2012 Harley-Davidson Softail Problems, Complaints & Recalls

Source: NHTSA · Updated Jun 25, 2015 · 3 owner complaints analyzed

Compared with other Softail years
Not enough data 6th of 17 for complaints
NHTSA crash rating
Not rated

Owners have filed 3 complaints with NHTSA about the 2012 Harley-Davidson Softail. That ranks 6th out of 17 Softail model years for complaints. The most reported problem area is power train (2 complaints, 67%), typically at around 601 miles. There is 1 safety recall covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2012 Harley-Davidson Softail problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Power Train2 · ~601 mi
Service Brakes, Hydraulic1 · ~1,200 mi
Wheels1 · ~3,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Power Train267%601——
Service Brakes, Hydraulic133%1,200——
Wheels133%3,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2013, with 1 complaints
2013: 1201312014: 1201412015: 120151

n = 3 complaints · Source: NHTSA

2012 Harley-Davidson Softail recalls (1)

Tap a recall to see the problem, the risk and the fix.

Service brakes, hydraulic:foundation components:master cylinderDec 16, 2014 · NHTSA campaign 14V794000 · 19,015 vehicles

Problem: Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2012 FXST103, FLSTC, FLSTC103, FLSTF, FLSTF103, FXDL, FXDWG, FXDWG103, FXDC, FXDB, FLSTN, FLSTN103, FLSTC103Shrine, FLSTFB, FLSTFB103, FXS, FXS103, FLS, FLS103, FLD, FLD103, FXDF, and FXDF103 Dyna and Softail motorcycles manufactured August 22, 2011, through February 24, 2012. In the affected motorcycles, the threads for the brake line banjo bolt in the front brake master cylinder may corrode.

Risk: If the threads corrode, a sudden loss of brake fluid could result, causing a loss of the front brakes, and increasing the risk of a crash.

Fix: Harley-Davidson will notify owners, and dealers will flush and inspect the front brake master cylinder and, if necessary, replace the master cylinder, free of charge. The recall is expected to begin on January 22, 2015. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0163 and 0164.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Upon deceleration, a wobble occurs in the rear tire. This problem has occurred 3 times now. The dealership has given the same answer all three times that the rear spokes have backed loose.

Wheels · received Jun 25, 2015 · NHTSA complaint 10730330

Tl* the contact owns a 2012 harley davidson softail. While driving various speeds, the clutch failed. The vehicle was towed to a dealer who diagnosed that the master cylinder and the clutch plates needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back…

Service Brakes, Hydraulic · received Oct 27, 2014 · NHTSA complaint 10650293

Tl* the contact owns a 2012 harley davidson fls slim motorcycle. The contact stated that the clutch cable was too long for the motorcycle and routed improperly. The contact added an accessory windshield, which pushed the cable to the bottom of the fender. The contact was concerned that the cable…

Power Train · received Jun 11, 2013 · NHTSA complaint 10519380

Other Harley-Davidson Softail years

← 2011 Softail · 2013 Softail →

See all Harley-Davidson Softail problems by year, every Harley-Davidson model, or the Harley-Davidson VIN decoder.

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Frequently asked questions

What are the most common problems with the 2012 Harley-Davidson Softail?

Owners most often report power train, service brakes, hydraulic, wheels problems. The top one, power train, accounts for 2 complaints.

Was there a recall on the 2012 Harley-Davidson Softail?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2012 Harley-Davidson Softail a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Softail model years, the 2012 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.