2020 Jaguar I-Pace Problems, Complaints & Recalls
- Compared with other I-Pace years
- Far more complaints than other years 2nd of 6 for complaints
- Safety recalls
- 8 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 62 complaints with NHTSA about the 2020 Jaguar I-Pace. That ranks 2nd out of 6 I-Pace model years for complaints. The most reported problem area is electrical system (48 complaints, 77%), typically at around 37,278 miles. Complaints mention 1 crash, 1 fire. There are 8 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 62owner complaints
- 8safety recalls
- 1NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Jaguar I-Pace problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 48 | 77% | 37,278 | — | — |
| Unknown or Other | 11 | 18% | — | — | — |
| Engine | 9 | 15% | — | — | — |
| Fuel/propulsion System | 8 | 13% | — | — | — |
| Service Brakes | 5 | 8% | — | — | — |
| Forward Collision Avoidance | 3 | 5% | — | — | — |
| Steering | 2 | 3% | — | — | — |
| Power Train | 1 | 2% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Jaguar I-Pace recalls (8)
Tap a recall to see the problem, the risk and the fix.
Electrical system:propulsion system:traction battery
Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2020-2021 Jaguar I-PACE vehicles. The high voltage battery may overheat.
Risk: A high voltage battery that overheats increases the risk of a fire.
Fix: Owners are advised to park outside and away from structures, charge outside, and limit their charge to a maximum of 90% until the recall repair is complete. As an interim repair, the battery software will be updated by a dealer, or through an over-the-air (OTA) update to limit the state of charge to 90%. The final remedy is currently under development. Repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed April 2, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's numbers for this recall are H570, H571, and H572. This recall replaces NHTSA recall numbers 23V369, 23V709, and 24V085. Vehicles repaired under one or more of the previous recalls will need to have the new remedy completed.
Electrical system:propulsion system:traction batteryPark outside
Problem: Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.
Electrical system:propulsion system:traction batteryPark outside
Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Fix: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -800-452-4827. Jaguar's number for this recall is H471. These vehicles were previously recalled for this same issue under recall number 23V-369 and will need to have the new remedy performed.
Electrical system:propulsion system:traction battery
Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.
Risk: Electrical arcing increases the risk of a fire.
Fix: Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H468.
Electrical system:propulsion system:traction batteryPark outside
Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Risk: The high-voltage battery overheating increases the risk of a fire.
Fix: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.
Electrical system:propulsion system:traction batteryPark outside
Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Risk: The high-voltage battery overheating increases the risk of a fire.
Fix: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.
Seats
Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling one 2020 I-Pace vehicle. The front passenger seat frame may be missing fasteners, resulting in a seat frame with insufficient strength.
Risk: In the event of a crash, the seat may not properly secure the occupant, increasing their risk of injury.
Fix: Jaguar will notify the owner, and a dealer will replace the front passenger seat assembly, free of charge. The recall began March 25, 2020. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H282.
Service brakes
Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Risk: A delay in deceleration, increases the distance needed to stop and the risk of a crash.
Fix: Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Vehicle: 2020 Jaguar I-PACE, purchased new in Washington State Problem: Unresolved high-voltage battery safety recall and prolonged delay in permanent remedy. As of October 2026, they have not given an adequate remedy for a fire hazard defect known for over a year +. I am filing this complaint…
My 2020 Jaguar I-PACE, VIN [XXX], is subject to Safety Recall 26V-067 (JLR H570/H572) for high-voltage battery thermal overload. The interim remedy, a software limit to 90% charge, was installed [XXX] at the nearest dealer, Des Moines, IA, more than 130 miles from my home; the dealer kept the car…
My 2020 Jaguar I-PACE is subject to NHTSA Safety Recall 26V-067, Jaguar campaign H572, concerning the risk of high-voltage battery thermal overload, smoke, and fire. The recall was reported on February 5, 2026. As of September 23, 2026, NHTSA continues to list my vehicle as âRecall Incomplete…
It seems that Jaguar Land Rover (JLR) told the US Department of Transportation (USDOT), as late as February 5, 2026 that, regarding manufacturer recall number H570/1/2, a "vehicle thermal overload condition such as fire or smoke can result in increased risk of occupant injury and/or injury to…
Main batter has a recall for fire hazed which Jaguar is not fixing. Car gave a battery warning while driving but luckily, I was able to get home before it completely failed. Dealer will not fix the main battery which is the cause of the issue but want me to pay $4000 for a air conditioning issue…
Other Jaguar I-Pace years
| Year | Complaints | Recalls |
|---|---|---|
| 2024 I-Pace | 24 | 2 |
| 2023 I-Pace | 2 | 3 |
| 2022 I-Pace | 4 | 5 |
| 2021 I-Pace | 2 | 6 |
| 2020 | 62 | 8 |
| 2019 I-Pace | 149 | 8 |
See all Jaguar I-Pace problems by year, every Jaguar model, or the Jaguar VIN decoder.
Similar Jaguar models
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Frequently asked questions
What are the most common problems with the 2020 Jaguar I-Pace?
Owners most often report electrical system, unknown or other, engine problems. The top one, electrical system, accounts for 48 complaints.
Was there a recall on the 2020 Jaguar I-Pace?
Yes, 8 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Jaguar I-Pace a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other I-Pace model years, the 2020 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.