2011 Harley-Davidson Softail Problems, Complaints & Recalls
- Compared with other Softail years
- Not enough data 6th of 17 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 3 complaints with NHTSA about the 2011 Harley-Davidson Softail. That ranks 6th out of 17 Softail model years for complaints. The most reported problem area is engine (1 complaints, 33%), typically at around 53,000 miles. There is 1 safety recall covering this model year.
- 3owner complaints
- 1safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2011 Harley-Davidson Softail problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 1 | 33% | 53,000 | — | — |
| Engine and Engine Cooling | 1 | 33% | 2,500 | — | — |
| Exterior Lighting | 1 | 33% | 500 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2011 Harley-Davidson Softail recalls (1)
Tap a recall to see the problem, the risk and the fix.
Engine and engine cooling:engine
Problem: Harley-davidson is recalling certain model year 2011 softail motorcycles manufactured from june 7, 2010 through october 8, 2010. The body control modules (bcm) installed on these motorcycles (part numbers 69991-11 and 69993-11) have a case that may not have been properly sealed during production. An improper seal may allow water intrusion into the bcm which may cause engine stall.
Risk: An engine stall while in traffic can result in a crash, which could lead to injury or death to the rider.
Fix: Harley-davidson will notify owners and dealers will replace the bcm free of charge. The safety recall began on february 21, 2011. Owners may contact harley-davidson at 1-414-343-4056.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Tl - the contact owns a 2011 harley davidson soft tail deluxe. The contact stated that while driving approximately 75 mph, the check engine warning light illuminated as the vehicle stalled. The contact mentioned that the headlights were flashing independently. The vehicle was towed to a dealer…
Rear running lights randomly, repeatedly going out -- they've been replaced at least one per month. The bike is currently on its fourth new bulb. Others have noted that they're having the same issue. *tr
Tl*the contact owns a 2011 harley davidson softail deluxe. The contact stated while driving various speeds, the vehicle suddenly stalled. The contact was able to restart the vehicle and drive it to a dealer who advised him that they were unable to diagnose the failure, but it could have been caused…
Other Harley-Davidson Softail years
← 2010 Softail · 2012 Softail →
| Year | Complaints | Recalls |
|---|---|---|
| 2013 Softail | 1 | 0 |
| 2012 Softail | 3 | 1 |
| 2011 | 3 | 1 |
| 2010 Softail | 1 | 0 |
| 2008 Softail | 1 | 0 |
| 2007 Softail | 2 | 1 |
| 2005 Softail | 4 | 2 |
| 2004 Softail | 4 | 1 |
| 2003 Softail | 7 | 0 |
| 2002 Softail | 4 | 0 |
| 2001 Softail | 2 | 0 |
| 2000 Softail | 7 | 0 |
| 1999 Softail | 0 | 1 |
| 1998 Softail | 3 | 1 |
| 1997 Softail | 1 | 1 |
| 1996 Softail | 3 | 1 |
| 1995 Softail | 3 | 1 |
See all Harley-Davidson Softail problems by year, every Harley-Davidson model, or the Harley-Davidson VIN decoder.
Similar Harley-Davidson models
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Frequently asked questions
What are the most common problems with the 2011 Harley-Davidson Softail?
Owners most often report engine, engine and engine cooling, exterior lighting problems. The top one, engine, accounts for 1 complaint.
Was there a recall on the 2011 Harley-Davidson Softail?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2011 Harley-Davidson Softail a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Softail model years, the 2011 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.