2020 GMC Acadia Problems, Complaints & Recalls
- Compared with other Acadia years
- Far fewer complaints than other years 15th of 20 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 106 complaints with NHTSA about the 2020 GMC Acadia. That ranks 15th out of 20 Acadia model years for complaints. The most reported problem area is engine (29 complaints, 27%), typically at around 31,850 miles. Complaints mention 4 crashes, 2 injuries. There are 6 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 106owner complaints
- 6safety recalls
- 1NHTSA investigations
- 4complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 GMC Acadia problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 29 | 27% | 31,850 | — | — |
| Electrical System | 28 | 26% | 1,700 | — | — |
| Power Train | 22 | 21% | 41,000 | — | — |
| Steering | 20 | 19% | 54,350 | — | — |
| Unknown or Other | 14 | 13% | 818 | — | — |
| Fuel/propulsion System | 9 | 8% | 5,059 | — | — |
| Forward Collision Avoidance | 8 | 8% | 55 | — | — |
| Service Brakes | 8 | 8% | 4,788 | — | — |
| Vehicle Speed Control | 4 | 4% | 9,650 | — | — |
| Air Bags | 3 | 3% | 10,000 | — | — |
| Back Over Prevention | 3 | 3% | — | — | — |
| Lane Departure | 3 | 3% | — | — | — |
| Seat Belts | 3 | 3% | 18,300 | — | — |
| Visibility/wiper | 3 | 3% | — | — | — |
| Fuel System, Gasoline | 2 | 2% | 82,850 | — | — |
| Structure | 2 | 2% | — | — | — |
| Carry Handle, Shell, Base | 1 | 1% | — | — | — |
| Engine and Engine Cooling | 1 | 1% | 62,000 | — | — |
| Exterior Lighting | 1 | 1% | — | — | — |
| Latches/locks/linkages | 1 | 1% | 68,140 | — | — |
| Seats | 1 | 1% | 10,000 | — | — |
| Wheels | 1 | 1% | 14,058 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 GMC Acadia recalls (6)
Tap a recall to see the problem, the risk and the fix.
Back over prevention: sensing system: camera
Problem: General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
Risk: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
Tires
Problem: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Tires
Problem: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Risk: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
Fix: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.
Power train:automatic transmission
Problem: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Fix: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Fuel system, gasoline:delivery:fuel pump
Problem: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Risk: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.
Air bags:side/window:curtain:inflator
Problem: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Risk: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Fix: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Rear-View Camera Failure (PE22006) — opened Jul 22, 2022, closed Nov 21, 2022, led to recall 22V709000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Thermostat housing failed. Got the message of "Steering Assist Is Reduced â Drive With Care". Have seen this numerous times in message boards. Has been reproduced. Safety is put at risk with the steering assist reduced. Mine happened on an highway.
Engine thermostat not functioning properly, therefore the display stayed on cold and would not show temp. It also cause the fan to run fast to cool engine. The AC would not cool and reduce power steering assist error message comes on. This is a known problem by GM and there is a recall for this…
Engine thermostat not functioning properly, opening too early and not allowing engine to operate at proper engine temperature. Check engine light comes on, reduce power steering assist error message comes on, engine temperature gauge reads cold when vehicle has been running for an extended period…
2020 GMC Acadia bucks/hesitates when I take off or slow down and speed back up. Mechanic looked at it can see engine is having random misfires. We have tried plugs, transmission fluid, looked at everything we could think of. The condition improves if I put into AWD but still exists and worsens for…
The rear camera does not operate 100% of the time. This has happened multiple times over the year.
Other GMC Acadia years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Acadia | 9 | 1 |
| 2025 Acadia | 67 | 0 |
| 2024 Acadia | 61 | 0 |
| 2023 Acadia | 45 | 4 |
| 2022 Acadia | 49 | 3 |
| 2021 Acadia | 151 | 2 |
| 2020 | 106 | 6 |
| 2019 Acadia | 387 | 2 |
| 2018 Acadia | 396 | 2 |
| 2017 Acadia | 705 | 4 |
| 2016 Acadia | 236 | 4 |
| 2015 Acadia | 243 | 4 |
| 2014 Acadia | 463 | 6 |
| 2013 Acadia | 135 | 3 |
| 2012 Acadia | 296 | 5 |
| 2011 Acadia | 269 | 5 |
| 2010 Acadia | 343 | 4 |
| 2009 Acadia | 331 | 7 |
| 2008 Acadia | 854 | 5 |
| 2007 Acadia | 428 | 5 |
See all GMC Acadia problems by year, every GMC model, or the GMC VIN decoder.
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Frequently asked questions
What are the most common problems with the 2020 GMC Acadia?
Owners most often report engine, electrical system, power train problems. The top one, engine, accounts for 29 complaints.
Was there a recall on the 2020 GMC Acadia?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 GMC Acadia a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Acadia model years, the 2020 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.