2003 Jayco Firenza Problems, Complaints & Recalls

Source: NHTSA · Updated Nov 28, 2017 · 3 owner complaints analyzed

Compared with other Firenza years
Not enough data 1st of 2 for complaints
NHTSA crash rating
Not rated

Owners have filed 3 complaints with NHTSA about the 2003 Jayco Firenza. That is the most of any Firenza model year in the database (2 years). The most reported problem area is equipment (1 complaints, 33%), typically at around 118,000 miles. There are 6 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2003 Jayco Firenza problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Equipment1 · ~118,000 mi
Service Brakes, Hydraulic1 · ~14,533 mi
Structure1 · ~11,800 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Equipment133%118,000——
Service Brakes, Hydraulic133%14,533——
Structure133%11,800——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2005, with 2 complaints
2005: 2200522010: 120101

n = 3 complaints · Source: NHTSA

2003 Jayco Firenza recalls (6)

Tap a recall to see the problem, the risk and the fix.

EquipmentNov 21, 2017 · NHTSA campaign 17V746000 · 49,563 vehicles

Problem: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Equipment:recreational vehicle/trailerMar 20, 2007 · NHTSA campaign 07V129000 · 130 vehicles

Problem: Certain motor homes equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.

Risk: Release of coolant under certain conditions could ignite and result in a fire.

Fix: Jayco will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or jayco at 1-800-283-8267.

Electrical systemMar 21, 2006 · NHTSA campaign 06V079000 · 44 vehicles

Problem: Certain motor homes built on workhorse chassis and equipped with actia corporate instrument clusters fail to comply with the requirements of federal motor vehicle safety standard (fmvss)nos. 101 "controls and displays" and no. 105 "hydraulic and electric brake systems." the incorrect software programmed into the instrument panel cluster such that certain driver warnings required by fmvss 101 and 105 are not displayed. As a result of this incorrect software, the instrument panel cluster may fail to illuminate warning lamps indicating brake system failure codes.

Risk: Drivers would not be warned of brake system failures.

Fix: Jayco is working with workhorse to notify owners and have the repair performed on their vehicles. Owners should contact workhorse at 1-877-246-7731 or jayco at 1-800-283-8267.

Electrical systemJan 16, 2004 · NHTSA campaign 04V030000 · 308 vehicles

Problem: On certain motorhomes, exposure to heat in the engine compartment could decrease the life of the cable constraint components. This could allow the electrical cables to come in contact with, or be damaged by, exhaust components.

Risk: This could cause deterioration of cable insulation or shorting of electrical cables resulting in a fire.

Fix: Dealers will install metal cable ties and heat shields. Owner notification began april 1, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-574-825-0608.

Equipment:recreational vehicle/trailerJul 21, 2003 · NHTSA campaign 03V256000 · 233 vehicles

Problem: On certain motor homes, there is no option to sanitize the fresh water tanks and to prevent back-flow from the water pump.

Risk: Contamination of the water hose could occur.

Fix: Dealers will add a hose assembly with a valve to route the sanitation solution to the fresh tank. Also a back flow preventor will be added to the fresh water intake to prevent the water from the fresh tank from contacting the fresh hose. Owner notification began september 17, 2003. Owners should contact jayco at 1-574-825-0608.

Service brakes, hydraulic:brake fluid low warning: lampMar 26, 2003 · NHTSA campaign 03V119000 · 73 vehicles

Problem: Certain motor home chassis fail to comply with the requirements of federal motor vehicle safety standard no. 105, "hydraulic and electric brake systems." the brake system warning indicator may not function as required by standard.

Risk: In some of the affected vehicles, the brake system warning indicator will not illuminate when the ignition is in the start position or for a low brake fluid condition, if the body builder relied solely upon ford's ivm compliance statement for the brake system warning indicator.

Fix: Dealers will repair the brake warning lamp circuit. Owner notification began march 30, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-574-825-0608.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

We own a 2003 class a gas motorhome on a workhorse chassis. We have incurred two incidents of brake failure while traveling and had to pull over or be towed to a dealer to fix the brakes, the first incident occurred in january, 2009, at which time workhorse reimbursed our expenses in 2…

Service Brakes, Hydraulic · received Jan 14, 2010 · NHTSA complaint 10299780

The safety supports for the bedroom slide failed due to their weak construction causing the slide to malfunction and possibly fall out on the highway. *jb

Structure · received Nov 22, 2005 · NHTSA complaint 10143489

I bought a 2003 jayco firenza that was involved in recall 03v256000 the dealer said it was done however it was not fully complied with i contacted the manufacturer and they took no action. *jb

Equipment · received Nov 22, 2005 · NHTSA complaint 10143486

Other Jayco Firenza years

← 2002 Firenza

YearComplaintsRecalls
200336
2002 Firenza15

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Frequently asked questions

What are the most common problems with the 2003 Jayco Firenza?

Owners most often report equipment, service brakes, hydraulic, structure problems. The top one, equipment, accounts for 1 complaint.

Was there a recall on the 2003 Jayco Firenza?

Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2003 Jayco Firenza a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Firenza model years, the 2003 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.