow the vehicle to rollaway, increasing the risk of a crash.
Fix: The park module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed February 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C69. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 26, 2026.
Electrical system:body control module:software; latches/locks/linkages:doors:latch
Problem: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Risk: The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Fix: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Visibility:windshield wiper/washer:motor
Problem: Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
Risk: Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.
Fix: Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Collisions Involving Ford BlueCruise (EA25001) — opened Jan 17, 2025, still open.
- Collisions Involving Ford BlueCruise (PE24012) — opened Apr 25, 2024, closed Jan 17, 2025.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
On [XXX] while traveling south on [XXX] at highway speed (in heavy traffic), multiple dashboard messages started to flash, and the car came to a stop in the middle lane. Thankfully, the people behind me were paying attention and did not hit me. I could not get the car to start or put it in neutral…
My Ford Mustang Mach-E has repeatedly slowed down unexpectedly while using Adaptive Cruise Control and BlueCruise, even when there were no vehicles in front of me. The vehicle incorrectly displays a car ahead of me on the driverâs screen and begins slowing down as though it is following that car…
While driving my 2024 Ford Mustang Mach-E GT in mild 49°F weather with a 95% battery state of charge, the vehicle suddenly displayed a 'Performance reduced to lower temperature' message on the dashboard. The vehicle entered a protective 'limp mode,' abruptly and unexpectedly reducing available…
On 11/18/25 the following warnings appeared on the dashboard: 1) hill start assist warning; 2) Antilock brake fault ;3) pre collision assist not available; and the one-pedal drive did not function. this occurred again on 1/29/26, 2/12/26, 2/22/26, 4/07/26, 5/1/26, 5/23/26, 6/11/26, 6/14/26…
Ford completed OTA for software update. After that happened, wireless phone calls no longer work.
Other Ford Mustang Mach E years
← 2023 Mustang Mach E · 2025 Mustang Mach E →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Mustang Mach E | 1 | 2 |
| 2025 Mustang Mach E | 14 | 7 |
| 2024 | 47 | 5 |
| 2023 Mustang Mach E | 126 | 6 |
| 2022 Mustang Mach E | 139 | 9 |
| 2021 Mustang Mach E | 351 | 13 |
See all Ford Mustang Mach E problems by year, every Ford model, or the Ford VIN decoder.
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Frequently asked questions
What are the most common problems with the 2024 Ford Mustang Mach E?
Owners most often report electrical system, unknown or other, power train problems. The top one, electrical system, accounts for 31 complaints.
Was there a recall on the 2024 Ford Mustang Mach E?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2024 Ford Mustang Mach E a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Mustang Mach E model years, the 2024 has far fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.