2020 Infiniti QX80 Problems, Complaints & Recalls
- Compared with other QX80 years
- Not enough data 10th of 14 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 6 complaints with NHTSA about the 2020 Infiniti QX80. That ranks 10th out of 14 QX80 model years for complaints. The most reported problem area is forward collision avoidance (2 complaints, 33%). There are 2 safety recalls covering this model year.
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- 6owner complaints
- 2safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Infiniti QX80 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Forward Collision Avoidance | 2 | 33% | — | — | — |
| Unknown or Other | 2 | 33% | — | — | — |
| Back Over Prevention | 1 | 17% | — | — | — |
| Fuel System, Gasoline | 1 | 17% | — | — | — |
| Service Brakes | 1 | 17% | — | — | — |
| Vehicle Speed Control | 1 | 17% | 2,500 | — | — |
| Visibility/wiper | 1 | 17% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Infiniti QX80 recalls (2)
Tap a recall to see the problem, the risk and the fix.
Equipment:other:labels
Problem: Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: An overloaded vehicle can increase the risk of a crash.
Fix: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Fuel system, gasoline:delivery:fuel pump:control/drive module
Problem: Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.
Risk: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Fix: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Sunroof shattered while driving. If I did not have sunroof cover closed, glass would have fallen on me into car and potentially cause distraction leading to crash. An insurance rep will be inspecting vehicle within the next 3-5 days. No prior warnings before glass shattered.
The brakes automatically engage without cause. The problem occurs at both city and highway speeds, from 20-75 mph. It is particularly bad when passing underneath a bridge. The car will abruptly stop. This has been ongoing for monthes. Sometimes, the vehicle will act inappropriately when the brake…
While waiting in a parking lot, I was reviewing the settings available on the lower center display, one of those options was for "Camera." Inside this menu I found and made adjustment for options like brightness, contrast, tint, color, and black level... and while most of those seemed to work well…
Vehicle aggressively and without cause engaged the Automatic Emergency Braking System causing the driver to be slammed against her seat belt and almost having the car in back of us to almost rear end our vehicle. This has happened in the past but it has been a manageable slight deceleration when…
The contact owns a 2020 Infiniti QX80. The contact received notification of NHTSA Campaign Number: 21V373000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
Other Infiniti QX80 years
| Year | Complaints | Recalls |
|---|---|---|
| 2027 QX80 | 4 | 1 |
| 2026 QX80 | 7 | 2 |
| 2025 QX80 | 8 | 4 |
| 2024 QX80 | 2 | 1 |
| 2023 QX80 | 2 | 1 |
| 2022 QX80 | 1 | 1 |
| 2021 QX80 | 7 | 3 |
| 2020 | 6 | 2 |
| 2019 QX80 | 20 | 2 |
| 2018 QX80 | 9 | 2 |
| 2017 QX80 | 17 | 1 |
| 2016 QX80 | 15 | 1 |
| 2015 QX80 | 18 | 2 |
| 2014 QX80 | 21 | 4 |
See all Infiniti QX80 problems by year, every Infiniti model, or the Infiniti VIN decoder.
Similar Infiniti models
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Frequently asked questions
What are the most common problems with the 2020 Infiniti QX80?
Owners most often report forward collision avoidance, unknown or other, back over prevention problems. The top one, forward collision avoidance, accounts for 2 complaints.
Was there a recall on the 2020 Infiniti QX80?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Infiniti QX80 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other QX80 model years, the 2020 has too little data to compare, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.