2014 Infiniti Q50 Problems, Complaints & Recalls
- Compared with other Q50 years
- Far more complaints than other years 1st of 10 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 169 complaints with NHTSA about the 2014 Infiniti Q50. That is the most of any Q50 model year in the database (10 years). The most reported problem area is steering (78 complaints, 46%), typically at around 3,450 miles. Complaints mention 11 crashes, 2 fires, 8 injuries. There are 5 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.
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- 169owner complaints
- 5safety recalls
- 2NHTSA investigations
- 11complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2014 Infiniti Q50 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Steering problems | 78 | 46% | 3,450 | “chassis control” (14%) | — |
| Electrical System | 42 | 25% | 16,863 | — | — |
| Power Train | 19 | 11% | 93,500 | — | — |
| Air Bags | 16 | 9% | 7,490 | — | — |
| Unknown or Other | 16 | 9% | 46,250 | — | — |
| Service Brakes | 14 | 8% | 30,750 | — | — |
| Engine | 12 | 7% | 71,029 | — | — |
| Vehicle Speed Control | 11 | 7% | 53,000 | — | — |
| Tires | 8 | 5% | 7,050 | — | — |
| Wheels | 6 | 4% | 41,300 | — | — |
| Electronic Stability Control (esc) | 5 | 3% | 60,529 | — | — |
| Suspension | 4 | 2% | 3,000 | — | — |
| Fuel/propulsion System | 3 | 2% | — | — | — |
| Lane Departure | 3 | 2% | — | — | — |
| Seats | 3 | 2% | 55,000 | — | — |
| Forward Collision Avoidance | 2 | 1% | — | — | — |
| Structure | 2 | 1% | 3,000 | — | — |
| Visibility/wiper | 2 | 1% | 30,000 | — | — |
| Back Over Prevention | 1 | 1% | 7,000 | — | — |
| Equipment Adaptive/mobility | 1 | 1% | 2,000 | — | — |
| Exterior Lighting | 1 | 1% | 60,000 | — | — |
| Seat Belts | 1 | 1% | 300 | — | — |
| Visibility | 1 | 1% | 24,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2014 Infiniti Q50 recalls (5)
Tap a recall to see the problem, the risk and the fix.
Power train:driveline:driveshaft
Problem: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Risk: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Fix: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Steering:automated/adaptive steering; steering:electric power assist system
Problem: Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Risk: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Fix: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Air bags:sensor:occupant classification
Problem: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Air bags:frontal; electrical system:software
Problem: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
Risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Fix: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Steering:automated/adaptive steering; steering:electric power assist system
Problem: Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
Risk: The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
Fix: Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Occupant Classification System Failure (EA15004) — opened Aug 31, 2015, closed May 2, 2017, led to recall 15V681000.
- Occupant Classification System Failure (RQ15001) — opened Mar 18, 2015, closed Sep 1, 2015.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
On April 2nd I took my vehicle into the dealer for recall servicing. After leaving the dealer I had my vehicle inspected the next day by a third party repair shop and my brake caliper was missing the main bolt that connects to the brake pad. Brake pads were also less than 5% wear remaining. Myself…
My car was driving along and all of a sudden the steering wheel got extremly tight and the car was hard to steer, i had to pull over turn the car off and the light was still on, i was like 2 miles away from my house, talking to a neighbor that has same car different year, stated to check recall his…
Manually have to unlock the shifter to put into gear with a key and the steering wheel is at 90 degrees all the way to the right and won't move back to standard positioning while driving.
The contact owns a 2014 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the steering wheel felt loose and made an abnormal knocking sound while making a turn. There was no warning light illuminated. The contact was able to manually move the steering column from…
Car is showing a p0720 code which is an issue with the valve body. The car will not go past 3rd gear. This is a known problem with this vehicle. Infiniti is not issuing a recall. The car won't run and the consumer is having to foot the bill for the repair when they know it's an issue with the…
Other Infiniti Q50 years
| Year | Complaints | Recalls |
|---|---|---|
| 2023 Q50 | 8 | 0 |
| 2022 Q50 | 1 | 0 |
| 2021 Q50 | 6 | 3 |
| 2020 Q50 | 3 | 0 |
| 2019 Q50 | 30 | 1 |
| 2018 Q50 | 44 | 3 |
| 2017 Q50 | 62 | 4 |
| 2016 Q50 | 39 | 4 |
| 2015 Q50 | 126 | 3 |
| 2014 | 169 | 5 |
See all Infiniti Q50 problems by year, every Infiniti model, or the Infiniti VIN decoder.
Similar Infiniti models
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Frequently asked questions
What are the most common problems with the 2014 Infiniti Q50?
Owners most often report steering, electrical system, power train problems. The top one, steering, accounts for 78 complaints.
Was there a recall on the 2014 Infiniti Q50?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2014 Infiniti Q50 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Q50 model years, the 2014 has far more complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.