2010 Freightliner Sprinter 3500 Problems, Complaints & Recalls
- Compared with other Sprinter 3500 years
- Not enough data 2nd of 22 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 3 complaints with NHTSA about the 2010 Freightliner Sprinter 3500. That ranks 2nd out of 22 Sprinter 3500 model years for complaints. The most reported problem area is air bags (1 complaints, 33%), typically at around 800 miles. There are 4 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 3owner complaints
- 4safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2010 Freightliner Sprinter 3500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Air Bags | 1 | 33% | 800 | — | — |
| Electronic Stability Control (esc) | 1 | 33% | 720 | — | — |
| Engine | 1 | 33% | 13,402 | — | — |
| Fuel/propulsion System | 1 | 33% | 13,402 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2010 Freightliner Sprinter 3500 recalls (4)
Tap a recall to see the problem, the risk and the fix.
Air bags:frontal:passenger side:inflator module
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.
Air bags:frontal:driver side:inflator module
Problem: Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Seat belts
Problem: Mercedes-benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle safety standard 208, "occupant protection in interior impact," and motor vehicle safety standard 209, "seat belt assemblies." first, those safety belts may not lock as required. Second, the assembly loop may not perform to minimum force requirements.
Risk: In the event of a crash, the safety belts in these vehicles may not perform as required such that a seat occupant may not be properly restrained, increasing the risk of injury or death in the event of a crash.
Fix: Mercedes-benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. The safety recall began on july 15, 2011. Owners may contact mercedes-benz at 843-695-5000.
Fuel system, gasoline:storage:tank assembly:filler pipe and cap
Problem: Sprinter is recalling certain model year 2009 and 2010 vehicles manufactured from november 2009 through march 2010 and sold under the mercedes-benz, freightliner, and dodge brand name. The spring plate which attaches the oil filler neck to the cylinder-head cover may crack.
Risk: A crack in the spring plate may result in engine oil leaking into the engine compartment from the oil filler neck, possibly leading to the accumulation of dirt in the engine compartment with subsequent soiling of the road surface which could lead to a vehicle crash.
Fix: Dealers will replace the oil filler neck free of charge. Mercedes-benz usa is handling the mercedes-benz and freightliner sprinter owner notification and remedy for this campaign, and chrysler is handling the dodge sprinter owner notification and remedy for this campaign. The safety recall began on october 4, 2010. Mercedes-benz and freightliner sprinter owners may contact mbusa, llc at 1-877-762-8276, and dodge sprinter owners may contact chrysler at 1-800-992-1997.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Tl* the contact owns a 2010 freightliner sprinter 3500. The contact stated that the check engine and fuel pressure low warning indicators illuminated. The vehicle was taken to excel truck group of columbia (2790 shop rd, columbia, sc 29209) and was repaired. The cause of the failure was not…
The handling of this vehicle is very unstable at 50 miles hour or less. Wind could be some of the problems. Other vehicles did not appear to have this problem, as they would pass us and not to happy that we couldn't drive faster.
Tl* the contact owns a 2010 freightliner sprinter 3500. Upon starting the vehicle, the srs warning light illuminated. The failure recurred whenever the vehicle was in operation. The vehicle was not taken to have the failure diagnosed and was not repaired. The failure mileage was 800 and the current…
Other Freightliner Sprinter 3500 years
← 2009 Sprinter 3500 · 2011 Sprinter 3500 →
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Frequently asked questions
What are the most common problems with the 2010 Freightliner Sprinter 3500?
Owners most often report air bags, electronic stability control (esc), engine problems. The top one, air bags, accounts for 1 complaint.
Was there a recall on the 2010 Freightliner Sprinter 3500?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2010 Freightliner Sprinter 3500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sprinter 3500 model years, the 2010 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.