2017 Infiniti Q50 Problems, Complaints & Recalls
- Compared with other Q50 years
- Far more complaints than other years 3rd of 10 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 62 complaints with NHTSA about the 2017 Infiniti Q50. That ranks 3rd out of 10 Q50 model years for complaints. The most reported problem area is engine (17 complaints, 27%), typically at around 28,097 miles. Complaints mention 3 crashes, 1 injury. There are 4 safety recalls covering this model year.
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- 62owner complaints
- 4safety recalls
- 0NHTSA investigations
- 3complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2017 Infiniti Q50 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 17 | 27% | 28,097 | — | — |
| Air Bags | 10 | 16% | 57,049 | — | — |
| Electrical System | 8 | 13% | 70,000 | — | — |
| Fuel/propulsion System | 8 | 13% | 40,402 | — | — |
| Unknown or Other | 8 | 13% | 23,000 | — | — |
| Service Brakes | 7 | 11% | 16,000 | — | — |
| Power Train | 5 | 8% | 115,000 | — | — |
| Seats | 5 | 8% | 86,000 | — | — |
| Suspension | 4 | 6% | 37,701 | — | — |
| Wheels | 4 | 6% | 29,350 | — | — |
| Seat Belts | 3 | 5% | — | — | — |
| Steering | 3 | 5% | 9,638 | — | — |
| Visibility/wiper | 3 | 5% | 29,000 | — | — |
| Vehicle Speed Control | 2 | 3% | 6,355 | — | — |
| Forward Collision Avoidance | 1 | 2% | — | — | — |
| Fuel System, Gasoline | 1 | 2% | 70,000 | — | — |
| Structure | 1 | 2% | — | — | — |
| Tires | 1 | 2% | 17,500 | — | — |
| Visibility | 1 | 2% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2017 Infiniti Q50 recalls (4)
Tap a recall to see the problem, the risk and the fix.
Power train:driveline:driveshaft
Problem: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Risk: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Fix: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Air bags:frontal:driver side:inflator module
Problem: Nissan North America (Nissan) is recalling certain 2017 Infiniti Q50 and Q50 Hybrid vehicles. The driver's frontal air bag inflator may have been improperly welded.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator may crack and release the gas needed to properly deploy the air bag, increasing the risk of injury.
Fix: Nissan will notify owners, and dealers will replace the driver side air bag inflator, free of charge. The recall began October 30, 2017. Owners may contact Infiniti customer service at 1-800-662-6200, option 7.
Electrical system:software; fuel system, gasoline:delivery:fuel pump
Problem: Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Risk: An engine stall can increase the risk of a crash.
Fix: Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
Air bags:sensor:occupant classification
Problem: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2017 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with air bags failure. The contact was informed that the air bag needed to be…
Affected: Steering/Electrical/Direct Adaptive Steering, 50K miles While driving my 2017 Infinity Q50s under normal driving conditions, the vehicle suffered an instantaneous, catastrophic, and total failure of the power steering assist system without any prior warning or dashboard fault indicators…
I have had several major problems with this car's engine. Once it shut down (was detecting no oil but was full) while on the interstate. Had to replace the radiator fan assembly and module. Coolant Leaks
The passenger seat occupant sensor is on. Dealer confirmed the code is related to a bad sensor so even if someone is sitting in the passenger seat and we are in an accident the airbag will not deploy. The dealer said a recall exists for earlier models but not for the 2017 even though they say…
The problem is on the recall, I understand my car is not on the VIN recall list but it's the same problem. Potential Recalls for 2017 Q50: Fuel Pump Control Module (2.0L engines): Improper software may cause the engine to stall.
Other Infiniti Q50 years
| Year | Complaints | Recalls |
|---|---|---|
| 2023 Q50 | 8 | 0 |
| 2022 Q50 | 1 | 0 |
| 2021 Q50 | 6 | 3 |
| 2020 Q50 | 3 | 0 |
| 2019 Q50 | 30 | 1 |
| 2018 Q50 | 44 | 3 |
| 2017 | 62 | 4 |
| 2016 Q50 | 39 | 4 |
| 2015 Q50 | 126 | 3 |
| 2014 Q50 | 169 | 5 |
See all Infiniti Q50 problems by year, every Infiniti model, or the Infiniti VIN decoder.
Similar Infiniti models
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Frequently asked questions
What are the most common problems with the 2017 Infiniti Q50?
Owners most often report engine, air bags, electrical system problems. The top one, engine, accounts for 17 complaints.
Was there a recall on the 2017 Infiniti Q50?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2017 Infiniti Q50 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Q50 model years, the 2017 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.