2020 Infiniti QX60 Problems, Complaints & Recalls
- Compared with other QX60 years
- About as many complaints as other years 8th of 13 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 24 complaints with NHTSA about the 2020 Infiniti QX60. That ranks 8th out of 13 QX60 model years for complaints. The most reported problem area is power train (6 complaints, 25%), typically at around 57,000 miles. Complaints mention 2 crashes, 4 injuries. There is 1 safety recall covering this model year.
- 24owner complaints
- 1safety recalls
- 0NHTSA investigations
- 2complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Infiniti QX60 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Power Train | 6 | 25% | 57,000 | — | — |
| Unknown or Other | 6 | 25% | 3,001 | — | — |
| Electrical System | 4 | 17% | 57,000 | — | — |
| Engine | 3 | 13% | — | — | — |
| Forward Collision Avoidance | 3 | 13% | 2 | — | — |
| Visibility/wiper | 3 | 13% | 6,713 | — | — |
| Fuel/propulsion System | 2 | 8% | — | — | — |
| Service Brakes | 2 | 8% | 2 | — | — |
| Structure | 2 | 8% | — | — | — |
| Suspension | 2 | 8% | 60,000 | — | — |
| Vehicle Speed Control | 2 | 8% | 13,000 | — | — |
| Air Bags | 1 | 4% | — | — | — |
| Back Over Prevention | 1 | 4% | — | — | — |
| Lane Departure | 1 | 4% | — | — | — |
| Steering | 1 | 4% | 60,000 | — | — |
| Visibility | 1 | 4% | 74,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Infiniti QX60 recalls (1)
Tap a recall to see the problem, the risk and the fix.
Suspension:rear:axle:spindle; steering:linkages:knuckle:spindle:arm
Problem: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Fix: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
While traveling at 75 mph(speed limit) on the interstate, the vehicle's CVT transmission suffered a catastrophic failure and suddenly lost all power/acceleration, dropping into a low-gear limp mode. No engine light appeared until after we parked. This caused an immediate and dangerous drop in speed…
The CVT Transmission without any warning gave out and wont allow my car to drive forward just reverse. Its been out and its an expensive repair. No check engine warning light came on and my car wont run.
I am submitting this formal safety defect complaint regarding a serious and life-threatening incident involving my 2020 Infiniti QX60. While traveling at approximately 60 miles per hour on a public highway, the vehicleâs hood suddenly and violently flew fully open without warning. This resulted…
I have a 2020 Infiniti QX60. While driving on the interstate I75 the check engine light came on and the car lost power. This was very dangerous as it could have caused a very serious accident. Had to have car towed to dealership. Was told that the transmission needed to be replaced at a cost of…
I was driving my vehicle and as I was making a turn lost power and almost got struct by a vehicle coming from the other direction I regained power and immediately called Infiniti dealership and spoke to service advisor to have vehicle inspected I recently had the cvt transmission replaced a month…
Other Infiniti QX60 years
| Year | Complaints | Recalls |
|---|---|---|
| 2027 QX60 | 3 | 0 |
| 2026 QX60 | 10 | 0 |
| 2025 QX60 | 20 | 1 |
| 2024 QX60 | 20 | 3 |
| 2023 QX60 | 27 | 3 |
| 2022 QX60 | 23 | 2 |
| 2020 | 24 | 1 |
| 2019 QX60 | 39 | 2 |
| 2018 QX60 | 38 | 1 |
| 2017 QX60 | 68 | 2 |
| 2016 QX60 | 29 | 1 |
| 2015 QX60 | 92 | 3 |
| 2014 QX60 | 199 | 7 |
See all Infiniti QX60 problems by year, every Infiniti model, or the Infiniti VIN decoder.
Similar Infiniti models
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Frequently asked questions
What are the most common problems with the 2020 Infiniti QX60?
Owners most often report power train, unknown or other, electrical system problems. The top one, power train, accounts for 6 complaints.
Was there a recall on the 2020 Infiniti QX60?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Infiniti QX60 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other QX60 model years, the 2020 has about as many complaints as a typical year, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.