2011 Jaguar XJ Problems, Complaints & Recalls
- Compared with other XJ years
- Far more complaints than other years 1st of 21 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 16 complaints with NHTSA about the 2011 Jaguar XJ. That is the most of any XJ model year in the database (21 years). The most reported problem area is engine (6 complaints, 38%), typically at around 88,000 miles. Complaints mention 2 crashes, 2 injuries. There are 3 safety recalls covering this model year.
- 16owner complaints
- 3safety recalls
- 0NHTSA investigations
- 2complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2011 Jaguar XJ problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 6 | 38% | 88,000 | — | — |
| Electrical System | 5 | 31% | 75,000 | — | — |
| Air Bags | 3 | 19% | 53,261 | — | — |
| Power Train | 3 | 19% | 75,500 | — | — |
| Electronic Stability Control (esc) | 1 | 6% | 84,000 | — | — |
| Engine and Engine Cooling | 1 | 6% | — | — | — |
| Fuel/propulsion System | 1 | 6% | 98,000 | — | — |
| Fuel System, Gasoline | 1 | 6% | 90,000 | — | — |
| Parking Brake | 1 | 6% | 31,522 | — | — |
| Service Brakes, Hydraulic | 1 | 6% | 4,000 | — | — |
| Traction Control System | 1 | 6% | 31,522 | — | — |
| Unknown or Other | 1 | 6% | 95,000 | — | — |
| Vehicle Speed Control | 1 | 6% | 4,000 | — | — |
| Visibility | 1 | 6% | 25 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2011 Jaguar XJ recalls (3)
Tap a recall to see the problem, the risk and the fix.
Air bags: air bag/restraint control module:software; air bags:frontal
Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
Risk: Failure of the air bags to deploy properly increases the risk of injury in a crash.
Fix: Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.
Air bags
Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 XJ vehicles. If, while servicing the vehicle, the vehicle does not successfully receive an update to the Restraint Control Module (RCM) software, the default air bag calibration settings may be incorrect.
Risk: In the event of a crash, the incorrect calibration may not activate the air bag deployment as intended, increasing the risk of injury.
Fix: Jaguar will notify owners, and dealers will update the RCM with the latest software, free of charge. The recall began on August 15, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H034.
Visibility:windshield wiper/washer
Problem: Jaguar is recalling certain model year 2010-2011 xj vehicles manufactured from july 28, 2009, through november 3, 2010. The front wiper arms to spindle fixings were not torqued to specification during manufacturing. As a result, the securing nuts could fail to perform as intended, resulting in a loss of wiper arm synchronization and a clash of the wiper arms.
Risk: If the wiper arms lose synchronization and clash, they could detach from the vehicle, reducing a driver's visibility and increasing the risk of crash.
Fix: Dealers will ensure the wiper arms are fitted securely onto the spindle and the securing nuts will be tightened to the correct torque. This service will be performed free of charge. The safety recall is expected to begin on or before december 13, 2010. Owners may contact jaguar at 1-800-637-6837.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2011 Jaguar XJ. The contact stated that while driving at undisclosed speeds, there was a fuel-burning odor coming from the vehicle. The contact had to roll down the windows while driving due to the odor. The contact stated that when the vehicle was refueled at the gas station…
The contact owns a 2011 Jaguar XJ. The contact stated while driving 75 MPH, the vehicle began to decelerate independently, prompting the contact to pull over to the shoulder of the roadway to have the vehicle towed. Several unknown warning lights were illuminated. The vehicle was towed to an…
The contact owned a 2011 Jaguar XJ. The contact stated that while driving at an undisclosed speed, the vehicle decelerated independently. The contact pulled over to the shoulder of the roadway and had the vehicle towed. The contact stated that several unknown warning lights were illuminated. The…
The contact's husband owned a 2011 Jaguar XJ. The contact stated that while her husband was attempting to park in a parking space and the brake pedal depressed, the vehicle independently accelerated. The contact attempted to decrease the vehicle's speed by going over a bump however the vehicle…
I was driving through Kroger shopping center and I drove between two cars and my car suddenly accelerated and I had to stand on the brakes to avoid hitting a man loading groceries into his car.This was a frightening experience, which I'm afraid will happen again and I won't be so luck.I purchased…
Other Jaguar XJ years
| Year | Complaints | Recalls |
|---|---|---|
| 2019 XJ | 1 | 1 |
| 2018 XJ | 1 | 0 |
| 2017 XJ | 2 | 3 |
| 2016 XJ | 8 | 2 |
| 2015 XJ | 7 | 3 |
| 2014 XJ | 12 | 2 |
| 2013 XJ | 8 | 3 |
| 2012 XJ | 7 | 0 |
| 2011 | 16 | 3 |
| 2010 XJ | 0 | 3 |
| 2008 XJ | 6 | 0 |
| 2007 XJ | 4 | 1 |
| 2006 XJ | 11 | 3 |
| 2005 XJ | 6 | 0 |
| 2004 XJ | 13 | 3 |
| 2003 XJ | 2 | 0 |
| 2002 XJ | 2 | 0 |
| 2000 XJ | 13 | 0 |
| 1998 XJ | 11 | 1 |
| 1997 XJ | 1 | 0 |
| 1995 XJ | 1 | 1 |
See all Jaguar XJ problems by year, every Jaguar model, or the Jaguar VIN decoder.
Similar Jaguar models
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Frequently asked questions
What are the most common problems with the 2011 Jaguar XJ?
Owners most often report engine, electrical system, air bags problems. The top one, engine, accounts for 6 complaints.
Was there a recall on the 2011 Jaguar XJ?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2011 Jaguar XJ a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other XJ model years, the 2011 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.