2004 Jaguar XJ Problems, Complaints & Recalls
- Compared with other XJ years
- Far more complaints than other years 2nd of 21 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 13 complaints with NHTSA about the 2004 Jaguar XJ. That ranks 2nd out of 21 XJ model years for complaints. The most reported problem area is vehicle speed control (4 complaints, 31%), typically at around 33,000 miles. Complaints mention 1 crash. There are 3 safety recalls covering this model year.
- 13owner complaints
- 3safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2004 Jaguar XJ problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Vehicle Speed Control | 4 | 31% | 33,000 | — | — |
| Service Brakes, Hydraulic | 2 | 15% | 70,000 | — | — |
| Suspension | 2 | 15% | 117,500 | — | — |
| Unknown or Other | 2 | 15% | 132,000 | — | — |
| Engine | 1 | 8% | 67,000 | — | — |
| Fuel/propulsion System | 1 | 8% | — | — | — |
| Power Train | 1 | 8% | — | — | — |
| Service Brakes | 1 | 8% | 67,000 | — | — |
| Structure | 1 | 8% | 67,000 | — | — |
| Tires | 1 | 8% | 13,400 | — | — |
| Visibility | 1 | 8% | 12,000 | — | — |
| Wheels | 1 | 8% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2004 Jaguar XJ recalls (3)
Tap a recall to see the problem, the risk and the fix.
Service brakes, hydraulic
Problem: Jaguar is recalling 14,551 my 2004 xj vehicles. A potential concern has been identified with the installation of a noise vibration and harshness (nvh) pad fitted to the under tray and its interaction with the rear under floor brake pipes, rear cross member brake pipes, and their unions. A review of vehicle build conditions provides evidence that a touch condition can exist between the under floor and cross member brake pipes and the nvh pad at the rear of the under floor under tray. Where the touch condition exists, water and dirt can collect and be held in contact with the pipes and their unions, abrade the corrosion protection and reduce the corrosion life of the pipes accordingly.
Risk: Corrosion of the brake pipes can lead to a loss of mechanical integrity of the braking system. This can result in extended brake pedal travel combined with reduced braking performance in the corresponding brake circuit. The instrument cluster may display the warning message 'fluid level low', along with the brake warning lamp being illuminated. In the event of both braking circuits losing integrity at the same time, complete loss of service brakes will occur, thereby potentially causing a vehicle crash.
Fix: Dealers will remove the under tray at the rear of the vehicle and remove and discard the nvh pad fitted to the rear of the under tray. Dealers will inspect the rear under floor and rear cross member brake pipes and unions for red rust. If red rust is present on the pipes or on the union, the brake pipes and union will be replaced with new components of the same design. This service will be performed free of charge. The recall is expected to begin during may 2009. Owners may contact jaguar at 1-800-452-4827.
Air bags:frontal
Problem: On certain passenger vehicles, the passenger air bag trim components have a poor aperture edge.
Risk: Should the air bag deploy, it could be cut, causing it to not inflate properly, which increases the risk of injury to the occupant in a crash.
Fix: Dealers will inspect the passenger air bag aperture and, where necessary, remove any sharp, serrated edges. The recall began on may 14, 2004. Owners should contact jaguar at 1-800-452-4827.
Power train:automatic transmission
Problem: On certain passenger vehicles equipped with automatic transmissions, with the forward drive gear selected and the vehicle stationary or in a forward motion, the gearbox could potentially select reverse gear, without indication.
Risk: This failure could result in a crash.
Fix: Dealers will reprogram the transmission control module. The recall began on may 1, 2004. Owners should contact jaguar at 1-201-818-8500.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Well there a problem when you have no speed all of a sudden. And there a problem with some electrical and fuel can someone help me with what's going on if there a recall or not? I believe there something wrong like a recall and I have to deal with it. So what can I do in regards of getting this…
The contact owns a 2004 Jaguar XJ. The contact stated that while depressing the brake pedal, the brake pedal felt spongy and an excessive amount of force was needed to depress the brake pedal. The brake pedal almost went to the floorboard before the vehicle came to a stop, causing the braking…
I was having a problem with leaking brake fluid and a friend with the same year and model car told me about a recall on their car for the same problem . This problem is caused by padding installed for sound proofing on the underside of the vehicle which traps dirt and moisture and causes the brake…
Made a 500 mile road when the air suspension fault message came on ( yellow light), but that had happened periodically and seemed to be a computer fault. The car ran fine. Then after a 2 day period of no use, when the car was started a red warning light came indicating vehicle too low and on…
Braking on street to turn into house drive when the car suddenly increased speed and before i could get it in neutral i crashed into a house stone wall. Pictures on request.
Other Jaguar XJ years
| Year | Complaints | Recalls |
|---|---|---|
| 2019 XJ | 1 | 1 |
| 2018 XJ | 1 | 0 |
| 2017 XJ | 2 | 3 |
| 2016 XJ | 8 | 2 |
| 2015 XJ | 7 | 3 |
| 2014 XJ | 12 | 2 |
| 2013 XJ | 8 | 3 |
| 2012 XJ | 7 | 0 |
| 2011 XJ | 16 | 3 |
| 2010 XJ | 0 | 3 |
| 2008 XJ | 6 | 0 |
| 2007 XJ | 4 | 1 |
| 2006 XJ | 11 | 3 |
| 2005 XJ | 6 | 0 |
| 2004 | 13 | 3 |
| 2003 XJ | 2 | 0 |
| 2002 XJ | 2 | 0 |
| 2000 XJ | 13 | 0 |
| 1998 XJ | 11 | 1 |
| 1997 XJ | 1 | 0 |
| 1995 XJ | 1 | 1 |
See all Jaguar XJ problems by year, every Jaguar model, or the Jaguar VIN decoder.
Similar Jaguar models
Embed this 2004 Jaguar XJ badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2004 Jaguar XJ?
Owners most often report vehicle speed control, service brakes, hydraulic, suspension problems. The top one, vehicle speed control, accounts for 4 complaints.
Was there a recall on the 2004 Jaguar XJ?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2004 Jaguar XJ a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other XJ model years, the 2004 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.