2019 Jaguar I-Pace Problems, Complaints & Recalls
- Compared with other I-Pace years
- Far more complaints than other years 1st of 6 for complaints
- Safety recalls
- 8 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 149 complaints with NHTSA about the 2019 Jaguar I-Pace. That is the most of any I-Pace model year in the database (6 years). The most reported problem area is electrical system (123 complaints, 83%), typically at around 22,000 miles. Complaints mention 2 crashes, 4 fires. There are 8 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 149owner complaints
- 8safety recalls
- 1NHTSA investigations
- 2complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2019 Jaguar I-Pace problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System problems | 123 | 83% | 22,000 | “battery fault” (11%) | — |
| Fuel/propulsion System | 24 | 16% | — | — | — |
| Unknown or Other | 21 | 14% | 5,400 | — | — |
| Service Brakes | 15 | 10% | 3,840 | — | — |
| Power Train | 14 | 9% | 10,826 | — | — |
| Engine | 8 | 5% | 500 | — | — |
| Forward Collision Avoidance | 4 | 3% | 17,000 | — | — |
| Steering | 4 | 3% | — | — | — |
| Lane Departure | 3 | 2% | 10,420 | — | — |
| Back Over Prevention | 1 | 1% | 3,840 | — | — |
| Electronic Stability Control (esc) | 1 | 1% | 3,400 | — | — |
| Service Brakes, Hydraulic | 1 | 1% | 38,000 | — | — |
| Structure | 1 | 1% | 38,000 | — | — |
| Tires | 1 | 1% | 5,783 | — | — |
| Vehicle Speed Control | 1 | 1% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2019 Jaguar I-Pace recalls (8)
Tap a recall to see the problem, the risk and the fix.
Electrical system:propulsion system:traction battery
Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles that received an improper interim repair under recall number 24V-633. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will update the battery energy control module software as an interim repair, free of charge. Owner notification letters were mailed February 6, 2025. As a final repair, Jaguar will repurchase the vehicles under recall number 24V-633. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H529.
Electrical system:propulsion system:traction battery
Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. As an interim repair, dealers will update the battery energy control module software, free of charge. Owner letters were mailed March 5, 2025. JLR will repurchase the vehicles. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's numbers for this recall are H514 and H536. These vehicles were previously recalled for this same issue under one or more recall numbers 24V-085 (H471), 23V-709 (H459), or 23V-369 (H441) and will need to have the new interim remedy performed before the vehicle is repurchased.
Electrical system:propulsion system:traction batteryPark outside
Problem: Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.
Electrical system:propulsion system:traction batteryPark outside
Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -800-452-4827. Jaguar's number for this recall is H471. These vehicles were previously recalled for this same issue under recall number 23V-369 and will need to have the new remedy performed.
Electrical system:propulsion system:traction battery
Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.
Risk: Electrical arcing increases the risk of a fire.
Fix: Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H468.
Electrical system:propulsion system:traction batteryPark outside
Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Risk: The high-voltage battery overheating increases the risk of a fire.
Fix: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.
Electrical system:propulsion system:traction batteryPark outside
Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Risk: The high-voltage battery overheating increases the risk of a fire.
Fix: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.
Service brakes
Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Risk: A delay in deceleration, increases the distance needed to stop and the risk of a crash.
Fix: Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
NHTSA Vehicle Safety Complaint Update | VIN: [XXX] | 10/7/26 | Owner: [XXX] Over the past three weeks I have experienced continuous traction battery fault warnings on my Jaguar I-Pace. As of approximately one week ago these faults are now accompanied by a "High Voltage System Fault Detected"…
I own a 2019 Jaguar I-PACE that is currently subject to a battery-related safety recall issued by the manufacturer. The defect involves the high-voltage battery system, which poses a potential fire risk and renders the vehicle unsafe to operate. Due to this recall, I have been advised that the…
Jlr will not complete buyback recall at a fair price. Being cheated due to jlr dragging feet. It has been a year since fires and problem identified. No resolution.
See attached document for complaint.
The vehicle has experienced the Traction Battery Fault three times, which is the warning signal provided when there is a main battery fault situation. During the latest incident, the warning appeared and shortly afterward the vehicle emitted white smoke with an electrical odor and crackling from…
Other Jaguar I-Pace years
| Year | Complaints | Recalls |
|---|---|---|
| 2024 I-Pace | 24 | 2 |
| 2023 I-Pace | 2 | 3 |
| 2022 I-Pace | 4 | 5 |
| 2021 I-Pace | 2 | 6 |
| 2020 I-Pace | 62 | 8 |
| 2019 | 149 | 8 |
See all Jaguar I-Pace problems by year, every Jaguar model, or the Jaguar VIN decoder.
Similar Jaguar models
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Frequently asked questions
What are the most common problems with the 2019 Jaguar I-Pace?
Owners most often report electrical system, fuel/propulsion system, unknown or other problems. The top one, electrical system, accounts for 123 complaints.
Was there a recall on the 2019 Jaguar I-Pace?
Yes, 8 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2019 Jaguar I-Pace a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other I-Pace model years, the 2019 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.