2023 Infiniti QX60 Problems, Complaints & Recalls

Source: NHTSA · Updated Mar 28, 2026 · 27 owner complaints analyzed

Compared with other QX60 years
About as many complaints as other years 7th of 13 for complaints
NHTSA crash rating
5 out of 5 stars

Owners have filed 27 complaints with NHTSA about the 2023 Infiniti QX60. That ranks 7th out of 13 QX60 model years for complaints. The most reported problem area is unknown or other (8 complaints, 30%). Complaints mention 1 fire, 4 injuries. There are 3 safety recalls covering this model year.

Infiniti QX60
A 2022 Infiniti QX60 Luxe photographed in Fresh Meadows, Queens , New York, USA. Representative photo; appearance varies by model year. Photo: Kevauto, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2023 Infiniti QX60 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Unknown or Other8
Electrical System7 · ~38,000 mi
Engine5
Fuel/propulsion System4
Power Train3
Service Brakes3
Lane Departure2
Seats2
Structure2
Visibility/wiper2
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Unknown or Other830%———
Electrical System726%38,000——
Engine519%———
Fuel/propulsion System415%———
Power Train311%———
Service Brakes311%———
Lane Departure27%———
Seats27%———
Structure27%———
Visibility/wiper27%———
Back Over Prevention14%———
Forward Collision Avoidance14%———
Fuel System, Gasoline14%38,000——
Seat Belts14%———
Steering14%———
Vehicle Speed Control14%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2023, with 11 complaints
2022: 1202212023: 112023112024: 6202462025: 6202562026: 320263

n = 27 complaints · Source: NHTSA

2023 Infiniti QX60 recalls (3)

Tap a recall to see the problem, the risk and the fix.

Exterior lighting:lighting control moduleDec 4, 2023 · NHTSA campaign 23V814000 · 20,051 vehicles

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.

Risk: Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.

Fix: Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC994.

Seats:critical fastenersApr 13, 2023 · NHTSA campaign 23V268000 · 12,400 vehicles

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.

Risk: An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury.

Fix: Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC966, PC967.

Seats:mid/rear assemblyFeb 21, 2023 · NHTSA campaign 23V108000 · 17 vehicles

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.

Risk: A seat that becomes stuck or fails to lock in a secured position may not properly restrain the occupant during a crash, increasing their risk of injury.

Fix: Dealers will remove and replace the second-row seat, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC953.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Rear brake pads need to be replaced at 20k miles.

Service Brakes · received Mar 28, 2026 · NHTSA complaint 11727670

The car locked with the keys inside. This has happened multiple times. My young children were strapped into their car seats outside in the summer heat when the door locked with the keys inside. We had to have firemen/police come help. Thankfully we were able to locate the second set of keys within…

Unknown or Other · received Mar 16, 2026 · NHTSA complaint 11724726

Sunroof Shattered into pieces without any object collision with Dealer refusing to change even though it was under warranty even though it was not due to any external object hitting or nothing. just shattering.

Unknown or Other · received Jan 7, 2026 · NHTSA complaint 11709526

I've had multiple instances of electrical "shorts" with the vehicle resulting in the sonar system setting off warnings while driving on the highway and having to be replaced twice; the driver mirror shorted and had to be replaced; for a period of months, I would put my belongings in the passenger…

Electrical System · received Oct 18, 2025 · NHTSA complaint 11694243

The vehicle will randomly lurch forward quite a few inches after being placed in park - and even after the door has been opened, regardless of whether the car is parked on flat ground or on an incline, and regardless of whether the emergency brake is engaged. I have noticed this predominantly when…

Engine · received Oct 18, 2025 · NHTSA complaint 11694245

Other Infiniti QX60 years

← 2022 QX60 · 2024 QX60 →

See all Infiniti QX60 problems by year, every Infiniti model, or the Infiniti VIN decoder.

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Frequently asked questions

What are the most common problems with the 2023 Infiniti QX60?

Owners most often report unknown or other, electrical system, engine problems. The top one, unknown or other, accounts for 8 complaints.

Was there a recall on the 2023 Infiniti QX60?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2023 Infiniti QX60 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other QX60 model years, the 2023 has about as many complaints as a typical year, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.