2021 Heartland Mallard Problems, Complaints & Recalls

Source: NHTSA · Updated May 22, 2024 · 3 owner complaints analyzed

Compared with other Mallard years
Not enough data 3rd of 9 for complaints
NHTSA crash rating
Not rated

Owners have filed 3 complaints with NHTSA about the 2021 Heartland Mallard. That ranks 3rd out of 9 Mallard model years for complaints. The most reported problem area is suspension (3 complaints, 100%). There are 5 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2021 Heartland Mallard problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Suspension3
Power Train1
Structure1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Suspension3100%———
Power Train133%———
Structure133%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2024, with 2 complaints
2021: 1202112024: 220242

n = 3 complaints · Source: NHTSA

2021 Heartland Mallard recalls (5)

Tap a recall to see the problem, the risk and the fix.

Equipment:appliance:refrigeratorJul 22, 2021 · NHTSA campaign 21V557000 · 649 vehicles

Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 North Trail and Mallard recreational trailers. The refrigerator roof vents were not routed properly during production.

Risk: An improperly routed vent may allow the refrigerator to overheat, increasing the risk of a fire. Further, exhaust gas trapped inside the vehicle can cause carbon monoxide poisoning, increasing the risk of injury or death.

Fix: Dealers will inspect the roof vent, and repair the vent sleeve connection if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

Equipment:appliance:oven/stove/cooktop; equipment:recreational vehicle/trailer:lpg systems:lines and fittingsJun 17, 2021 · NHTSA campaign 21V453000 · 2,486 vehicles

Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard, Wilderness, Trail Runner and 2020-2021 North Trail trailers. The LP gas lines may not have been tightened properly on the outside cooktops, which could result in a gas leak.

Risk: A gas leak can increase the risk of a fire.

Fix: Dealers will inspect and tighten the LP gas lines, and test the propane system for leaks, free of charge. Owner notification letters were mailed August 10, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

Equipment:recreational vehicle/trailer:lpg systemsJun 4, 2021 · NHTSA campaign 21V428000 · 22,326 vehicles

Problem: Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

Tires; suspension:multiple axleJan 14, 2021 · NHTSA campaign 21V009000 · 76 vehicles

Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard M180BH recreational trailers. These units had incorrect axle, rims, and tires installed during production.

Risk: The incorrect axles, rims, and tires can cause the trailer to be overloaded, increasing the risk of a crash.

Fix: Heartland will notify owners, and dealers will replace the axle, rims, tires and the spare tire, free of charge. The recall began January 28, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

EquipmentAug 18, 2020 · NHTSA campaign 20V486000 · 204 vehicles

Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard travel trailers. The liquid propane (LP) hose and connector may contact the suspension shackle.

Risk: Contact with the shackle can cause premature failure of the LP hose, increasing the risk of a fire in the presence of an ignition source.

Fix: Heartland will notify owners, and dealers will relocate the hose to prevent the LP hose/connector from being able to make contact with the shackle. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Frame has broken in 2 locations at spring attachment bracket.

Suspension · received May 22, 2024 · NHTSA complaint 11590268

Frame broke where leaf spring is attached to trailer.

Suspension · received Feb 25, 2024 · NHTSA complaint 11573879

2021 heartland mallard. Consumer writes in reafrds to axle safety recall. The consumer stated the lower metal siding separated from the trailer and began scraping the tires. The consumer believed this was caused by the larger tires recommended by the recall notice. The vehicle was repaired, but the…

Power Train · received Aug 10, 2021 · NHTSA complaint 11428502

Other Heartland Mallard years

← 2020 Mallard · 2022 Mallard →

See all Heartland Mallard problems by year, every Heartland model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2021 Heartland Mallard?

Owners most often report suspension, power train, structure problems. The top one, suspension, accounts for 3 complaints.

Was there a recall on the 2021 Heartland Mallard?

Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2021 Heartland Mallard a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Mallard model years, the 2021 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.