2004 Freightliner Business Class M2 Problems, Complaints & Recalls
- Compared with other Business Class M2 years
- Not enough data 1st of 28 for complaints
- Safety recalls
- 9 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 8 complaints with NHTSA about the 2004 Freightliner Business Class M2. That is the most of any Business Class M2 model year in the database (28 years). The most reported problem area is suspension (2 complaints, 25%), typically at around 70,000 miles. Complaints mention 1 crash, 1 fire. There are 9 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 8owner complaints
- 9safety recalls
- 1NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2004 Freightliner Business Class M2 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Suspension | 2 | 25% | 70,000 | — | — |
| Engine | 1 | 13% | 190,000 | — | — |
| Fuel System, Diesel | 1 | 13% | 217,167 | — | — |
| Parking Brake | 1 | 13% | — | — | — |
| Service Brakes | 1 | 13% | 133,000 | — | — |
| Service Brakes, Air | 1 | 13% | — | — | — |
| Wheels | 1 | 13% | 98,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2004 Freightliner Business Class M2 recalls (9)
Tap a recall to see the problem, the risk and the fix.
Fuel system, diesel
Problem: Daimler trucks is recalling certain model year 2004 through 2008 heavy trucks manufactured from july 11, 2003, through september 28, 2007, equipped with epa04 model mbe4000 engines built with plastic low pressure fuel lines and fuel filters mounted near the center of the engine on the left-hand side. The plastic low pressure fuel line between engine mounted fuel filter and engine block may develop a substantial diesel fuel leak.
Risk: This could create a road hazard increasing the risk of a crash. Fuel leakage, in the presence of an ignition source, could result in a fire.
Fix: Daimler trucks will notify owners and the remedy will be performed by detroit diesel corporation authorized repair facilities. Vehicles will be inspected and the plastic low pressure fuel line will be replaced with a steel low pressure fuel line. This service will be performed free of charge. An interim letter was mailed to owners on october 28, 2011. The safety recall began on february 21, 2012. Owners may contact daimler trucks at 1-800-547-0712.
Fuel system, other:delivery:hoses, lines/piping, and fittings
Problem: Daimler trucks north america (dtna) is recalling 24,650 school and non-school buses, motor home chassis, and trucks manufactured from march 9, 2004 through august 18, 2006, equipped with epa04 certified mbe900 engines, manufactured by detroit diesel between march 1, 2004, and july 31, 2006. The high pressure fuel lines and transfer tubes may fatigue and fracture.
Risk: A fractured fuel line may leak diesel fuel possibly resulting in a fire or fuel may be spilled on the road causing a slippery surface, possibly resulting in a vehicle crash.
Fix: Detroit diesel will notify owners and the vehicles will be repaired with more robust lines and vibration dampers free of charge. Repairs will be performed by authorized detroit diesel distributorships. The recall began on march 9, 2009. Owners may contact detroit diesel 1-313-592-3708 or dtna toll-free at 1-800-547-0712 for more information.
Power train:axle assembly
Problem: Daimler trucks is recalling 28,764 my 2001 through 2008 fccc b2 and fs65 school bus chassis, fccc fb65 conventional buses, and sterling acterra, freightliner fln, and business class m2 heavy trucks, built from january 26, 2000, through march 24, 2008, manufactured with arvinmeritor or axle alliance company 6,000 through 8,000 pound front axles utilizing a four piece spindle-nut set. These axle assemblies may have been produced with a thin spindle nut which may lead to incorrect end play, cone spin, excessive heat, degradation of lubrication, wear of the spindle nut and bearing journal, oil contamination with metal shavings, and premature bearing failure.
Risk: Continued operation may lead to wheel separation and possibly a vehicle crash.
Fix: Daimler trucks will notify owners and will repair the vehicles free of charge. The recall began on january 8, 2009. Owners may contact daimler trucks at 1-800-547-0712.
Service brakes, air:supply:check valve
Problem: Certain freightliner school bus chassis, heavy trucks, and thomas built school buses manufactured between july 2002 and july 3, 2007, equipped with bendix sr-7 spring brake control valves. The parker scv brass 90 degree single check valves (scv) which attach to the supply port of a bendix sr-7 spring brake modulating valve can break apart. Pieces of the parker scv can become lodged inside the sr-7 spring brake modulating valve, potentially causing either leakage out of the sr-7 valve or preventing air from properly exhausting from the sr-7 valve. Also, due to a manufacturing defect in the internal rubber check valve inside the sr-7 spring brake modulating valves, the valves can become deformed and not seat properly.
Risk: These conditions could either result in leakage and cause a delay in the application of the spring brake without warning or possibly lead to unintended vehicle rollaway or brake drag which could result in a vehicle crash, personal injury, or death.
Fix: Freightliner will notify owners and repair the vehicles free of charge. The recall began on january 11, 2008 to freightliner, sterling, and freightliner custom chassis owners; to thomas built bus owners on february 1, 2008. Owners can contact freightliner at 1-800-547-0712.
Parking brake
Problem: Certain 2004 and 2005 thomas built c2 school buses and freightliner business class m2 heavy trucks manufactured between june 2004 and march 2005. The anchor/pivot bolt supplied with the park brake is defective and could fatigue fracture prematurely, resulting in the park brake failing to apply.
Risk: If the park brake anchor bolt fatigues and ultimately fractures, the park brake may not function and there may be no indication to the driver of the malfunction when the park brake is set. This may cause the vehicle to roll away without warning, which could result in a crash.
Fix: Freightliner will notify its owners and inspect and replace defective anchor bolts free of charge. The recall began on march 7, 2006. Owners may contact freightliner at 1-800-547-0712.
Engine and engine cooling:cooling system:fan
Problem: Certain my 2004 freightliner business class m2 and thomas built saf-t-liner c2 school buses manufactured between july 26 and october 29, 2004, equipped with a caterpillar c-7 engine and borg-warner kys 4735 35480 55 engine fan. The fan shroud may be drawn back into the fan at high engine speeds when the fan clutch engages. Due to reduced clearance, heavy contact between the fan and the shroud may cause the fan blade to fracture.
Risk: The fan may fracture and pieces may separate from the fan blade. In certain conditions, this may present a hazard to people near the vehicle with the hood open and the engine running.
Fix: Freightliner will notify its customers and replace the engine fan with a fan that has a different mounting offset free of charge. The recall is expected to begin on january 16, 2006. Owners may contact freightliner at 1-800-547-0712.
Engine and engine cooling:cooling system:fan
Problem: On certain trucks and fire trucks equipped with kys 4735-43782-02 engine cooling fans and built on caterpillar 3126, c7, mbe906, mbe926, or cummins isc engines, the steel fan insert on the cooling fans can crack.
Risk: This can result in fan breakage, resulting in vehicle damage or personal injury.
Fix: Dealers will replace the engine cooling fan free of charge. The recall began on june 8, 2005. Owners may contact freightliner at 1-800-547-0712.
Service brakes, air:supply:check valve
Problem: On certain trucks, incorrect springs were installed in the exhaust port of certain air management unit (amu) solenoid valves and they may not turn off after actuation.
Risk: Depending on the function affected, this could result in rear suspension air pressure loss, malfunction of the engine brake, permanent engagement of the rear axle differential lock, or prevent engagement of the fifth wheel slide lock. If the warning indicators in the dash are not heeded, a crash could occur.
Fix: Dealers will replace the affected valves. The recall began june 29, 2004. Owners should contact freightliner at 1-800-547-0712.
Power train:manual transmission
Problem: On certain trucks equipped with manual transmission, the tapered joint that attaches the shifter to the transmission may become loose making it difficult to put the transmission into gear.
Risk: If shift lever detachment occurs, tha ability ro accelerate ot maintain speed will be lost, increasing the risk of a crash.
Fix: Dealers will re-secure the shift lever to the transmission using threadlock and re-torquing the fastening bolt. Owner notification began on may 21, 2004. Owners should contact freightliner at 1-800-547-0712.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Front wheel separation (RQ07003) — opened Dec 5, 2007, closed Mar 26, 2008, led to recall 08V137000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Just bought this truck from hubbard trailers, in arizona, with a receipt from having both rear brakes redone. Drove it home then took it to the local fl dealership (nampa, id) to get an official inspection. On inspection the abs and brake lights were on. Work was done, and i was told everything was…
Driving at 60mph highway limit. Without warning or vibration, front passenger wheel bearing broke off, sending the tire/wheel flying off the highway hill, down the access road, and smashing against a bank stone wall, after it broke through a 2nd stand alone stone wall. Lucky we could stop the truck…
M2 106 model started presenting major oil leak one month ago. Replaced oil pan gasket, but didn't correct problem. After mechanic verification, it turns out it is the front crankshaft oil seal. Mechanic stated he has seen quite a few freight models equipped with the cat3126 with oil leak problems…
Dt: the contact stated while driving various speeds, the fuel line assembly burst without warning spraying diesel fuel onto the vehicle and the highway. The contact managed to park the vehicle on the side of the highway without further incident. The contact inspected the vehicle and determined the…
2004 feightliner m2 .on tuesday nov. 1st 2005 with no warning whatsoever my right front wheel came off with lug nuts and brake drum still attached nearly lost truck but kept it steady until i could stop it .wheel bearing and spindle failure was said to be the cause. Replaced whole front axle and…
Other Freightliner Business Class M2 years
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Frequently asked questions
What are the most common problems with the 2004 Freightliner Business Class M2?
Owners most often report suspension, engine, fuel system, diesel problems. The top one, suspension, accounts for 2 complaints.
Was there a recall on the 2004 Freightliner Business Class M2?
Yes, 9 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2004 Freightliner Business Class M2 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Business Class M2 model years, the 2004 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.