2011 Freightliner Sprinter 3500 Problems, Complaints & Recalls
- Compared with other Sprinter 3500 years
- Not enough data 6th of 22 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 1 complaint with NHTSA about the 2011 Freightliner Sprinter 3500. That ranks 6th out of 22 Sprinter 3500 model years for complaints. The most reported problem area is exterior lighting (1 complaints, 100%). There are 2 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 1owner complaints
- 2safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2011 Freightliner Sprinter 3500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Exterior Lighting | 1 | 100% | — | — | — |
| Fuel/propulsion System | 1 | 100% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2011 Freightliner Sprinter 3500 recalls (2)
Tap a recall to see the problem, the risk and the fix.
Air bags:frontal:passenger side:inflator module
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.
Air bags:frontal:driver side:inflator module
Problem: Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
RV motor shutdowns on freeways. Needed towed to different rv repair shops. No place I went to could repair right.
Other Freightliner Sprinter 3500 years
← 2010 Sprinter 3500 · 2012 Sprinter 3500 →
See all Freightliner Sprinter 3500 problems by year, every Freightliner model, or the VIN decoder.
Similar Freightliner models
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Frequently asked questions
What are the most common problems with the 2011 Freightliner Sprinter 3500?
Owners most often report exterior lighting, fuel/propulsion system problems. The top one, exterior lighting, accounts for 1 complaint.
Was there a recall on the 2011 Freightliner Sprinter 3500?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2011 Freightliner Sprinter 3500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sprinter 3500 model years, the 2011 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.