2014 Ford Transit Connect Problems, Complaints & Recalls
- Compared with other Transit Connect years
- Far more complaints than other years 1st of 14 for complaints
- Safety recalls
- 15 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 127 complaints with NHTSA about the 2014 Ford Transit Connect. That is the most of any Transit Connect model year in the database (14 years). The most reported problem area is structure (28 complaints, 22%), typically at around 36,500 miles. Complaints mention 3 crashes, 1 fire, 2 injuries. There are 15 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.
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- 127owner complaints
- 15safety recalls
- 2NHTSA investigations
- 3complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2014 Ford Transit Connect problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Structure | 28 | 22% | 36,500 | — | — |
| Unknown or Other | 23 | 18% | 24,775 | — | — |
| Electrical System | 18 | 14% | 48,768 | — | — |
| Latches/locks/linkages | 14 | 11% | 93,500 | — | — |
| Power Train | 12 | 9% | 43,000 | — | — |
| Fuel/propulsion System | 11 | 9% | 69,950 | — | — |
| Engine | 8 | 6% | 71,471 | — | — |
| Exterior Lighting | 7 | 6% | 50,000 | — | — |
| Steering | 7 | 6% | 86,000 | — | — |
| Visibility/wiper | 7 | 6% | 45,000 | — | — |
| Back Over Prevention | 4 | 3% | 80,000 | — | — |
| Seats | 3 | 2% | 92,000 | — | — |
| Visibility | 3 | 2% | 73,795 | — | — |
| Wheels | 3 | 2% | 11,600 | — | — |
| Engine and Engine Cooling | 2 | 2% | 106,000 | — | — |
| Fuel System, Gasoline | 2 | 2% | 30,550 | — | — |
| Vehicle Speed Control | 2 | 2% | 179,000 | — | — |
| Air Bags | 1 | 1% | — | — | — |
| Electronic Stability Control (esc) | 1 | 1% | 50,000 | — | — |
| Seat Belts | 1 | 1% | — | — | — |
| Suspension | 1 | 1% | 22,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2014 Ford Transit Connect recalls (15)
Tap a recall to see the problem, the risk and the fix.
Latches/locks/linkages:doors:latch
Problem: Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.
Risk: An unlatched door can open while driving, increasing the risk of injury.
Fix: Dealers will inspect and replace the front door latches as necessary, free of charge. Owner notification letters were mailed February 2, 2024. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 23S36.
Power train:shift linkage/cable/rod; power train:automatic transmission:gear position indication (prndl)
Problem: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Fix: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Visibility:fixed panaramic roof/sky light assembly
Problem: Ford Motor Company (Ford) is recalling certain 2014 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body, which may result in the panel separating from the vehicle.
Risk: Panoramic roof panel separation while driving can increase the risk of an injury or crash.
Fix: Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. This recall is an expansion of NHTSA recall number 16V-695. Owner notification letters were mailed January 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S35.
Power train:shift linkage/cable/rod; power train:automatic transmission:gear position indication (prndl)
Problem: Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Fix: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Latches/locks/linkages:doors:latch
Problem: Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Fix: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Visibility:sun/moon roof assembly
Problem: Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.
Risk: If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.
Fix: Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.
Engine and engine cooling:engine
Problem: Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
Risk: If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Fix: Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Visibility:sun/moon roof assembly
Problem: Ford Motor Company (Ford) is recalling certain model year 2014 Transit Connect vehicles manufactured October 4, 2013, to July 14, 2014 and equipped with a Panoramic Fixed-Glass Vista roof. The panoramic roof panel may have an inadequate bond to the vehicle, possibly resulting in the panel separating from the vehicle.
Risk: If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of a crash.
Fix: Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed on January 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S35.
Latches/locks/linkages:doors:latch
Problem: Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Fix: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Electrical system: instrument cluster/panel
Problem: Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Risk: If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Fix: Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Seat belts:front:anchorage
Problem: Ford Motor Company (Ford) is recalling certain model year 2014 Ford Transit Connect vehicles manufactured November 6, 2013, to September 20, 2014. In the affected vehicles, the upper seat belt bolts may have been improperly torqued, allowing them to loosen over time.
Risk: If the seat belt anchorage fasteners loosen over time, there is an increased risk of personal injury in the event of a crash.
Fix: Ford will notify owners, and dealers will replace the original seatbelt fasteners with properly torqued fasteners, free of charge. The recall began March 26, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S03.
Fuel system, gasoline:delivery:fuel pump
Problem: Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Risk: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Structure:body:door
Problem: Ford Motor Company (Ford) is recalling certain model year 2014 Ford Transit Connect cargo vans manufactured August 9, 2013, to September 20, 2014. The affected vehicles are equipped with sliding door panels that may have an improper bond strength between the plastic panel and paint primer. This could cause the door panel to separate from the vehicle while driving.
Risk: If the plastic sliding door panel separates while driving, it can increase the risk of a vehicle crash.
Fix: Ford will notify owners, and dealers will reinstall the panel with proper materials, free of charge. The recall began January 28, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S26.
Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Problem: Ford Motor Company (Ford) is recalling certain model year 2014 Transit Connect vehicles manufactured August 1, 2013, to July 10, 2014. In the affected vehicles, the fuel and vapor lines may have been incorrectly installed in the engine compartment, allowing the two lines to make contact.
Risk: Contact between the two lines may result in abrasion and a fuel leak. A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Ford has notified owners, and dealers will inspect the fuel line routing. If the fuel line has been routed incorrectly, it will be replaced and routed correctly. These repairs will be made free of charge. The recall began on November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S24.
Equipment:other:labels
Problem: Ford Motor Company (Ford) is recalling certain model year 2014 Transit Connect vehicles manufactured March 1, 2014, through May 15, 2014. The affected vehicles may have a brake reservoir cap that does not have the required text advising owners which brake fluid the vehicle uses. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 135, "Light Vehicle Brake Systems."
Risk: Without the correct brake reservoir label on the cap someone may add the wrong brake fluid, causing damage to the brake system seals, resulting in brake fluid leaks, lengthened stopping distances and increasing the risk of a crash.
Fix: Ford has notified owners. Dealers will replace the brake reservoir cap with a correct one, free of charge. The recall began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14C06.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Door Latch Failures (RQ19005) — opened Dec 19, 2019, closed Feb 7, 2022, led to recall 20V177000.
- Door Latch Failure (PE16001) — opened Jan 16, 2016, closed Oct 29, 2016, led to recall 16V643000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The backup camera on the Ford Transit Connect 2014 has failed, making the vehicle unsafe, particularly for backing over pedestrians or small children difficult to see in mirrors. We see that recalls on the backup camera have been issued for models 2015 and later, but it is apparent that this is an…
Back up camera cuts off at random times when backing or is not available at all. There is a recall our 2015 Tranist Connect for this issues but no recall issued on the 2014 model year. We basically cannot safely back up in this van.
This here is the continuation of complain # 11736595 and Ford case # 01747943. The aim is to inform NHTSA and Ford that this issue at hand is already a recall from other years on the same car model, materialized by NHTSA Campaign Number: 22V192 and Ford Recall Number: 22S20. There is no need to…
I had a chat with FORD explaining the full set of details. Will need to upload chat file.
The Rear View Camera keeps doing weird things. One time you back up, it could be fine. The next time the picture will be upside down. The next time - no picture at all. The next time it could say that the camera is not working..... Ford issued a Recall on a LOT of models regarding this issue - they…
Other Ford Transit Connect years
← 2013 Transit Connect · 2015 Transit Connect →
| Year | Complaints | Recalls |
|---|---|---|
| 2023 Transit Connect | 1 | 0 |
| 2022 Transit Connect | 6 | 1 |
| 2021 Transit Connect | 9 | 4 |
| 2020 Transit Connect | 32 | 8 |
| 2019 Transit Connect | 51 | 8 |
| 2018 Transit Connect | 22 | 6 |
| 2017 Transit Connect | 28 | 6 |
| 2016 Transit Connect | 104 | 10 |
| 2015 Transit Connect | 66 | 11 |
| 2014 | 127 | 15 |
| 2013 Transit Connect | 32 | 4 |
| 2012 Transit Connect | 26 | 1 |
| 2011 Transit Connect | 24 | 1 |
| 2010 Transit Connect | 42 | 2 |
See all Ford Transit Connect problems by year, every Ford model, or the Ford VIN decoder.
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Frequently asked questions
What are the most common problems with the 2014 Ford Transit Connect?
Owners most often report structure, unknown or other, electrical system problems. The top one, structure, accounts for 28 complaints.
Was there a recall on the 2014 Ford Transit Connect?
Yes, 15 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2014 Ford Transit Connect a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Transit Connect model years, the 2014 has far more complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.