2002 GMC W-Series Problems, Complaints & Recalls

Source: NHTSA · Updated Jun 26, 2013 · 1 owner complaints analyzed

Compared with other W-Series years
Not enough data 1st of 10 for complaints
NHTSA crash rating
Not rated

Owners have filed 1 complaint with NHTSA about the 2002 GMC W-Series. That is the most of any W-Series model year in the database (10 years). The most reported problem area is steering (1 complaints, 100%). There is 1 safety recall covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2002 GMC W-Series problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Steering1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Steering1100%———

One complaint can list several problem areas, so shares can add up to more than 100%.

2002 GMC W-Series recalls (1)

Tap a recall to see the problem, the risk and the fix.

Equipment; electrical systemJun 19, 2013 · NHTSA campaign 13V259000 · 1,774 vehicles

Problem: Isuzu Manufacturing Services of America, Inc. (Isuzu) is recalling certain model year 2001-2013 Isuzu N-Series; model year 2001-2010 Chevrolet and GMC W-Series; model year 2001-2004 Isuzu FRR and model year 2001-2004 Chevrolet and GMC WT5500 trucks. The affected vehicles are equipped with an optional oil pan heater (RPO code IG3). Debris may collect at the contact point of the heater plug and the extension cord. This may cause overheating of the extension cord.

Risk: Overheating of the extension cord could melt the oil pan heater plug and/or block heater plug, resulting in an increased risk of fire.

Fix: Isuzu will notify owners and dealers will inspect the trucks. The extension cord and damaged components will be replaced, free of charge. The recall began on August 30, 2013. Owners may contact Isuzu at 1-866-441-9638.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

While driving loss the ability to steer and brake. *ak consumer states that the steering gear box had previously been replaced due to a loss of power steering when braking, however after replacement, consumer lost all power braking and steering, steering gear box was replaced again and after a few…

Steering · received Jul 9, 2002 · NHTSA complaint 8013532

Other GMC W-Series years

← 2001 W-Series · 2003 W-Series →

See all GMC W-Series problems by year, every GMC model, or the GMC VIN decoder.

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Frequently asked questions

What are the most common problems with the 2002 GMC W-Series?

Owners most often report steering problems. The top one, steering, accounts for 1 complaint.

Was there a recall on the 2002 GMC W-Series?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2002 GMC W-Series a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other W-Series model years, the 2002 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.