2013 Ic Bus CE Problems, Complaints & Recalls

Problem: Navistar, Inc. (Navistar) is recalling certain model year 2011-2016 IC Bus CE transit buses manufactured July 1, 2010, to February 4, 2015, and one IC Bus BE transit bus manufactured on November 2, 2010. The affected vehicles have a water shutoff valve, inside, forward of driver heater (feature code 48PPJ or 48PPP) that has a formed heater hose that over time, may fatigue and split resulting in hot engine coolant fluid leaking into the driver's foot area.

Risk: If hot, pressurized coolant suddenly spills into the operator's foot area, there is an increased risk of a burn injury or a crash.

Fix: Navistar will notify owners, and dealers will replace the formed heater hose with a more robust one, free of charge. The recall began on January 4, 2017. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 16511.

Problem: Navistar, Inc. is recalling certain model year 2007-2015 IC CE transit buses, 2008-2011 IC FE transit buses and 2009-2013 IC RE transit buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Fix: Navistar will notify the purchasers of the lifts, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on February 19, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Problem: Navistar, Inc.(Navistar) is recalling certain model year 2007-2015 IC CE transit buses manufactured January 23,2006, to May 12, 2014, 2008, and 2011 IC FE transit buses manufactured October 5, 2006, to September 28, 2009, and 2009-2010, and 2013 IC RE transit buses manufactured September 19, 2007, to November 29, 2011, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Fix: Navistar will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The interim notices were mailed on December 29, 2014. The recall began on January 29, 2015. Owners may contact Navistar customer service at 1-331-332-1590 or Ricon customer service at 1-800-322-2884. Navistar's number for this recall is 14517.

Problem: Navistar is recalling certain model year 2012-2013 IC Bus brand model 1300FBC, CE, HC, and RE buses; model year 2011-2013 International brand model Durastar, model year 2013 International brand Workstar trucks; model year 2013 Holiday Rambler brand model Ambassador and Endeavor vehicles; and model year 2013 Monaco brand model Diplomat and Knight vehicles. These vehicles were manufactured August 5, 2010 through September 6, 2012 and are equipped with certain 2011-2013 model year I-6 engines with feature codes 12NUK, 12NUL, 12NUM, 12NUN, 12NUP, 12NUR, 12NUS, 12NUT, 12NUU, 12NUV, 12NUX, 12NUY and 12NUZ. The injection pressure regulator (IPR) harness wire may break due to vibrational damage. This could cause an unexpected shut down of the engine.

Risk: An unexpected engine shut down while driving may increase the risk of a vehicle crash.

Fix: Navistar will notify owners, and dealers will replace the IPR wire connector free of charge. The safety recall began on March 15, 2013. Owners may contact Navistar at 1-800-448-7825.

Problem: Navistar is recalling certain model year 2012 and 2013 ic bus ce and re commercial buses manufactured from april1, 2011, through march 31, 2012, equipped with prolo roof escape hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."

Risk: In the event of an emergency, egress of the bus may be hindered possibly resulting in injury to the vehicle occupants.

Fix: Navistar will notify owners. Specialty manufacturing, inc. (smi) will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on august 3, 2012. Owners may contact navistar at 1-260-461-1890 or smi at 1-800-951-7867.