2020 Hyundai Nexo Problems, Complaints & Recalls
- Compared with other Nexo years
- Not enough data 1st of 6 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 7 complaints with NHTSA about the 2020 Hyundai Nexo. That is the most of any Nexo model year in the database (6 years). The most reported problem area is fuel/propulsion system (5 complaints, 71%). There are 4 safety recalls covering this model year.
- 7owner complaints
- 4safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Hyundai Nexo problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Fuel/propulsion System | 5 | 71% | — | — | — |
| Engine | 2 | 29% | — | — | — |
| Power Train | 2 | 29% | — | — | — |
| Electrical System | 1 | 14% | 7,438 | — | — |
| Fuel System, Other | 1 | 14% | — | — | — |
| Unknown or Other | 1 | 14% | — | — | — |
| Vehicle Speed Control | 1 | 14% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Hyundai Nexo recalls (4)
Tap a recall to see the problem, the risk and the fix.
Fuel/propulsion system; fuel system, other:storage:tank assembly:pressure relief devicesPark outside
Problem: Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner notification letters will be mailed in phases, beginning January 6, 2025. Owners may contact Hyundai Customer Service at 800-633-5151. Hyundai's number for this recall is 269.
Electrical system:propulsion system:fuel cell; fuel system, other:deliveryPark outside
Problem: Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Nexo vehicles. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas delivery system.
Risk: A hydrogen gas leak can increase the risk of a fire while parked or driving.
Fix: Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the hydrogen gas detection sensors, free of charge. Owner notification letters were mailed August 12, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 225.
Service brakes, hydraulic:power assist:electric:control module:software
Problem: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.
Risk: Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.
Fix: Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.
Electrical system:software
Problem: Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.
Risk: Unintended vehicle movement increases the risk of a crash.
Fix: Hyundai will notify owners, and dealers will reprogram the RSPA software, free of charge. The recall began June 3, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 191.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Hyundai sells Nexo Hydrogen Fuel Cell vehicles with known Fuel Cell stack issues, leading to severe safety issues from sudden power loss when driving, especially when overtaking and driving on highways and/or uphill. The power loss issue was diagnosed to originate from a fuel-cell stack failure…
The contact owns a 2020 Hyundai Nexo. The contact received notification of NHTSA Campaign Number: [redacted] (Fuel system, Other, Fuel/Propulsion System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for…
PLEASE SEE ATTACH FOR DETAILS 1. Component or System Involved The Fuel Cell System and Accelerator Pedal Control System are suspected to have malfunctioned. The issue is characterized by the vehicle's failure to respond to input from the accelerator pedal, particularly at speeds between 45-65 mph…
I received a safety recall on this car via mail. I brought it to the dealership service center in van nuys, ca, to which they said no recall currently exists on this car. A month later, Iâm now experiencing a sensor of the fuel cell system failure. In addition, the CarPlay function on my car has…
The city I live is located on top of a hill/low mountain. When I drive uphill by following speed limits to my home the car often can't keep recommended speed (45 mph). The speed drops significantly(can go even 25 mph) and unpredictable. At the beginning I believe the car was able to keep the speed…
Other Hyundai Nexo years
See all Hyundai Nexo problems by year, every Hyundai model, or the Hyundai VIN decoder.
Similar Hyundai models
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Frequently asked questions
What are the most common problems with the 2020 Hyundai Nexo?
Owners most often report fuel/propulsion system, engine, power train problems. The top one, fuel/propulsion system, accounts for 5 complaints.
Was there a recall on the 2020 Hyundai Nexo?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Hyundai Nexo a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Nexo model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.