2002 Jayco Firenza Problems, Complaints & Recalls
- Compared with other Firenza years
- Not enough data 2nd of 2 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 1 complaint with NHTSA about the 2002 Jayco Firenza. That ranks 2nd out of 2 Firenza model years for complaints. The most reported problem area is service brakes, hydraulic (1 complaints, 100%), typically at around 18,000 miles. There are 5 safety recalls covering this model year.
- 1owner complaints
- 5safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2002 Jayco Firenza problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Service Brakes, Hydraulic | 1 | 100% | 18,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2002 Jayco Firenza recalls (5)
Tap a recall to see the problem, the risk and the fix.
Equipment
Problem: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Equipment:recreational vehicle/trailer
Problem: Certain motor homes equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
Risk: Release of coolant under certain conditions could ignite and result in a fire.
Fix: Jayco will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or jayco at 1-800-283-8267.
Electrical system
Problem: On certain motorhomes, exposure to heat in the engine compartment could decrease the life of the cable constraint components. This could allow the electrical cables to come in contact with, or be damaged by, exhaust components.
Risk: This could cause deterioration of cable insulation or shorting of electrical cables resulting in a fire.
Fix: Dealers will install metal cable ties and heat shields. Owner notification began april 1, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-574-825-0608.
Equipment:recreational vehicle/trailer
Problem: On certain motor homes, there is no option to sanitize the fresh water tanks and to prevent back-flow from the water pump.
Risk: Contamination of the water hose could occur.
Fix: Dealers will add a hose assembly with a valve to route the sanitation solution to the fresh tank. Also a back flow preventor will be added to the fresh water intake to prevent the water from the fresh tank from contacting the fresh hose. Owner notification began september 17, 2003. Owners should contact jayco at 1-574-825-0608.
Service brakes, hydraulic:brake fluid low warning: lamp
Problem: Certain motor home chassis fail to comply with the requirements of federal motor vehicle safety standard no. 105, "hydraulic and electric brake systems." the brake system warning indicator may not function as required by standard.
Risk: In some of the affected vehicles, the brake system warning indicator will not illuminate when the ignition is in the start position or for a low brake fluid condition, if the body builder relied solely upon ford's ivm compliance statement for the brake system warning indicator.
Fix: Dealers will repair the brake warning lamp circuit. Owner notification began march 30, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-574-825-0608.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Failure relates to safety recall 51101-c, workhorse chasis and bosch brakes calipers. Our vehicle is having the type of problems indicated in the recall notice, the brakes are seizing up and the anti lock brake light is on. My main concern is getting the vehicle to a repair shop. Workhorse in a…
Other Jayco Firenza years
| Year | Complaints | Recalls |
|---|---|---|
| 2003 Firenza | 3 | 6 |
| 2002 | 1 | 5 |
See all Jayco Firenza problems by year, every Jayco model, or the VIN decoder.
Similar Jayco models
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Frequently asked questions
What are the most common problems with the 2002 Jayco Firenza?
Owners most often report service brakes, hydraulic problems. The top one, service brakes, hydraulic, accounts for 1 complaint.
Was there a recall on the 2002 Jayco Firenza?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2002 Jayco Firenza a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Firenza model years, the 2002 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.