2019 Heartland Mallard Problems, Complaints & Recalls

Source: NHTSA · Updated Aug 16, 2024 · 6 owner complaints analyzed

Compared with other Mallard years
Not enough data 1st of 9 for complaints
NHTSA crash rating
Not rated

Owners have filed 6 complaints with NHTSA about the 2019 Heartland Mallard. That is the most of any Mallard model year in the database (9 years). The most reported problem area is wheels (3 complaints, 50%), typically at around 5,000 miles. Complaints mention 1 crash, 1 fire. There are 2 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2019 Heartland Mallard problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Wheels3 · ~5,000 mi
Equipment2
Service Brakes2
Unknown or Other2
Electrical System1
Structure1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Wheels350%5,000——
Equipment233%———
Service Brakes233%———
Unknown or Other233%———
Electrical System117%———
Structure117%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2022, with 2 complaints
2019: 1201912020: 1202012022: 2202222023: 1202312024: 120241

n = 6 complaints · Source: NHTSA

2019 Heartland Mallard recalls (2)

Tap a recall to see the problem, the risk and the fix.

Equipment:recreational vehicle/trailer:lpg systemsJun 4, 2021 · NHTSA campaign 21V428000 · 22,326 vehicles

Problem: Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

Suspension:rear:axle:non-powered axle assemblySep 21, 2018 · NHTSA campaign 18V634000 · 622 vehicles

Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Mallard, Pioneer, Sundance XLT, Wilderness, North Trail, Prowler and Trail Runner travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Risk: The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.

Fix: Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.40.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

June 2023 from the inside of the RV we noticed the back end of the RV sagging. I inspected the frame and found it was broken in several places. The right side of the 'I' beam was cracked just above the rear leaf spring hanger. On the left side of the trailer the leaf spring hanger was broken off…

Unknown or Other · received Aug 16, 2024 · NHTSA complaint 11608954

My Mallard 25 manufactured by Heartland was in the shop for another issue (black water tank). As they removed the under-belly, they noticed 4 cracks/fractures in the I-Beam on both sides behind all 4 wheels. The cracks vary in length. They told me to contact Heartland to see what can be done. I…

Structure · received Jul 14, 2023 · NHTSA complaint 11532337

Camping World did a warranty axle repair in March 2021. During this repair, they mounted the axle but did not connect the electrics - I have pictures of coiled wires they left after mounting the new axle. This meant that the rear axle did not have the electric brakes, or the emergency breakaway…

Service Brakes · received Jul 15, 2022 · NHTSA complaint 11474132

The contact owns a 2019 Heartland Mallard M27 RV equipped with a Dometic AC unit, Manufacturer number: B57915.711J0, Serial number: 73826296, and Product number: 936002207. The contact stated while he was asleep, he started to smell a burning odor entering through the AC vents. The contact stated…

Equipment · received Mar 2, 2022 · NHTSA complaint 11454821

The dexter axle and bearing came apart. In 2018 several recalls were made for similar axles with a defect in the bearing and hub causing overheating and failure. Our approximately 5.1-5.2k lbs trailer axle failed in the same manner but wasn't listed and dexter is denying a problem in their…

Wheels · received Jul 31, 2020 · NHTSA complaint 11342486

Other Heartland Mallard years

← 2018 Mallard · 2020 Mallard →

See all Heartland Mallard problems by year, every Heartland model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2019 Heartland Mallard?

Owners most often report wheels, equipment, service brakes problems. The top one, wheels, accounts for 3 complaints.

Was there a recall on the 2019 Heartland Mallard?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2019 Heartland Mallard a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Mallard model years, the 2019 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.