2020 Hyundai Kona Electric Problems, Complaints & Recalls
- Compared with other Kona Electric years
- More complaints than other years 2nd of 7 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 27 complaints with NHTSA about the 2020 Hyundai Kona Electric. That ranks 2nd out of 7 Kona Electric model years for complaints. The most reported problem area is electrical system (17 complaints, 63%), typically at around 4,700 miles. Complaints mention 1 crash. There are 3 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
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- 27owner complaints
- 3safety recalls
- 1NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Hyundai Kona Electric problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 17 | 63% | 4,700 | — | — |
| Forward Collision Avoidance | 5 | 19% | 4,100 | — | — |
| Service Brakes | 5 | 19% | 2,315 | — | — |
| Power Train | 3 | 11% | 10,000 | — | — |
| Fuel/propulsion System | 2 | 7% | 3,600 | — | — |
| Unknown or Other | 2 | 7% | — | — | — |
| Engine | 1 | 4% | — | — | — |
| Tires | 1 | 4% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Hyundai Kona Electric recalls (3)
Tap a recall to see the problem, the risk and the fix.
Electrical system:propulsion system:traction batteryPark outside
Problem: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
Risk: An electrical short in the Li-ion battery increases the risk of a fire.
Fix: Owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will inspect the Battery System Assembly (BSA), and replace it if necessary. Repairs will be performed free of charge. Owners were notified of the safety risk, and the interim action, with a letter mailed April 9, 2021. Final owner notification letters were mailed June 17, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 200.
Service brakes, hydraulic:power assist:electric:control module:software
Problem: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.
Risk: Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.
Fix: Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.
Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):softwarePark outside
Problem: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
Risk: An electrical short in the Li-ion battery increases the risk of a fire.
Fix: Hyundai will notify owners, and dealers will update the Battery Management System (BMS) software and inspect the Li-ion battery, replacing it if necessary, free of charge. Owners are advised to park their vehicles outside and away from structures until the repair is complete. The recall began November 13, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 196.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
While driving approximately 70 mph on I-10 in Louisiana late at night, my 2020 Hyundai Kona EV displayed a âCheck EV Systemâ warning while I was on the highway. There were no safe areas or emergency shoulders available to pull over, so I continued driving toward the nearest exit. Approximately…
My wife was pulling into a parking place at Home Depot when the car suddenly accelerated, jumped the curb & hit a tree on the sidewalk. It did significant damage to the front bumper of the car but the airbags did not deploy & my wife was not hurt. I am guessing that it will be several thousand…
On 3.22.2025 the rear view camera did not display; either a black screen with text "Check surroundings for your safety," a green screen reading "No camera signa received. Please try again later," or distorted images appeared. Camera was replaced under warranty on 4.14.2025; I learned from…
6/17/2024 12 volt battery was dead; EV was fully charged 6/16/2024 using Level 2 charger in my home garage. AAA charged the battery; I drove to Crossroads Hyundai Loveland, CO and asked to have the converter to the main battery checked; this was not done. Crossroads checked the battery via CADEX…
I am concerned about the safety of my car and have little faith that there are qualified mechanics who understand EVs and can properly service an EV car. Two times on April 9, 2024 (and on at least 4 other occasions in 2023) while drive at approximately 45 miles an hour on a RI State highway at a…
Other Hyundai Kona Electric years
← 2019 Kona Electric · 2021 Kona Electric →
| Year | Complaints | Recalls |
|---|---|---|
| 2025 Kona Electric | 1 | 1 |
| 2024 Kona Electric | 15 | 1 |
| 2023 Kona Electric | 5 | 0 |
| 2022 Kona Electric | 21 | 0 |
| 2021 Kona Electric | 26 | 2 |
| 2020 | 27 | 3 |
| 2019 Kona Electric | 54 | 3 |
See all Hyundai Kona Electric problems by year, every Hyundai model, or the Hyundai VIN decoder.
Similar Hyundai models
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Frequently asked questions
What are the most common problems with the 2020 Hyundai Kona Electric?
Owners most often report electrical system, forward collision avoidance, service brakes problems. The top one, electrical system, accounts for 17 complaints.
Was there a recall on the 2020 Hyundai Kona Electric?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Hyundai Kona Electric a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Kona Electric model years, the 2020 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.